There were lots of phone calls but it finally got figured ou - Customer
Called to get shuttle service to pick me up. Gave address, she said they would call when on their way. Stephanie called and said "your car is ready for pickup" I said yes I know I called for shuttle already. She verified a four year old address. I said no and gave my correct address. When Jeff picked me up he retold the story that he had a pick up. Ask for address was told they didn't know what the address was. So I told him I had talked t o two different people and given my address. He said no one communicates with each other. I have been waiting for a month for customer service to get back to me with an answer to my question. They sure are not Quality in anyway. Very disappointed.
The best experience at a dealership! - aliwags14
They were all so nice to talk to, and not pushy at all. They actually cared about your wants and needs. They did not want you to leave with any regrets! They were willing to work with you on the price and your monthly payments. We will definitely be going back and recommending them to everyone!!
New car 2016 - Moe123456
Our salesman kurt Willson was very good at his job. He was friendly and courteous to our needs. He helped get everything set and ready to go before we left the lot.
Amazing Experience - Humboldt1975
This dealership was incredible to work with, from start to finish. Located a used vehicle that was exactly what I had been looking for to buy. The car had just been turned-in and wasn't actually in their inventory yet. However, Nathan Morin in sales, went above and beyond to assist me through each step of the way. There was no pressure, fair & honest treatment and they happily addressed every concern I had, prior to signing the purchase papers. Trust me, buying a car has never been more stress-free. I highly recommend Riverton Chevy. Thanks again!
These guys were amazing to work with the whole way thro the - Hallie
There's not enough words to describe how amazing these guys were with helping me get a vehicle I wanted and needed! I thought there was no way that I would find what I wanted for how much I could afford and actually get qualified! They worked their butts off for me!! I almost cried when they gave me and my kids the keys!! I can never thank you enough Brandon and Chris and Brock for all your hard work!
Awesome customer service - 19reidshort73
Cameron was hands down the best salesman my wife and I have ever met. His customer service far exceeded what is normally appropriate. He won over a customer for life. Denny Menholt Chevrolet, you have yourself a grade A employee in Cameron.
Great sales process - grizzman
Straight forward sales process. Knowledgable about the Corvette and its options. all set ups complete on OnStar and XM. I made it too easy because I knew I wanted the car. My only regret is not getting more for my baby 2006 Cadillac STS V8.
Very Good Car Buying Experience - C1970
When is the last time you had a good car buying experience? If you are like me it has been awhile. That all change with my recent purchase from Tony Basso Gm. I was searching nationwide for a particular make and model of car. I found one on line at Tony Basso Gm in Price, Utah. I worked with Nick Ori. No high pressure sales. Just plain straight forward information and negotiation. I came away with a car I was looking for and a great buying experience from all the staff at Tony Basso. They even picked me up at the airport. Did I mention I came all the way from Southern California? The trip was well worth it. There is still a place to get small town honest service. Go see Nick Ori at Tony Basso GM.
Amazing Service! - Linda
My Cadillac was having mechanical issues during our stay in Bear Lake. We scheduled a service appointment before heading back home. From the minute I walked through the door I was treated with respect and concern about our situation. I was shuttled to Enterprise Car Rental and provided a rental car for the next 5 hours while my car was repaired. What could have been a huge inconvenience during our vacation turned into very pleasant experience. Highly recommend Axtel-Taylor's GMC Service Department!
Young Chevrolet - Carl Dickerson
We recently bought a used car at young Chevrolet. Everyone at the dealership was very helpful and friendly. We worked with Donavan Wilson and he was so great to work with. He was very patient with us and worked with us for a couple of weeks to find us the perfect car. We will most definitely be back!
Great Experience - Gordon J Young
First, I have purchased a car from Jerry Seiner before and have used the service department and know the quality.
Second, Julio Aguayo, the sales representative was very attentive, making the experience go smoothly. He has followed up a couple of time since our purchase of a 2016 Chevrolet Cruze.
Best experience I've ever had buying a car. - BPSPaul
I've probably bought about 15 cars in my lifetime and never have I had such a great experience. The whole dealership was fantastic. However, Mark Knickerbocker ( Who was my sales rep) was the best. If I had sales reps like Mark Knickerbocker in the past I wouldn't be so hesitant to buy cars now.
Impressed by Heritage, no pressure at all - BadFun
Stephen was fantastic to work with. I also worked with Jeff who was equally good.
I put 5 stars but didn't actually buy my truck from them. I will definitely go to them next time. They didn't pressure, just gave me the best price on the truck I could find. They were open to getting me exactly what I wanted rather than trying to force a sale of what they had on the lot, willing to seek out dealer trades etc. They would even order me a truck built as I wanted at the price they offered. Great with questions, patient with answering everything.
