3,964 Texas Tesla/1000 Service Centers

Been very disappointed with the current customer service - Freddy

Been very disappointed with the current customer service at this dealership in Waxahachie. It's been a week and a half waiting for them to replace a bad alternator. I been getting a run a round that they are waiting on an alternator. I need my car and it's very frustrating.

Poor Service dept. been trying to get recall repairs on... - RC

Poor Service dept. been trying to get recall repairs on my Expedition. Parts were ordered back in January no parts and they don’t know anything about it. Spoke with Chuck Brown Ford and they can get the parts and have it repaired within a week. Mickey Mouse service department at this dealer!

Lesly was very Knowledgable! - Flaming Red

Lesly was very Knowledgable! Good Service Very Polite! Thank You Lesly! See You Again’ bye!

This place is a joke! - marcie

This place is a joke!! Tried to get several repairs done on a brand new vehicle. Waited over a month for a part and then was told it was never ordered. No communication until we called them because it had been so long. Two other repairs were under warranty (brand new) and they said it wasn’t under warranty. Took the vehicle to another place and everything was fixed and not charged for.

I have been going to this VW Dealership since 2016. - Namphet

I have been going to this VW Dealership since 2016. The service has always been excellent, and everyone is kind and helpful. I want to give special credit to Nikki. She goes above and beyond, and I highly recommend her services!

I have bought 4 vehicles from West Loop and it has always - gtaurus1952

I have bought 4 vehicles from West Loop and it has always been a great experience and always willing to work with me, thank you all