3,971 Texas SRT Service Centers

We are from south Texas and we were in Mount Pleasant - Carlos L Garcia

We are from south Texas and we were in Mount Pleasant visiting my son . As we were getting ready to head south our air conditioning on our 2023 expedition started to act up and only blow hot air . 3:00 pm on a Friday and 500 miles from home and heater on full blast would have been an unbearable drive. We rolled in to dealership and I must say I have never been treated better. They took it in and worked their magic and an hour later we had cold ac and vehicle was fixed . I know its under warranty and however we bought our vehicle in south texas . They could of easily said we are busy come back Monday however they went above and beyond. I offered to pay or sign whatever and they said its all been taken care of. This dealership was a blessing and will see us again when we are in need . THANK YOU ELLIOTT AUTO GROUP SERVICE DEPARTMENT

Hats off to the Service Department. - Bob Denver

Hats off to the Service Department. We had an emergency, we had lost valuable documents under the console and we only had a few hours before we needed to use those documents. We know how busy they are and thought they could never have enough time to help us. They made room for us and within minutes they were able to get into the console and recover the lost documents. They really saved our bacon................oops, not that bacon. We have always been able to depend on them for the best service (20 years). A huge thank you to Kevin (service Mgr.) for giving us the help we needed and to Rick (A+ Tech) for his expert knowledge and skill. He was able to pull it off in less than 15 minutes from the time I drove onto the lot. Amazing...... Just goes to show you what happens when you're dealing with the best. Jim & Shelley Taylor Jacksonville, TX.

It's bad enough to have to pay $349.44 for a B service... - robertaopem

It's bad enough to have to pay $349.44 for a B service (oil, filter. change brake fluid) then good old Ed Hicks has to stick it to you with $6.00 windshield washer fluid and $71.60 wiper blade replacement charges. How does a dealer justify $71.60 for wiper blades and replacement on top of a $250.00 B service labor charge ??

Excellent service with knowledgeable service advisor. - Smileybgh

Excellent service with knowledgeable service advisor. Fast service with great customer experience. Will recommend to all Infiniti customers!

Edit on my previous review. - gas2lr

Edit on my previous review. After giving Ed hicks nissan a chance to correct a misunderstanding at the service department, my 2019 frontier is aligned and I am completely satisfied with all that was done. Thank you Sarah for making the corrections and assuring that I am satisfied with all work completed. Still loving my frontier. Sincerely, Charles Killingsworth USAF ret

Outstanding service where I felt like a Valued customer - corgar

The Eddie Yaklin Nissan service department made me feel like a valued customer. Everyone there has always been very friendly and accommodating. The service advisor described exactly what they were going to do to service my car and kept me informed throughout the process. They go out of their way to make sure I am satisfied with their work.