307 Texas GMC Service Centers

They found a fuel delivery problem that 5 previous... - frankbagnall

They found a fuel delivery problem that 5 previous dealers failed to diagnose.<br><br>Very thorough and took system completely apart until discovered small cracked plastic fitting. <br><br>Greg in the service department, took the time to locate the problem and effect the repairs.<br><br>Most other dealerships live and die by the diagnostic codes. "No codes then there shouldn't be a problem." We had a problem. Greg found and fixed it. <br><br>In today's world, most dealership's techs. can't find their butts unless they have a code being thrown to help them find it.<br><br>Kudos to Greg for going the extra mile and doing it the "old fashioned way."<br><br>Frank Bagnall<br>TLC Marine Delivery, LLC<br>cell: 469-576-9738

Very accommodating and helpful. - Kathy

Very accommodating and helpful. Friendly, professional. Ver well taken care of. Excellent in every aspect of customer service. Every visit is a delightful experience

NEVER AGAIN! - traceydooqatar

NEVER AGAIN! I called to get 2 tires replaced on my wife's car. Talked to Kyle in service dept at Jerry's Autogroup, Hudson Oaks. We (Kyle and I) decided what tires to put on and price, wife makes appointment. Dealership is 12 min away, she leaves between 8 or 8:15 for 8:30am appointment. 9:59 wife send texts me a text, "dealership wants to talk to me about tires". I called wife she says they want to put different tires on for more money. It's now 10am and now they are talking about tires, that we're already decided on. The day before I had 4 tires puton my truck at Walmart in less than an hour. I told her to tell them to pack sand. We will go somewhere else. They wasted both of our time and now they want different tires, my wife decided differently. You mistreated, abused my wife. You put her in a place I intended for her to avoid. Finally at 11:09 she returns. 3 hours total time, 2 hrs and 39 min to put on 2 tires. We have both our vehicles serviced there. I will never give them a dime. Our time is valuable as is yours, wife ($150 hr) mine ($80). I suggest you let everybody know that Jerry's does not value your time, plays games and wants your money. You now have one less customer, WOW! Good on you for exposing yourself, Thank You! 2024 Traiblazer RS 2020 Silverado 1500 Signed a pissed Off consumer, never to return.

So, kind of you MR. - mlmmiller29

So, kind of you MR. Ted to take care of Lester at Longhorn Lesters truck with broken belt. Lester didn't know that his kitten was under his hood when he started the engine, he is saddened, we are too. Thank you for your kindness of your company to take good care of his family today he really appreciates you all. November 28,2023, Rest in Peace little one.

Total Disatisfaction GM and dealer - edannhaus

Purchased A 2500 hd truck in April. First trip transmission cooler was plugged by Mayflies (love bugs) Complained to the Owner in Law (Darrel) and he promised the problem would be brought to a quick resolution with GM . Never heard from him again. November the steering became very loose . Took it to Laroche and they fixed the problem . Turns out GM had issued a bulletin to correct the problem. The dealer Laroche and General motors did not notify me or anyone of the safety issue. Today my battery went dead and I charged the battery to take the truck into Laroche to save them from having to two me in. They tested the battery and said it was rechargeable so no replacement. No more GM Chevrolet and laroche for me. I am so upset with them I am moving my church Membership to another congregation. (The Pews are full of Laroch people)

39 business days to get front and rear bumper fixed! - SpringbokJoe

I don't do these kind of reviews, but this was such a horrendous experience, I had to find a way to let others know. At first I thought the statement of work with it's 18 days to get such little work done, was insanely long. Boy was I in for a ride! Seven weeks later, I had enough and told them to have my truck out for me to pick up, whether repairs were done or not. With my drive home and getting home I found visibly 12 things that was not fixed - from small things like areas that was not painted to my bed not being mounted properly and somehow I now have one head lamp with a chrome bezel and one with a black bezel! I will not get into the detail of my experience, but I would like everyone to know about this place. Management is clearly of the 'good ol boys' club and got to where they are by riding the coat tails of others. Stay away from this place. I've had experienced this dealer, both in buying services and service department. Parkway Chevrolet is a FAR better option. The folks are actually sincere and human and want to work for you, instead of making money as the first priority.

I appreciate Tanner for being very courteous,polite,and... - whittingtontexas

I appreciate Tanner for being very courteous,polite,and very fast!!! I took my '92 Mazda truck to him this morning because when I made sharp turns, the steering wheel squealed loudly. He told me to start it and turn the wheel all the way to either side., It did the squeal and he said immediately "I'll be right back with my wrench". He got his wrench and within 5 seconds he had my steering belt tightened. All for FREE!!!!! Thank you for your services Tanner!!!

They did a great job. - Bill S

They did a great job. Great technicians and great service. Also the supervisor was great