3,956 Texas SRT Service Centers

Great customer service, I did not have to wait very long.... - cathi1

Great customer service, I did not have to wait very long. Cant rate an individual do not know who actually worked on the car. Thank you

Awesome - ETHANROYALL

This dealership has friendly, caring staff they work around your schedule to get you in and out as quick as possible. They've helped me purchase ever vehicle I have bought

Everyone is always so friendly and helpful when I need... - Dark beauty

Everyone is always so friendly and helpful when I need help or service they are amazing

They would have gotten 5 stars if not for the facilities. - Big Bird

They would have gotten 5 stars if not for the facilities. The people are the ones who deserve 5 stars. 2015 was my 4th new vehicle purchase. I haven't dealt with the sales staff lately, but it's been my experience that they're knowledgeable, and they LISTEN to your needs. As for the service department, I couldn't ask for a better service writer than Colby Moore. He can tell you what's critical, what's needed in the near future and what can wait until the funds become available. Their have been some mishaps but they always make it right. All 4 of my purchases have been serviced there, dating back to 2007. I have no complaints.

Fixing to leave out of town and battery gave me problems, - jameservin

Fixing to leave out of town and battery gave me problems, found out they knew it was a bad battery the week before according to there records and said nothing. They put a new battery in before I headed out. Nobody would would admit they messed up. They saw that the battery was at 46 % life and let me drive out with it. Glad my phone app caught it.

The service at the dealership was second to none. - Harrison Zeigler

The service at the dealership was second to none. Staff were welcoming and responsive to any questions or concerns I had and made sure to answer any requests I had promptly and thoroughly.

I took my X3 in for service today and this was the second - Jennsmith33

I took my X3 in for service today and this was the second time Cooper Smith has helped me. He is, by far, the most helpful, honest and down-to-earth person I have ever dealt with in my 34 years of having maintenance done on various vehicles that I have owned. I could not have asked for a better experience. BMW of Tyler, you have an excellent employee in Cooper. Cooper, I can't thank you enough for your help!

Professional, friendly, treat customers like old friends. - bobluke4real

Professional, friendly, treat customers like old friends. I have been waiting for my car to get service, many times, and can't help but notice the way they treat customers. It is genuine.

This dealership and service business is now SAMES Ford, - C Guist

This dealership and service business is now SAMES Ford, under new ownership. When checking in for our appointment, we were told there was not one and would need to wait our turn- 1 1/2 hours then 45 minutes for the oil change. I showed her the email appointment notice- date, time, confirmation. She said "that is not a guaranteed appointment, you still wait your turn in line. Appointments allow us to know how many people are planning to come, then we know how many technicians to schedule". There is no need to make an appointment at this business, plan to wait your turn.

The service representatives are very knowledgeable and - SL

The service representatives are very knowledgeable and happy to assist you with any questions or concerns about the vehicle. I consider service department great above the rest.