220 Texas Honda Service Centers

Just a note to say that your service department did an - pastor.johnayers

Just a note to say that your service department did an excellent job on our oil change, as always. Dean, Paul, and Terry are outstanding members of of the team.

Made promises they didn't keep. Took 5.5 months to... - riddler

Made promises they didn't keep. Took 5.5 months to complete. Said I owed them $9,000 on day it was finally ready. First I ever heard of extra charges. STAY AWAY! SCAMMERS!!

Charged for tire rotation and did not perform it. - Zaratejray58

Charged for tire rotation and did not perform it. I was told they had alot of work. Makes you wonder if they performed the oil change.

Friendly staff Honda of Lake Jackson - Turtlesrule:)

I went to Honda for my first oil change, and was greeted by Ryan Hall. After talking with him a few minutes he instructed me that it would be 45 minute wait, and it was exactly 45 minutes. Keep up the great work guys!

I have been driving Hondas for almost 27 years. - MyhondaJackie

I have been driving Hondas for almost 27 years. I'm aware of mechanical issues that can happen, regular maintenance that should be done, etc. I had never used this dealership until recently. I acquired an old Pilot, and decided to try them out with an oil change. From previous experiences, I won't go anywhere else for that service, but a Honda dealership. I get treated just like any other customer, even though my car isn't as shiny and new. I like the inspections and reminders they go over for service. It's not a hard sell, like you might find with other convenient places. Connor and Greg B. have been most helpful with all my questions and service needs. Both were informative on how I can save on some needed maintenance. Both went out of their way--Conner with providing me carfax to determine current service needs and quotes, and Greg going above and beyond with loaner options, and his service, and ideas to save money. The dealership was busy both times those men helped me, and they were patient and kind, never rushed me, nor did they exhibit anything other than superior service. Thank you!!!!

I had a wonderful experience at this dealership! - bandersisnow

I had a wonderful experience at this dealership! The staff was friendly, knowledgeable, and really seemed to care about my needs.

Lance Nichols was very helpful. He was knowledgeable and... - lbridge

Lance Nichols was very helpful. He was knowledgeable and nice. I'm very happy with the deal I got. Linda

We purchased a new Honda 3 years ago from Keating Honda - rickdoyle5555

We purchased a new Honda 3 years ago from Keating Honda in Conroe. Recently we had an unusual warranty problem come up that needed some extra management help. --- Max Williams (service manager) and Nate Shaw (sales manager) stepped in and went the extra mile to take care of this issue ----------------- Nate Shaw and Max Williams at Keating Honda have the upmost integrity----------If you are shopping for a Honda or getting one serviced, Go to Keating Honda Conroe.

Horrible experience. I have a Honda fit that had a recall... - Just wow

Horrible experience. I have a Honda fit that had a recall for the air bags and the Lost motion spring broken. I called and made an appointment and told the guy on the phone that I had a letter that said I could get a rental car until it was fixed because the air bags we're a death issue. He told me that they would order the air bags and bring it in Tuesday and they would fix it and discuss the rental car if I needed the motion. Spring replaced. Well asked for the rental when I arrived to make sure they were gonna issue one because it said I could get one and he told me I never mentioned it in the convo on the phone. When I told him I did he argues with me and talked over me the whole time telling me that I never said that and called me a liar. This is by far the rudest service manager have ever seen in my life. If I didn't have to deal with this person I would never go back. Now the car salesman we're amazing thou they were super friendly and extremely nice and I give them 5 stars as I would purchase a car from them. I just would make sure that I would take it to a different place to have any work done on it.i have never been called a liar by anyone that was titled service manager. He was extremely rude.

39 business days to get front and rear bumper fixed! - SpringbokJoe

I don't do these kind of reviews, but this was such a horrendous experience, I had to find a way to let others know. At first I thought the statement of work with it's 18 days to get such little work done, was insanely long. Boy was I in for a ride! Seven weeks later, I had enough and told them to have my truck out for me to pick up, whether repairs were done or not. With my drive home and getting home I found visibly 12 things that was not fixed - from small things like areas that was not painted to my bed not being mounted properly and somehow I now have one head lamp with a chrome bezel and one with a black bezel! I will not get into the detail of my experience, but I would like everyone to know about this place. Management is clearly of the 'good ol boys' club and got to where they are by riding the coat tails of others. Stay away from this place. I've had experienced this dealer, both in buying services and service department. Parkway Chevrolet is a FAR better option. The folks are actually sincere and human and want to work for you, instead of making money as the first priority.