3,956 Texas SRT Service Centers

Service or lack of service - Unhappy

What good is an appointment if you still wait and wait. No parts in stock for normal replacement part. "Life time warranty" that is not honored. And maybe worst of all, nobody will answer the main phone line! In addition, had to pry lug nuts off to fix a flat because they were so over torqued to the point that even with an air driver wrench, they could not be removed! Had to buy new lug nuts. Did they take any responsibility? Repeated messages to Service Manager have yet to be returned

visit for service to 2009 impala - williams,shyrll

While visiting service dept for 2009 impala, I spotted the car of my dreams, a 2019 Cajun red LT. Met Debora Brakebill and the fun began. About 2 wks later I was the proud owner and took delivery on Aug.3rd, I was not aware that Jimmy Williams was now at Demontron, Good choice guys, We have purchased 3 vehicles from him with wonderful results. Very knowledgeable and very professional and look forward to a long association Shyrll & Billy Williams (no relationship)

Adrianna was very helpful she took care of me she was - Stormy

Adrianna was very helpful she took care of me she was quick new I needed my truck and got it fixed quick

Great customer service, there service dept is very - qballhd11

Great customer service, there service dept is very professional. They keep you up to date on your vehicle.

Good service. Improved from last time - Frequent user

The fixed my tire quickly at no cost. I didn’t make any appointment, just got there and received a very good service. Great job this time. Thanks!

Customer service is great!!! - lynley64

Mary Broussard in the service department has always been very professional and friendly. Everyone there makes you feel at home. I've been satisfied customer for as long as I've owned my car.

This place is amazing! - sherry

This place is amazing!! The service department can not be any better!! I recommend these guys to everyone!

Now Vanguard Ford, Hughes Springs. - BigAl

Now Vanguard Ford, Hughes Springs...Carmello Cortez has turned this dealership around! And Donnie in service has made every visit an enjoyable experience. I've used them exclusively to service my 2010 Dodge Ram dually diesel 4-wd. Their friendliness, professionalism and attention to detail keeps me coming back. I'd rate this dealership 100 stars if I could! Thanks Carmello and Donnie and the rest of the people at Vanguard Ford, Hughes Springs!

Poor service work, denies responsibility - rh1978

Destroyed new part during alignment, refused to admit fault. Had to buy a new part myself to get things fixed after much arguing. Will never come back here.