Best Dealership EVER! - CassidyBateman
Sabasetien was one of the best sales men I have ever had experience working with. He made my car buying experience so calm and not stressful. He made sure the car was everything I wanted and needed. Both sabasetien and the dealership worked so hard to make sure I got approved!! I highly recommend going to Mazda in orem. Make sure you ask for Sabasetien!!
Top Reviewed Specialists At This Dealership
New to us Armada - S4lweber
Bought our Armada here. Honestly we ended up going somewhere else until the next day. Their trade in value was great and they got us approved when the other company could not.
New life! - Jal
I have a new, wonderful Mazda for my new life. I could have any car I want, but I chose Mazda for the quality and value, I hated to part with my old Mazda for my new one!
Trevor Hodge is super nice, and will give you the best attention to your needs.
Above and beyond our expectations!!!! - Local Boy
Chuck Stewart and Tonia Lenon were absolutely wonderful to work with. We highly recommend them to anyone in search of their next vehicle. We weren't pressured in any way and were treated like old friends from start to finish and beyond.
I FELT LIKE A STEP CHILD THAT TOOK DAD'S CAR FOR A SPIN - tjordan23
So to start this nightmare I go to this dealership and this is my 1st time trying this group, I usually and forever for now will go to LowBook Sales. So to start my wonderful Friday on July 21, 2017, I get there at 3:45pm and I already know what car I want to get and test drive, but they can't find the key's to the car for an entire hour. So around 5pm I finally get to test drive the car and I get pulled over by the police, because the sales representative didn't put a Car registration tag in the window like he should. Then they tell me that they won't pay off my car which I only owe 16 payments on at this point, which I never had a problem at Low Book Sales, they're awesome, not these guys! And then before even running my credit they tell me that they got me for 10-11% and that will be roughly my payment. So then I tell them what bank to use and I get 6.9% interest rate. Then the entire time the manager there Curtis gives me dirty looks the entire time I'm there until 7:30pm that night when they finally finished and then just to kick me when I'm down, when it should be a very happy day, they give me $5.00 in gas in my brand new car which I had barely enough to go home and of course the next day I had to put my own gas money into my supposedly new car. The next day I go to the dealership and show them pictures of the front tires and tell them they are a little worn and I would like to exchange for new tires since I still had to sign a couple of more papers that morning since it took so long the night before. The manager almost let me walk out the door and I was about too get into my other car, when his finance guy runs out to try to work it out and then he tells me I have to pay $100.00 for the 2 tires. Then I advised him his manager Curtis promised me $4800.00 for my car trade in and when the papers were done he gave me $4700.00 so there is there $100.00 they want me to pay out of my own pocket for a brand new car they won't even put good tires on. And yes today is July 26, 2017 and I'm still awaiting those tires. I will never go through these people again or recommend them to anyone! Horrible experience and I felt like dirt the whole time I was there. Beside the finance guy Nadeem and Innoncent, this place was horrible and I will definitely next time stick to my WINNER LOWBOOKSALE, awesome people and they give you soda and popcorn and have you in a nice air conditioned environment and they will pay off your car, use them not Curtis the xxxxxxx MANAGER! AND DID I SAY I STILL HAVE NO NEW TIRES, FREAKING GARBAGE!
Great service - Donna1975
I bought a used car at Dahles and it had a huge problem that needed to be fixed. Dahle's took care of the problem making sure I was a very satisfied customer. Thanks to everyone at Dahles.
Salesperson Says They Don't Need Your Business - BBQ
I read all the reviews and proceeded with caution. The comments about the sales and pricing and negotiations I found to all live up to my own experience today. We went in to look at a car advertised on True Car that also advertised a "lower Internet price" if I filled in the reply card with interest in the vehicle. Of course, they emailed me back and did not offer the additional discount advertised for the Internet pricing. The first thing we noticed is within the vehicle description the mileage is advertised at 40,130, but when we arrived to test drive it was 44,200+ ... Um, 4,000 miles MORE?! While on the test drive, we asked the salesperson about the free Carfax report listed on the True Car app and she said she would get that for us to look at too. When we went inside, no Carfax. Then, at time of negotiation, we initially offered $1,000 less than asking and were specifically asked to make the deal work to meet in the middle, which we then came up $400 additional in our offer, she asked us to sign that offer and we certainly would have paid the additional $100 to be EXACTLY IN THE MIDDLE if we had been asked to. Then, strangely, they came back at full price after asking us to meet in the middle and letting us know they were negotiable. That certainly was not meeting in the middle, nor was it negotiable. No internet discount. More than 4,000 miles additional on the car. No Carfax as promised. The sales person then got up immediately and told us she personally sold 4 cars that day and was fine without selling any more since ours would have been the 5th and she told us that the dealership had also sold enough units that day and didn't need our sale. This dealership doesn't need your business and will let you know that. Interesting and rings true to the reviews.