Texas Yamaha Dealers

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Central Yamaha - Plano, TX

On 9/20/2009 1:59:47 AM bman3800 wrote:
This is the worst possible place you can bring your Motorcycle to be repaired. Most common answer when checking on my bike was "We'll call you tomorrow" That lasted 3 weeks before I took my motorcycle back from them. When they returned my bike to me, it was in pieces. They refused to put it back together, and they charged me $87.. Their prices on parts and repair are the highest of all dealerships around. Not to mention they treat you like an idoiot.
When researching their website, you find parts prices, which are lower than the actual price in the store. So driving there to pick up your part will cost you more than if you order it and wait 3 days. How does that make any sense at all?
As far as a complaint to management, GOOD LUCK. Apparantly noone is in charge over there except for the owner, who is NEVER there. Basically the inmates are running the prison over there, and they all HATE customers.
I will sincerely NEVER be a customer of that store again and I reccommend the same for anyone that is considering using this dealership

Yamaha Suzuki of Texas - Hurst, TX

On 6/12/2007 11:58:50 PM roadie wrote:
Rude, Rude. Come on there is something called customer service