3,949 Texas Maserati/1000 Service Centers

I felt like $670. - steven63cherry

I felt like $670.00 for a service was out of line, though I have a 2500Hd Duramax engine at other dealerships is was never this expensive lesson learned,Not to mention the inside of my vehicle was filthy after the service technician was in and out of my vehicle just wondering is this a policy to upset your costumers.

I don't recommend taking your vehicle for any type of - heatherturck

I don't recommend taking your vehicle for any type of repair. They've had one of our ambulance since February and nothing but excuses as to why it's not being repaired. We need this ambulance to better serve our community and they know that. What kind of company does that? Since they're an approved vendor for our company we are stuck in a position that we can't control. It's pretty ridiculous. Take your vehicles to a better more dependable company. I'm only putting one star because it's the only way to post this. They're not worthy of it though.

Absolutely amazing customer service! I brought my 992... - Jess Johnson

Absolutely amazing customer service! I brought my 992 Turbo S here for a broken driver's side window glass. Adam Elwood was my service writer and he was above and beyond helpful. Where Porsche of San Antonio couldn't help me till 4 months from now, he understood and worked me in immediately. James Purpura the Service Manager was equally outstanding in helping me on this warranty claim. Top notch people! I live in New Braunfels, 80 miles from this dealership, but they are now my go-to dealer. It's people like Adam and James that make this a fantastic dealership, and I will be back for service, and when the time comes, for another Porsche. Thank You so very much! Jess Johnson

Excellent and quick diagnosis of problem with our - beverlyadamstv

Excellent and quick diagnosis of problem with our vehicle. Exceptional customer service. We are proud to be customers of Park Place Porsche!

They definitely seem to prefer white clients over anyone - Dat Gurl

They definitely seem to prefer white clients over anyone else. There were 4-5 people who saw me walk in for my service appointment but didn’t even acknowledge my presence. The receptionist was impolite & looked annoyed that I was speaking to her, while another employee was down right condescending. Thankfully the service rep was decent and got me taken care of. I am looking to trade-in for a newer model but I refuse to be treated like a second class citizen. So if you’re white, you’ll likely be fine. Though you probably ought to read all the other reviews on this place. If you are among the nearly 75% of the people of color who reside in San Antonio, be prepared for racism & poor treatment.

The service department did an excellent job! - john.harrison

The service department did an excellent job! Erica was very professional and got they work done in a timely manner even though they were very busy. I am very happy with them.

ISSUE: Intermittent problem w/ Remote Key Entry /... - jaxxmedd

ISSUE: Intermittent problem w/ Remote Key Entry / Locking, VEHICLE: 2020 Ford F-350 Dually Pickup. Vehicle has developed problem as noted. Onset @ 2 weeks ago. Sent Email two (2) days ago, requesting’APPT’ w/ Service Department to have issue evaluated / repaired. Received reply either late last night or this morning to contact Service Mgr., for appointment. Telephoned today about 1000 hrs and spoke with ‘someone’ in Service Dept. Initially polite and said would look for my “information “. He then told me they could ‘get me in on Friday, 03/12/21. Today is 03/09/21. I then asked if I were to bring the truck / Remote Key and have someone just “check the battery” and replace if needed? He said “No” that would have to be done during a scheduled appointment, “Friday the 12th!”. I told him that was “ridiculous, to have to wait wait three days to have Remote Key battery checked”! I further told him that was “poor Service”, “asinine Service policy”, and that I would just take my vehicle somewhere else for “real service”! To be unable to have a Remote Key Battery checked and possibly replaced on a walk-in is about the poorest Service I have ever heard of!

I went here to service my truck and ended buying a car... - Christophergehlen

I went here to service my truck and ended buying a car that day also. Everyone was so nice and considerate! I have really come to appreciate this dealer.

Another Laredo disappointment. A simple oil change took... - mgreen767

Another Laredo disappointment. A simple oil change took the whole day. You can stand there for hours and nobody will ask if you have been helped. They damage my vehicle and I am still waiting for the damage to get repaired.