346 Texas Ram Service Centers

Service got my vehicle in, diagnosed and parts order. - Buddog

Service got my vehicle in, diagnosed and parts order. Got me right back in as soon as backs came in. Dealership gave me a ride home while they worked on vehicle. Tech was outstanding and had my car done by afternoon. I highly recommend the service department.

Rep Ty was excellent. - daddiojb

Rep Ty was excellent. $190 for a nut, washers, and bolt, not so excellent. Refund acceptable

My service advisor Kevin did an awesome job and took care - Gil

My service advisor Kevin did an awesome job and took care of my exhaust leak

They get you in and out in no time! - k_blair

They get you in and out in no time! Very good customer service. Always very helpful!

Granger is really the best dealerships around setx. - Mandi.jo.galaviz

Granger is really the best dealerships around setx. They are always so friendly and helpful. Especially the service department, they make sure to keep me updated with the status of my car!

First time that I have been to this dealership. - hhughes1

First time that I have been to this dealership. They are a smaller dealership; but the interaction with the service manager was as attentive and professional as any other dealership I have dealt with in the past. The initial length of time till diagnosis of the issues that we brought our vehicle in for was a longer than anticipated. However, the service manager warned us up front of a backlog in diagnostics. It was our decision to leave the vehicle there anyway. Initial repairs were completed satisfactorily and additional service is scheduled. We'll go back here when future problems arise.

Christina was so helpful. - Mark H

Christina was so helpful. She kept me updated on the trucks progress and the eta on parts. Was repaired and picked up on day I was told. Actually 4 hours earlier than expected. Keep up the great work. Need more people like her in customer service.

Horrible service-no communication. - john.linson

Horrible service-no communication. Did unauthorized work, made me pay for the work. Have our vehicle for over a month and never updated us once..

Just took my car in for maintenance work and a recall, I - Mj85*

Just took my car in for maintenance work and a recall, I didn't make an appointment but they still did a great job getting my car serviced quickly

Friendly, fast, and quality service from a great staff. - concanmexican

Friendly, fast, and quality service from a great staff. This group is on top of all of your vehicle needs.

When I go to the dealership, it is usually to the service - peter8547

When I go to the dealership, it is usually to the service area where I see Mr Carter when I feel is extremely knowledgeable about what services I need and provides a timeline when it should be done.

Friendly and helpful Stan was friendly and helpful and my - JENNALHOSKINSON

Friendly and helpful Stan was friendly and helpful and my oil change was done in a reasonable amount of time

They did a very good job doing the service I needed as - Bsimmons

They did a very good job doing the service I needed as well as letting me know what recalls were needed.

Always such a pleasure coming in greeted and taken care - Gabe

Always such a pleasure coming in greeted and taken care of awesome crew also love our salesman, Charles Gonzalez pleasure coming in very helpful

Pleased with repairs performed in a timely manner. - starr926

Pleased with repairs performed in a timely manner. Vehicle was returned washed and vacuumed Thanks

Update. - Paula

Update. I’ve been a customer for a few years and haven’t had an issue. Well. I was there earlier getting the oil changed and tires rotated in my vehicle and it took 90minutes to complete. I had an appointment time for a reason. I didn’t want to spend a long time waiting. Well, now my vehicle smells like a cigarette and I’m having to air it out at the house. I’m beyond disappointed in the “service” I have received today. When I asked the service manager if it normally takes this long to change the oil he got offended and made excuses. Finally, after we paid for the “service” as we were leaving he apologized for the wait time. Really? I would make the apology the first words. Or even ask the customer beforehand if they are under time constraints because they were training a new guy that possibly smokes while he’s working. I have several medical conditions and inhaling cigarette smoke in my once clean trailhawk is not part of my treatment plan. So now I get to incur the cost of a new in cabin air filter and ionization to clean the air in my vehicle. What a horrible experience. The salesman was only concerned about selling me a new vehicle. No thanks.

Took my ‘19 RAM in for oil change, safety recall, and - T_Limited

Took my ‘19 RAM in for oil change, safety recall, and fluid flushes. The job only took about 4 hours, but I was expecting more, so had my son pick me up so I did not have to wait on it all day. But, before I got back home, they called and said it was ready to be picked up. I wish they would have let me know they were almost finished before I troubled my son. Other than that, the work was done professionally and timely.

Good service get all my oil changes here little pricey - sneakvs

Good service get all my oil changes here little pricey but good service overall thanks

Worst customer care. - elvisc59

Worst customer care. Had my truck for almost 5 months for a recall. Picked up truck with a wrecked bumper mirror and door panel. They did nothing not to mention a drive shaft for a 4x4 in the bed of the truck. Trailer hitch bent looks like the used it to pull a trailer and jack knows it. Was supposed to get a call from owner of lot. Crickets still no call. At 10,000 mile oil change was told rear Ed oil needed to be changed. Lies. The oil change package was told after purchase it is disqualified because it’s an eco diesel. Why was it sold to me so I only received two of the three changes. No one calls you back. I will never purchase from Texan dodge humble.

i took my 22 Challenger in for service and car wash and - dougwinfield0

i took my 22 Challenger in for service and car wash and left it for at least 7 days and they never washed it. They asked me to leave it another day to wash it and when I went to pick it up i find a dirty car. this is after a 60 mile one way trip. not good I have purchased several vehicles at this dealership but might question another. Thanks Douglas Winfield

Worst experience ever. - tomxdavid

Worst experience ever. What could go wrong went wrong. Lots of excuses no solutions. Never again with that dealer

Service was awesome had oil &filter changed in a timely - Blanchard

Service was awesome had oil &filter changed in a timely manner . Service personnel treated me with professional manner .

Everything about my repair experience was excellent. - carltx

Everything about my repair experience was excellent. Easy to make an appointment. Easy to check in. Mike went over all the items with me clearly before any work was started. The waiting room is comfortable, with snacks and a pretty cool coffee maker. The team keeps you well informed of what's going on. I can't think of an improvement.

Always a fantastic experience here. - penny

Always a fantastic experience here. Staff and services are always top notch!!! Thanks for being a hometown business that we can trust. ☺️

The customer service is always exceptional when we come - LBARAJAS0325

The customer service is always exceptional when we come here! Fast, courteous, and efficient always!

My experience with this specific dealer is phenomenal! - vanessaorta1123

My experience with this specific dealer is phenomenal! Amazing! Especially Chris Ryland, such a hardworking Collision Consultant! If you have him to assist for your repair, you've gotten the best one there!

Very knowledgeable service advisor, answered all my - William

Very knowledgeable service advisor, answered all my detailed questions, serviced on time. Very friendly atmosphere.

I just want to thank Richard Morris and the rest of the - ajlewis2542

I just want to thank Richard Morris and the rest of the staff for their kindness and service on my vehicle.

Great service, great people. - RJ99156

Great service, great people. Would recommend them. Got me in fast and got the service done in a reasonable amount of time and very helpful throughout the whole process

★★★★★ Excellent Service Experience Charles is an - Smiley

★★★★★ Excellent Service Experience Charles is an outstanding service writer who truly sets the bar high for customer service. His communication is exceptional - he keeps you well-informed throughout the entire process and is incredibly attentive to your needs. What really stands out is his excellent rapport with the mechanics, which helps ensure smooth and efficient service delivery. The mechanics here do outstanding work, and Charles's coordination makes the whole experience seamless. I highly recommend this service department, particularly working with Charles. His professionalism and attention to detail make him a real asset to the team.