2,778 Texas Used Car Service Centers
I took my VW in for its 20k mile service appointment. - Kimstagram81
I took my VW in for its 20k mile service appointment. Shelby greeted me on the service drive with a friendly smile. I explained why I was there and what I wanted done. She explained that they would do an inspection and go over the cost before any repairs are done. I had a concern regarding my windshield and she said she would have them look at it. They had my vehicle back to the technician very quickly. They were able to get everything done in a timely manner. Southwest Volkswagen service department is amazing.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Director
Seeing all these bad reviews of the SCT service... - tbone
Seeing all these bad reviews of the SCT service department blows my mind. Long story short but Abraham Balderas, the service manager, was able to find my Lithia Lifetime Oil Change contract and honored it as they are now part of the Lithia Motor Group. Not only did he change my oil for free that day but within a week he got me reimbursed for every receipt I could show him where I paid out of pocket for previous oil changes at non-Lithia shops. He could have let me deal with corporate but he didn't. If that's not above and beyond I don't know what is.
Service center is best Customer Service in a long while. - Debbie44
3rd time I have needed Prius repairs. Daniel & Dusty are great listeners, prompt appointments & respectful. Helpful by explaining and clean waiting lounge. Thanks fellows for a great experience with my repairs. Debbie
We followed our sales rep Mr. - meganrusch37
We followed our sales rep Mr. John Parkinson to Team Gillman Volkswagen of Kingwood for servicing of my 2022 Volkswagen Tiguan. John has been a huge help to me and my family over the last couple years. He’s a very genuine person who makes you feel like family. If you’re in the market for a new vehicle I highly recommend you go see Mr. John Parkinson at Team Gillman Volkswagen of Kingwood. He will take care of you like family with all your Volkswagen needs.
Prompt, courteous, cheerful, thorough. - Oklahoma Alan
My salesman arranged for a Saturday service on my new Camry. Was able to have first service done while I had lunch with my wife at a nearby restaurant. Convenient, prompt and glad to see us. Great experience. Ryan, my salesman, is GREAT !
I love you dad here's five stars. P.S. this is Blaise... - Blaise Williams
I love you dad here's five stars. P.S. this is Blaise Williams. to prove it our dog's name is duke.
Always professional and always provides great service! - SD
Always professional and always provides great service!!!! I would highly recommend this dealership to everyone.
Always great service, and the sales team is friendly and - Bob Forten
Always great service, and the sales team is friendly and patient. I will definitely be back.
great service department and enterprise staff - themasons!
Never had better service and care than here. Loved the Enterprise staff as well as the service writers Jacob and Chuck. We are thankful for their extra mile to make sure we were happy customers.
Honest, reliable - Jojoajam
Highly recommend. Technicians seem knowledgeable and honest. As a female, I have to deal with dishonesty in the car service industry quite often. I've been here for second opinions and they always come out cheaper and quicker. Thumbs up.