508 Utah SRT Service Centers

Got the job done on time, rescheduled some repairs they - Doug

Got the job done on time, rescheduled some repairs they could not complete in the alloted time

Whit in Service was beyond exceptional! - sullyinc22

Whit in Service was beyond exceptional! He handled a very difficult situation with understanding, compassion and with a sense of respect in a very tough situation. He went above and beyond to make sure my truck was repaired in a timely manner and that it was up to my satisfaction! He stayed in communication the entire time! Whit is honestly the best service advisor I’ve ever dealt with!

Would definately recommend Jerry Seiner's Dealership in - BZ

Would definately recommend Jerry Seiner's Dealership in North Salt Lake. Kymani was great! He picked-up the ball when the salesperson I was working with left the Dealership. He was courteous, pleasant, responsive and in general easy to work with. Spencer also did a great job with my out-of-state DMV paperwork, and made registering in California a breeze. Wish you had a Dealership in Southern California!

I was travelling through SLC when my parking sensor fell - Rob from Montana

I was travelling through SLC when my parking sensor fell out of the.socket and fell behind the bumper somewhere. Mike, who was the Service Mgr on a Saturday morning, got me in without an appointment and fixed it while I watched. No charge and I was back on the road within minutes. No charge. Mike was very friendly and professional!

Their service representatives suck. - packratrich

Their service representatives suck. When you call they send you to voice mail or disconnect you. After trying to contact them all afternoon to no avail, I had my wife drive me to the dealership. My service rep was off all day. Another rep told me the car was fixed and checked me out. The only thing he would say was " I apologize". The service reps at Doug Smith in American Fork are the worst. They seem to get worse every time I take my Jeep in for repairs.

I ran over a piece of tire and pulled down my skid plate - AWise

I ran over a piece of tire and pulled down my skid plate on it. I had been to another dealer, who did nothing for me. I then stopped at a tire dealer, who secured it partly but it was still noisy. I needed to go out of town and stopped at Heritage Ford on my way. They got me right in and properly secured the skid plate for me. They were pleasant and professional

John the service guy took care of me and offered ride - conmon53

John the service guy took care of me and offered ride back to work I highly recommend

We were very pleased with the work that Tiffany did for - Julie Hollist

We were very pleased with the work that Tiffany did for us the other day. She was courageous, personable and very helpful since this was the first service in our new car! Pen and Julie Hollist

My Kia has been having the knock sensor code since - Pissedoffsoulowner

My Kia has been having the knock sensor code since October 2024. Every time I took it to the dealership they tell me it passes the bearing test and I need some expensive part. I’ve replaced the ecu, the knock sensor, new valve covers, a new battery, and most recently they told me the catalytic converter needs to be replaced and they quoted me 4200 dollars. The funny thing is I had a loaner and it took them 3 days to come up with something, the other times they had it for 2 weeks + with little to no communication. I said no and picked up the car. I took my car to my mechanic and it passed all testing, including the emissions test. They said if something was wrong with it even slightly that it would not pass emissions. The last time I picked it up a different advisor told me they are screwing me over. That’s pathetic. On March 13 I spoke to the manager Brad Holt and he let me know that’s what his techs found and that I should take my car elsewhere and not to them. Dealing with this service department has been an absolute nightmare. Don’t buy KIA! And don’t go to Doug Smith Kia in Lindon Utah!

After 70k mile service discovered crank case oil was... - CG

After 70k mile service discovered crank case oil was overfilled and interior headliner and windshield post fabric was smudged with dirty oil hand prints. This model is not equipped with a dip stick for some reason. Makes me question if they used the correct oil. This dealer does not reflect the quality reputation of the Audi name. Would not recommend this service department.

i bought a car from them year and a half ago. it was 2009... - jamesruddy

i bought a car from them year and a half ago. it was 2009 pontiac, almost new, 9000 miles. it never had a single problem. i got it cheap, i got an amazing deal, really!, now my both kids need a car. i calld gustavo , he asked me what i want, whats my budget, how many miles etc... so he fouund a car for my daughter already, he did not try to upsell or anything. i told him what i want and thats what he found. now i am waiting for a next car. i just wanted to say thank you because car can be a pleasure or can be cionstant problem and dissappointment