In the end I bought another truck simply due to what I found at another dealer in the region. I felt bad telling Stephen I had bought something else I stumbled on. Based on everything I had seen prior, I suspect the delivery and service after the sale would have been equally good.
Go check these guys out.
Very Dishonest & Over Priced on Vehcles! - Harley4Me
My brother went there to purchase a Chevy Silverado. He knew which one he wanted. He had shopped around and online. Needless to say by the end of the day they had pushed him into a Ram 1500? They never kept there word with the out the door price. Added in so many add-ons. Plus trade in on his vehicle they would give him $13 hundred. In the paper work they gave him $500. I caught them in so many lies & Excuses. Telling me his old truck would be sold for Scrap? That's all they would get out of it! Lol. I already new and seem it listed on there website for $6000. Seriously. They then tried to deny it. My brother did not understand what all they had done. Yes he should have just walked out on them. But when there are 5 salesman pushing and pushing a vehicle down your throat? My brother was diagnosed with Parkinson's Disease two weeks after? He didn't know all the add ins or what they had done in the contract? . Then put him on a 75 month loan for 8.9% interest. xxxx, for that kind of a deal. He should have been able to buy the Chevy Silverado? As I spoke with the dealership after 2 days. I learned why they pushed him into the Ram. They never had the Silverado he wanted. But on the phone was completely the opposite they had what he was looking for?? They took advantage of the whole situation. Yes my brother should have not gone by himself? I wish I could have gone. If a dealership can take advantage of an individual can tell them one thing and do something else. As for his trade in. I bought it back from them. The same price. 10 days later.... Funny thing they still had the license plates still on it. Salesman (manager) said... It's your Lucky Day? First time in 27 years he forgot to take the plates off a vehicle? Seriously Blow Smoke Up Someone Else's ***! Also they put the Wrong Plates on his New Ram?? We just received the correct plates July 16 2016. We were never notified of nothing for 7 weeks this Ram had the wrong vin. # Plates and Registation which was another individuals. They were a little upset when I told the dealership I took the plates to the DMV? I felt that was the best place to take them? Doug Smith in Spanish Fork Utah. Are a bunch of Dishonest, Liars as well illegal issues. If nothing else I hope this review will get people to think twice before purchasing a vehicle from them. I am Not impressed with Doug Smith at all!! I hope this can save someone else some time and money. There are better places to purchase a vehicle & be treated honestly..
Very poor and rude customer service - Nomorechevys
I feel from the first phone call with Bryan Hymas (in the service department) I was treated rudely and with disregard. When I told him the wires and plugs were covered by an internal recall memo; he blatantly stated there is no internal memo for that! Makes you feel like your being called a liar. I told him I would find it print it and bring it in.-----By the second phone call Bryan admitted there was an internal bulletin but it did not apply to our situation because of carbon buildup.---- the recall also covered PLUGS so…??? (MEMO 10250 for reference)
When we told Bryan that this issue was addressed with a different dealership and should not have gone defective within 5,000 miles he told us that what we're saying was like comparing getting a bad hamburger at one McDonalds and trying to return it to another. Our response is CHEVROLET Chevrolet?---------I spoke with Mr. Morgan who I was told is the Asst. Manager of John Watson Chevrolet
I explained the above distasteful rude treatment by Bryan. The response, I felt like Mr. Watson was condoning that behavior as he never apologized or better yet had Bryan apologize. He seemed to be not phased of Bryan's behavior like it was a normal occurrence and we were just another invoice.------------The real issue is that the plugs and wires should have been fixed with non defective parts the first time. Because they were not this caused the EGR valve to go bad and ended up costing us $700+. Which to us is a lot of mone and groceries.. Mr. Morgan said they would refund us 10% or the equivalent about $63 was refunded of of $735.
We plan on opening a claim and writing in a letter to GM. ------------This experience has left a very bad taste in my mouth and makes me feel like I never want o own another Chevrolet, one quick google search will bring up hundreds of pages of customer complaints with the Equinox. I feel like the heartbeat of America has turned into the heartache of America! So disappointed in this dealership!!!! Also as a courtesy even Jiffy lube will fill your tires with air if the inflate light is on, this service department simply ignored it.
SERVICE 10 hopefully i'll get the right price - brookebear
SERVICE 10 hopefully i'll get the right price
This was my first time buying a car at a dealer and I was... - eli_wwebb
This was my first time buying a car at a dealer and I was not happy at all with them the list price for the car was 3995 I gave them a 2000 dollar down payment and I was pre approved 12+ years at the same job even know all of that they would not let me take the car that day it was five days later before they got in touch with me I will never go back there again!