507 Utah CODA Service Centers
Clueless Service Department - JJ747
Took my vehicle there to get a coolant leak fixed under warranty. They initially tried to claim it was an engine oil (the puddle beneath my vehicle was GREEN liquid). I had to take photos of the green liquid and open a case with Kia headquarters to get them to fix the leak. It took a total of three trips to the dealership and they only found the leak after i told them to add tracer dye to the cooling system. I still remember the "Service Manager" bragging about how many years of experience they had. Bought some oil filters from their parts department before doing the first oil change. They sold me the wrong filters. When i called to ask if they had the right ones in stock the parts manager said "Why so you can buy them somewhere else?". I had to explain to him that his ace parts department had sold me the wrong filters and i was going to have to make another 60 mile round trip to get the right ones.
Their customer service, communication, ethics and quality - Angelinamjohnson
Their customer service, communication, ethics and quality are lacking! I will never patronize this dealership again.
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