2,780 Texas Used Car Service Centers

On Wednesday December 22nd after filling up my car with... - Jcblades7

On Wednesday December 22nd after filling up my car with gas it wouldn’t start. It gave a reading disclosing error with the engine and battery. I also received an error message about my key fob. I received a jump and went immediately to O’Reilly Auto Parts to get a new battery. Gulf Coast Nissan of Angleton was closed for the day so this was the most feasible solution at the time. In the middle of running my errands on Thursday, December 23rd I took my car into Gulf Coast Nissan of Angleton because I knew my battery was still under warranty. I spoke with Josh who did my service intake information. After waiting 45 minutes the service guy and along with Josh conjured a story about my battery being perfectly fine. I asked multiple times were they sure because my car literally wouldn’t start and it freaked me out because my car is a 2020 Nissan Altima which shouldn’t have any extraneous mechanical issues. I left trusting their judgement because this is my local Nissan that I’ve been patronizing for over two decades. Ever since leaving there with a “perfectly fine” battery my car has had a hesitation when starting. Today, December 28th, after work I got in my car only for it not to start. I had to have one of my coworkers assist me in jumping the battery. I immediately went to Nissan of Baytown in which my suspicion was validated - I was lied to by Gulf Coast Nissan of Angleton. Instead of replacing the failing battery WHILE IT WAS STILL UNDER WARRANTY, they wanted me to come back with a dead battery after the expiration of my warranty to gain my money. The representative I worked with in Baytown took customer service seriously and showed me that all Nissan of Angleton did was super charged my battery in order to send me on my way. The audacity of Nissan of Angleton to send me off unprotected! I specifically told them I work out of town and I rely on my car for transportation. Not only is this beyond shady service, but a deplorable representation of the Nissan brand. Because of their lazy/nonchalant attitude towards my needs, my life could’ve been jeopardized if something graved would’ve happened with me being stranded because of a battery THAT IS STILL UNDER WARRANTY!!!! I was in and out of Nissan of Baytown in 30 minutes with a brand new battery without the run around I was given at Gulf Coast Nissan. It’s sad seeing the lengths some businesses will go to cheat customers out of their money. Even though the service has drastically declined at this location, I still gave them my business because of proximity to my home. Never again!!! I advise no one to purchase nor have their car serviced at the Nissan in Angleton because customer care is the bottom of their list. Not only was my time wasted, but my trust with Gulf Coast Nissan of Angleton is completely broken.

I recently had an excellent experience with the service - P Guy

I recently had an excellent experience with the service department at Gulf Coast Toyota. The service writer, Marcus, was incredibly easy to communicate with and very accommodating. He made sure to include the repair technician, Rob, in our conversations to prevent any misunderstandings. Rob was knowledgeable and professional, quickly and efficiently diagnosing the problem. The parts department also enhanced the overall service by promptly ordering and supplying the necessary parts, resulting in a fast turnaround time for the repairs. Additionally, the service manager, Jack, went above and beyond to help resolve an unrelated problem I was facing. His dedication to ensuring customer satisfaction truly stood out. I highly recommend Gulf Coast Toyota's service department for their outstanding work and commitment to customer satisfaction. W. Stone 2019 Avalon Touring

I would highly recommend Gulfgate Dodge Services - bmksklv

I would highly recommend Gulfgate Dodge Services department. I live in Las Vegas, NV my grandson a college student in Houston had issues with his Jeep. I was very worried about this situation until I spoke with Ron G. in the services department... His professionalisms, knowledge of his job and his reassurance eased my worries and concerns. He kept me in the loop each day and he worked very closely with the warranty company... He's an employee that cares about customers and is definitely a keeper. Once again thank you!!!

i had a great experience with Javier Gonzalez shopping - Matt

i had a great experience with Javier Gonzalez shopping for a car at helfman ford

Helpful choosing a new car - Reynadodge2018

Great ambience they offer fresh brewing coffee. Great personnel very helpful and really good attention fro. Every single person it was a pleasant experience thanks to Ron Willis.