3,957 Texas Maserati/1000 Service Centers

Service after the sale is horrible - basically... - michael.novogradac

Service after the sale is horrible - basically non-existent. I purchased two vehicles from them during the last year - a 2020 Camry and a 2021 Corolla Hybrid. On the hybrid, they will not properly replace headlights under warranty that do not light up the roadway, but they claim it is normal and will not do anything about it. The passenger seat also incessantly vibrates and they also say this is normal. Both are safety hazards but instead of bringing the car up to an acceptable enjoyable driving standard. You can get a good price on a new vehicle here; don’t get me wrong. This is why I bought two cars from them. You just don’t get any service after your purchase.

Service Dept. seems incompetent. They might be able to... - dhemme1998

Service Dept. seems incompetent. They might be able to change your oil or rotate tires. If something complicated, forget it. Kept old Ford car for 4 days, couldn't figure out problem, but just tried different stuff, hit or miss, charging big $$$ along the way for every little thing they did. And they accomplished nothing. Finally, on 5th day, we got car back, still broken. Will take somewhere else. Never here again. Fool me once, etc.

The staff is professional, knowledgeable, friendly and - rosiewilley60

The staff is professional, knowledgeable, friendly and respectful. The financing is easy. I have bought 3 Rogues through them and I have loved each one. The service is the very best all around.

Came for first service of my wife's Forester that was - 56danparker

Came for first service of my wife's Forester that was bought at another Dealership. The experience was great only took about 40-45 minutes will definitely return and recommend Douglass Subaru