3,961 Texas SRT Service Centers

JK Subaru provides excellent service before and after the - windwest1

JK Subaru provides excellent service before and after the sale. I tell my friends and family about them every day …

Service department got me in fast. - sirscuba

Service department got me in fast. Text me with updates. Coffee service was great. The show room has cars. Price of the service was fair.

Excelente servicio de sus managers y de las personas - roel7paty

Excelente servicio de sus managers y de las personas encargada del area de servicio a los noches. Gracias, Red, Vicente y Mr Fonseca.

Always great service Kami is the best you are lucky to - Papawdowns

Always great service Kami is the best you are lucky to have her, she’s the best’!

Excellent experience with this service department. - Joe

Excellent experience with this service department. Great results and they managed to address my warranty issue, did a software update and completed a recall all in one day. Great staff and service. They make being without your vehicle as smooth as possible and pain free.

Always excellent customer advice , services advisor are - Javier BP

Always excellent customer advice , services advisor are always friendly and give good advices . Good service dealer to come back

Courtesy staff, timely response and clean facility. - Maugustine2007

Courtesy staff, timely response and clean facility. Their cafeteria is awesome. Waiting area is clean and well maintained. Especially the Valet parking staff need a special applause.

I think this is a good dealership. - vonney_1

I think this is a good dealership. We were visiting from Las Vegas and I was able to get my Toyota Sienna checked out after my check engine light came on. I took my van in, they gave us a ride to where we needed to go (8 miles away) and then picked us up to get the van back at the end of the day. The drivers were kind, the AM driver told us about Grapevine Lake and the PM driver talked to us about basketball. All good people at Toyota of Irving. The issue was explained to me and I am glad it just about fuel. Better to be safe than sorry when you’re driving long distances.

I had an initially frustrating experience after we - Adam Seals

I had an initially frustrating experience after we discovered our vehicle incurred damage while in the shop for an unrelated repair. However, Operations Director Terry Landry was excellent about reaching out to make things right and get my vehicle repaired. I appreciate his integrity and how he handled an unfortunate and difficult situation.

Excellent customer service 👏 extremely kindness and - COD0

Excellent customer service 👏 extremely kindness and friendly I really appreciate the customer service given to me.

Good services. - Ryancraig343

Good services.Clayton Answered all my questions. Highly satisfied with the work. Did a good job!

Took my ‘19 RAM in for oil change, safety recall, and - T_Limited

Took my ‘19 RAM in for oil change, safety recall, and fluid flushes. The job only took about 4 hours, but I was expecting more, so had my son pick me up so I did not have to wait on it all day. But, before I got back home, they called and said it was ready to be picked up. I wish they would have let me know they were almost finished before I troubled my son. Other than that, the work was done professionally and timely.

I don’t know anything about cars honestly, but Zane May - DesS98

I don’t know anything about cars honestly, but Zane May (my regular service advisor) explains things in a way I can comprehend. I’m very grateful for that.

Good service get all my oil changes here little pricey - sneakvs

Good service get all my oil changes here little pricey but good service overall thanks

I took my 2017 Ford escape with 47K miles to Mac Haik's - brian

I took my 2017 Ford escape with 47K miles to Mac Haik's Southway Ford (that I bought from them) and paid $185 for a diagnostic because it was running rough. They read the codes and told me a needed a new engine that would cost $10k. I declined and they tried to sell me a new car. I took my car to a 3rd party shop and they fixed it by cleaning the fuel injectors. It has been running fine since. Mac Haik didn't even try to do a proper diagnoses of my car. They said that because they thought my car needed a new engine it would cost thousands of dollars for them to verify their suspicions by tearing it down and that I should just get a new engine or buy a new car and they would gladly put me in contact with a salesperson. Avoid Mac Haik at all costs, they are scammers and cheats and will try to wring you for every penny you have. Do not buy a car from them and do not trust them with your cars. Mac Haic is still calling me regularly trying to sell me a new car! SMH.

Worst customer care. - elvisc59

Worst customer care. Had my truck for almost 5 months for a recall. Picked up truck with a wrecked bumper mirror and door panel. They did nothing not to mention a drive shaft for a 4x4 in the bed of the truck. Trailer hitch bent looks like the used it to pull a trailer and jack knows it. Was supposed to get a call from owner of lot. Crickets still no call. At 10,000 mile oil change was told rear Ed oil needed to be changed. Lies. The oil change package was told after purchase it is disqualified because it’s an eco diesel. Why was it sold to me so I only received two of the three changes. No one calls you back. I will never purchase from Texan dodge humble.

The manager of the maintenance department, Javier - DADGROSS54

The manager of the maintenance department, Javier Mendoza, listened to my concerns about future service to my Corvette. He confirmed that I would continue to get service at VIVA for my 1996 car.

Jim Bruton always treats us right kept my truck running - Griffinjeff66

Jim Bruton always treats us right kept my truck running like new and it has over 150k

i took my 22 Challenger in for service and car wash and - dougwinfield0

i took my 22 Challenger in for service and car wash and left it for at least 7 days and they never washed it. They asked me to leave it another day to wash it and when I went to pick it up i find a dirty car. this is after a 60 mile one way trip. not good I have purchased several vehicles at this dealership but might question another. Thanks Douglas Winfield

Good service the service department was knowledgeable and - espinosaalfredo68

Good service the service department was knowledgeable and very friendly will come again to buy another car

Worst experience ever. - tomxdavid

Worst experience ever. What could go wrong went wrong. Lots of excuses no solutions. Never again with that dealer

Every person I encountered was friendly, directed me to - Tiastexmex3501

Every person I encountered was friendly, directed me to the appropriate department. Auto repair person was Daniel Enriquez was very professional and assisted me, answered all my question. He put me at ease and the entire process was a good experience. He took care of me. Did not take long to tell me what the problem was and took care of. Thanks again. My first time in with my concern and I was impressed as to the way it was handled. Hope the issue resolved, and doesn’t happen again. If it does happen again I feel confident I will be taken care of. Thank you!

A nice and professional dealership to do business with, - Jcgardea

A nice and professional dealership to do business with, satisfactory service, I’m a very satisfied customer thank you.

It’s a wonderful place and the customer service team does - Junior253942

It’s a wonderful place and the customer service team does an excellent job and they take care of the customers

Excellent customer service. - Ron B.

Excellent customer service. Everyone is informative, kind and considerate. Shelby keeps me updated on all my vehicles needs (current and approaching).

Dealership employees are great. - bvanbrunt

Dealership employees are great. We love the car. My only complaint is that I wish I had more understanding of the leasing process. Being a very senior lady, I had never leased before. I guess that was the only way I could qualify for a car. So, we will wait and see what is best to do at the end of the lease. I hope to be advised as if I were your mother. I was in great need of reliable transportation,, and certainly have that. Very grateful for that. Living only on Social Security is always a challenge, but that is just part of my journey. So, thank you Nisson for your courtesy and service. Sincerely, Barbara Van Brunt

Service was better than expected. - rivera.cm

Service was better than expected. They told me it would take 3 days. They work so fast that in a matter of 24 hours the job was completed. Excellent service. Will go back again.

Terribly unsatisfied. - ebpoole48

Terribly unsatisfied. Several things were left unchecked after I specifically asked them to check them

I had an issue with my Tahoe and it was not even four - hmc11219

I had an issue with my Tahoe and it was not even four years old. The amplifier went out. The dealership was very nice with me concerning the car. Thanks sterling mccall.

Excellent customer service and Hannah has always - wcoleman5

Excellent customer service and Hannah has always explained my options. Very timely and courteous. Awesome