3,971 Texas Ram/1000 Service Centers

My expectations were met. - A Sales

My expectations were met. Mason and Eduardo did really well on responding to all the questions I had and resolving the car issue.

We were traveling through and had AMAZING HELP from Bravo - From_kidsmuseum

We were traveling through and had AMAZING HELP from Bravo Honda service! They put my car up on the lift and reattached the shield that came loose. On a Saturday with no wait. And no charge. I’m recommending Brendan and this dealership to everybody I know.

Definitely the best dealership around the crossroads - bviesca603

Definitely the best dealership around the crossroads area, never a hassle and always stress free when I visit!!

CAR REPAIR - SANDRA COLWELL

I took my Volkswagen CC in for service and finally got it back two weeks later. First week - no communication! After leaving at least 2 message to call me or my husband back each day, no one called us back. Finally I had to drive over to the dealership to find out what was going on with my vehicle. Very frustrating dealing with those people.

Thanks guys I was riding through town and had some... - roadie

Thanks guys I was riding through town and had some mechanical issues, Cooper got me back on the road. Thanks

OUTSTANDING service! - lisaklaw

OUTSTANDING service! Employees are HELPFUL and FRIENDLY! Chanse in the service department is GREAT! They always go ABOVE and BEYOND and are HAPY to do it! BTF is the only place that will service my vehicles!

This place really went down hill. Check Engine light and... - Hans

This place really went down hill. Check Engine light and an Evap leak code. In shop four times and they changed charcoal canister-did not fix issue. Then they said a loose connector and now they just don't know and gave up. Greasy fingerprints on both front visors and ceiling, drivers door and ceiling by door and seat last time in shop. So four useless trips and over fourteen days in the shop not resolved. Service guy never available and will not return my calls. Ford Customer service on first call said take it to another dealer. So I called Tyler Ford and Scott in service would not make an appointment and refused to work on car, said to take it back to Toliver to resolve. Called Ford again and Hope would do nothing or suggest anything. My 2018 Ford Taurus is the last Ford I will ever buy. From 1984 a Ford Tempo did not ever buy a Ford until my F250 in 2012 because of issues in past and now NEVER a FORD! If I could give zero stars I would. Ford has been a good product have had 2012 F250, 2013 Ford Escape, 2016 F350, 2016 Edge, all never a problem, now this Taurus the battery died after one year and now this Evap code and check engine light-no hep from FORD, If you buy Ford stay away from this dealership. Ordered a new Evap Purge Valve from O' reillys today and hope that will fix it $43.59 and next I would try a new filler neck. Cheaper than them wasting my time and fuel! Only about 6000 miles when problem started and now just over 7000 miles-hardly drive it. Hans Schuller in Mineola Texas wrote this on my 2018 Ford Taurus.

Overcharged and Lack of Knowledge - mg1212

Everyone told me to go here. I did and had a basic electrical and brake line issue. They doubled talked me. Basically, it was let us go in there and find out more and oh by the way, its going to cost a lot. In the end they took forever, charged me a ton. I wont go back. I have found another service place that are ethical.

Ins Claim Repair: 0 Stars for taking 32 days to repair (? - eugenia.mixon45

Ins Claim Repair: 0 Stars for taking 32 days to repair (?)my rear window breakage from thieves trying to steal my car, twice in as many months! It was like adding insult to injury! Especially due to the glass repair people damaged the paint on roof above window & around it due to just ripping it off without any attempt to mitigate the damage! They did an ok job on steering wheel column but could have repaired 16 in the time they kept it! I called leaving word for David Gates, Svc Mgr twice, when I knew he was there, knowing it was I was calling,as the person who answered phone asked "is this Ms Mixon?" I answered "YES" & he was gone from the phone just long enough to tell svc Mgr that I was holding for him! I asked to leave a msg on his voice mail, telling him about my paint being damaged & needed someone to help with the $1000 Cost of re/painting it! 0 - Svc Mgr is a coward! Will not speak to me abt damage to my paint on my car, also dirty hands messed up headliner with grease & back seat upholstery, in addition to the door handle so dirty with grease & grime I could not wash it off, kept it for 32 days, which should have only taken 2 days at most This is the 2nd time this has happened as it was abt 28 days the 1st time-At least other dealerships were honest, telling me the date they could get to it-FOOL ME ONCE-SHAME ON YOU; FOOL ME TWICE-SHAME OM ME! NEVER AGAIN!!!!!