348 Texas Dodge Service Centers

Warranty work and my first oil change. - Rally

Warranty work and my first oil change. In and out in under an hour. Everyone was very nice and helpful. Easy to schedule appointments and they take appointments on Saturdays.

Timely service. - hank.bohne

Timely service. Very helpful. In and out quickly. Friendly and knowledgeable personnel. Recommend them without hesitation .

Claudio Meza was very friendly, honest, up front, and - bnwhite711

Claudio Meza was very friendly, honest, up front, and helpful! I didn't feel pressured at any point of the service.

Be ware of unnecessary services. - chiopino1

Be ware of unnecessary services. Went in with a new car and they tried to say there was problems witht he suspension. No video confirmation and a general total inspection showed the suspension was fine. Very unethical and questionable. I wonder if their service personal and mechanics are paid on comission?

They get you in and out in no time! - k_blair

They get you in and out in no time! Very good customer service. Always very helpful!

One of the best dealerships in setx. - GALAVIZ1999

One of the best dealerships in setx. They are always so friendly and helpful. Glad I chose to get my vehicle from them

Service department were great. - lamasterjames75

Service department were great. Keep up the good work. Had problems in the past with them along with the parts department. Hopefully with the new management they can fix the problems.

Dropped off for an oil change and was called when it was - shaneedwards86

Dropped off for an oil change and was called when it was ready. Everything went as needed and as expected. Thank you team rockwall dodge

Always such a pleasure coming in greeted and taken care - Gabe

Always such a pleasure coming in greeted and taken care of awesome crew also love our salesman, Charles Gonzalez pleasure coming in very helpful

Service center was fast and efficient! - khalilawawdeh

Service center was fast and efficient! Will do all my future business at Star in Big Spring.

zero communication, zero follow through, does not - kmorgan7

zero communication, zero follow through, does not understand customer service, fails to comprehend basic words, does not list to customer, denies vehicle issues, WROST experience of my life

Friendly, fast, and quality service from a great staff. - concanmexican

Friendly, fast, and quality service from a great staff. This group is on top of all of your vehicle needs.

Friendly and helpful Stan was friendly and helpful and my - JENNALHOSKINSON

Friendly and helpful Stan was friendly and helpful and my oil change was done in a reasonable amount of time

By far the worst service department I’ve ever been to. - dwebbfam25

By far the worst service department I’ve ever been to. Incompetent service advisors that can’t communicate. Will never buy a Jeep again and definitely will never take a car back to this location for service!

They did a very good job doing the service I needed as - Bsimmons

They did a very good job doing the service I needed as well as letting me know what recalls were needed.

Update. - Paula

Update. I’ve been a customer for a few years and haven’t had an issue. Well. I was there earlier getting the oil changed and tires rotated in my vehicle and it took 90minutes to complete. I had an appointment time for a reason. I didn’t want to spend a long time waiting. Well, now my vehicle smells like a cigarette and I’m having to air it out at the house. I’m beyond disappointed in the “service” I have received today. When I asked the service manager if it normally takes this long to change the oil he got offended and made excuses. Finally, after we paid for the “service” as we were leaving he apologized for the wait time. Really? I would make the apology the first words. Or even ask the customer beforehand if they are under time constraints because they were training a new guy that possibly smokes while he’s working. I have several medical conditions and inhaling cigarette smoke in my once clean trailhawk is not part of my treatment plan. So now I get to incur the cost of a new in cabin air filter and ionization to clean the air in my vehicle. What a horrible experience. The salesman was only concerned about selling me a new vehicle. No thanks.

Took my ‘19 RAM in for oil change, safety recall, and - T_Limited

Took my ‘19 RAM in for oil change, safety recall, and fluid flushes. The job only took about 4 hours, but I was expecting more, so had my son pick me up so I did not have to wait on it all day. But, before I got back home, they called and said it was ready to be picked up. I wish they would have let me know they were almost finished before I troubled my son. Other than that, the work was done professionally and timely.

When my vehicle needs work done, I always try to find Mr. - peter8547@att.net.

When my vehicle needs work done, I always try to find Mr. Carter, I have known Paul for over twenty years. His advice has always been above reproach. If more than one item needs to have work done, he will advise on which one needs to be done first. His professionalism is outstanding. He gives the honest answers to what is needed.

Very professional, people that works well with you. - None

Very professional, people that works well with you. Also very knowledgeable about their jab. Thanks.

Always a wonderful experience working with the staff here - Melissar1989

Always a wonderful experience working with the staff here - I know with certainty my vehicle is receiving the upmost care, and that I won’t be paying for unnecessary services. As a woman, having TRUST with your mechanic is crucial, and I finally found it here. HIGHLY RECOMMEND!

Worst customer care. - elvisc59

Worst customer care. Had my truck for almost 5 months for a recall. Picked up truck with a wrecked bumper mirror and door panel. They did nothing not to mention a drive shaft for a 4x4 in the bed of the truck. Trailer hitch bent looks like the used it to pull a trailer and jack knows it. Was supposed to get a call from owner of lot. Crickets still no call. At 10,000 mile oil change was told rear Ed oil needed to be changed. Lies. The oil change package was told after purchase it is disqualified because it’s an eco diesel. Why was it sold to me so I only received two of the three changes. No one calls you back. I will never purchase from Texan dodge humble.

Worst experience ever. - tomxdavid

Worst experience ever. What could go wrong went wrong. Lots of excuses no solutions. Never again with that dealer

i took my 22 Challenger in for service and car wash and - dougwinfield0

i took my 22 Challenger in for service and car wash and left it for at least 7 days and they never washed it. They asked me to leave it another day to wash it and when I went to pick it up i find a dirty car. this is after a 60 mile one way trip. not good I have purchased several vehicles at this dealership but might question another. Thanks Douglas Winfield

The service department were very efficient in trying to - Rickywilkins52

The service department were very efficient in trying to locate my computer issues and were very nice and considerate to my needs. I highly recommend their entire staff in the service department.

My experience with this specific dealer is phenomenal! - vanessaorta1123

My experience with this specific dealer is phenomenal! Amazing! Especially Chris Ryland, such a hardworking Collision Consultant! If you have him to assist for your repair, you've gotten the best one there!

The customer service is always exceptional when we come - LBARAJAS0325

The customer service is always exceptional when we come here! Fast, courteous, and efficient always!

Great service service advisor for ford was excellent. - fern

Great service service advisor for ford was excellent. Kept me informed about my car and how long it was going to take

Service was awesome had oil &filter changed in a timely - Blanchard

Service was awesome had oil &filter changed in a timely manner . Service personnel treated me with professional manner .

In and out with no problems. - queetee19732000

In and out with no problems. Richard was great on keeping me updated with any issues.

Since it was an air bag safety recall, I hope I never - jp

Since it was an air bag safety recall, I hope I never have to find out if they did a good job. 😀 The service personnel were very professional and pleasant to work with. I would recommend Nyle Maxwell.