174 Vermont SRT Service Centers

3 failed appointments for a simple repair. - Jiseph King

Scheduled an appointment a week ahead for certified service. After waiting an 1-1/2 hours they informed me that they did not have the parts and would have to reschedule. When the parts arrived I asked if they would mount and balance my tires at no cost. Mike told me to bring them and ask management. I spoke with Heath about waving the fee and he said no. So I explained this is my second trip and I have a 1 hour commute each way, then he said he would split it with me because he has to pay his tech. I told Heath to forget it and I would rather leave negative feed back for my unpaid 7 hours of inconvenience. Thanks Heath for unacceptable hospitality. Joe

Horrible service department, should have listened to - Should have listened

Horrible service department, should have listened to co-workers and stayed away scummy and not reputable.

Good service, good people working at Hayes Ford, good - jeffdezotell

Good service, good people working at Hayes Ford, good owner, possibly why our family has purchased or leased past 7 vehicles from this dealership

I had my truck inspected at a small shop in Rutland. - stevebrown51

I had my truck inspected at a small shop in Rutland. My truck failed inspection due to bad tie rods. They suggested I make an appointment at the nearest Honda Dealer as soon as possible. I was due to travel for the holidays but the truck was not safe to drive. Josh, the Service Manager at Key Honda was able to find time in their extremely busy schedule at the last minute. I am very grateful to Key Honda and their excellent Service Department for fitting my truck into their schedule at last moment.

Ryan Maxwell Goes Above and Beyond - Willi.rose89

Ryan is one of the best Service Reps I’ve worked with. He goes way above and beyond! I will be Sticking with GMC because of him!

Had truck towed in on Sunday afternoon they looked at it - lotaspots

Had truck towed in on Sunday afternoon they looked at it on Monday fixed it on Monday and I drove it out of there on Tuesday morning I am so happy with this dealerships service department words can't say enough

My first and last visit was a disaster! The so called... - Subiegurl

My first and last visit was a disaster! The so called mechanic did not clean his mess after fixing a airbag recall, left his tools in my car, I will say that is the first time some rookie left his tools behind. What a joke!

Once again, I am very satisfied with the service at LVF... - Ross Perry

Once again, I am very satisfied with the service at LVF and the efforts of Greg Young, who continues to be an asset for you. Additionally, Rob, Kevin, and Mercedes are always a pleasure to speak with when our car or truck is in need. Mike Tatro also was great to work with when we purchased our most recent vehicle there. You have a great team at LVF!

repairs - tom

I brought my truck in for service and everybody was great. They quoted me a price , did the work and they never came back and said I need this or I need that . Got my truck back and it didn't have any greasy hand marks anywhere., big plus.

AVOID THIS DEALERSHIP AT ALL COSTS…SERVICE IS - pat.tallpinesfarm

AVOID THIS DEALERSHIP AT ALL COSTS…SERVICE IS TERRIBLE…PLUS THEY NEVER ANSWER THE PHONE AND WHEN THEY DO, YOU ARE ON HOLD FOR SERVICE FOR 10 OR MORE MINUTES.

Able to get appointment on short notice. Covered... - jhoward

Able to get appointment on short notice. Covered questionable items (short life pads and rotors) under warranty. Delivered car on time.

I would like to thank you for checking out my car and... - croteaunorman

I would like to thank you for checking out my car and making sure it is safe. Great job and great service and I will come back.

Friendly and helpful - Mc52

Brought my car in with check engine light on... worked with Ryan and Matt in service . They were very kind and helpful . Thank you Mini

Holiday Tire Trouble Resolved with Ease and Professionalism! - bstriker23

My wife and I are most grateful for the expertise, generosity, and prompt service provided by Ray Chaloux and his service team this past holiday season! We had drove up to Vermont to see family for Christmas several weeks ago. Unbeknownst to us, we drove over a nail during the journey. When we went to leave Vermont to drive home to catch a flight that evening, we discovered that our front passenger tire was at 11 PSI. Anxious about not being able to make it home in time for our trip, we rushed to Walker Volkswagen in Barre and talked to the Service Adviser, Ray, about our situation. He helped to assuage our anxiety, and assured that the problem could be resolved quickly. They serviced our 2016 Volkswagen Jetta most efficiently, and after waiting in the very accommodating "waiting area" for less than 30 minutes, we were safely driving home. Ray and his team know how to provide true top-notch customer service! If we are ever in a tough situation again, we will certainly think of Walker Volkswagen in Barre first! Again, our sincerest gratitude to Ray and his wonderful team. My wife and I wish them all every happiness in this New Year!