1,344 Virginia CODA Service Centers

Very great service and timing. - Habibamouzg

Very great service and timing. It was excellent. I wish every dealer like that. I recommend it for everyone. If I’m looking for a second car, I gonna come back to them.

Had my car for two weeks with no call back from messages. - Just Me

Had my car for two weeks with no call back from messages. Communication is poor and this includes the service manager. I would have given them a lower rating but you can't go lower than one star. Will not be recommending them to anyone. Will let you know more WHEN I get my car back.

The service advisor Jorge was very helpful, knowledgeable - CR27

The service advisor Jorge was very helpful, knowledgeable and friendly. Great customer service! Thank you.

Simply put this is THE best dealership and mechanics in - JAG

Simply put this is THE best dealership and mechanics in Virginia. I only go there for purchasing vehicles and getting work done. Five stars and if there were more stars I’d give them. Will is the best. He fully explains everything first, shows you the things you don’t understand, and through him my understanding g of the issues made perfect sense. He goes above and beyond and his customer service is not seen enough these days. Will is the reason I fully trust my purchases and work done here. Hands down the most knowledgeable and professional person I have met.

I went in for service on my Chevy Blazer, previously - A dupe once

I went in for service on my Chevy Blazer, previously having had good experience with their service department. I was sorely disappointed with their overblown estimates for work I have since found was not required. The work they did do was extremely sloppy and transmission fluid after a flush has been found all over the underbelly of my car. Dripping on my garage floor for the last few weeks putting my dogs at risk is the worst thing I can say about them though. I would never recommend them!

One of the most unprofessional people I have ever came - Midodaud

One of the most unprofessional people I have ever came across absolutely needs to re train every employee they got

This dealership is a rip off. - Tom W

This dealership is a rip off. I bought Toyota parts at the parts counter, and they charged almost double the Toyota MSRP for the parts. Also if you pay with a credit card they charge an extra fee. You can definitely tell this dealership group is from Northern Virginia.

The work provided was done well and addressed my - ghstarks

The work provided was done well and addressed my automotive problems! Customer service was also provided well and much appreciated!

My wife had a problem with her new RAV4 leaking oil after - rbkennedy1950

My wife had a problem with her new RAV4 leaking oil after another dealer changed the oil. We live in NC but she works in VA so I called Sheehy to have them take a look at the problem. They got her in that evening after work and replaced a improperly installed oil filter for he free of charge. Their customer service was outstanding. I'm thrilled that there is a Toyota dealer near where she works that I can trust when she is away from home.

Outstanding service department! - JimD603

Outstanding service department! Ms Pam Willis and her service techs always do a superb job on my vehicles. They listen to my concerns and they note items I need to be aware of while they perform preventive maintenance on my vehicles. They know that I rely on my vehicles - I've been a customer here for 22 years. I drive 90 miles one way to get to this location and pass by at least 4 other VW dealers as I drive the distance. Ms Pam Willis and her techs have earned my loyalty by earning my trust. I've purchased 3 VWs here over 22 years and I'll keep buying my VWs here.

Very quick and convenient. - jsweetland

Very quick and convenient. Great place to get service! Fantastic people! I love bringing my cars here!

I had the BEST experience with Josh Ruiz in the Service - KQ

I had the BEST experience with Josh Ruiz in the Service Department. From my initial phone call to check if a loaner vehicle would be available, working through the maintenance codes / services needed, determining options to replace tires, going the extra mile to reserve the parts for a recall item, applying a service discount, to picking up my (freshly washed) car, Josh was knowledgeable, helpful, and friendly. I called my spouse to confirm something from prior maintenance, and Josh was considerate in talking to both of us. When I picked up my car, he remembered that I had mentioned an upcoming road trip, which confirmed to me that he viewed me as an individual, not just the next job in line. I expected getting car service was going to be a painful experience, but Josh really made it pleasant. The next time I need service, I will be sure to ask for Josh Ruiz by name.

Horrible service department I detailed extensively in my - VH

Horrible service department I detailed extensively in my google review. Never would have bought a Hyundai knowing I had to deal with this place

I love my Toyota Corolla that I bought in February 2024; - suzanne.schaefer

I love my Toyota Corolla that I bought in February 2024; however, I've experienced problems with the service department. Just this week 6/26/25, I brought my car in for service because you all sent me a notice that it was due. I made an appointment, took part of the day off work, and came in. The service associate told me that my car wasn't due for service until MARCH 2026! All he said was "sorry." I would like an apology/compensation/response from a higher up. Thank you.

We purchased a van from them and we had a problem with - the3hosts

We purchased a van from them and we had a problem with door not locking. It was determined that issue was covered by warrantee but parts were not available from factory. They blamed it on COVID-19 delay from parts suppliers. The same dealer parts were available from other retailers. Repeated calls to dealer on when van would have hang up occur, Finally went back to dealer and was told issue with hang ups was KNOWN issue with phone system. They had no idea when parts would available and evidently temporary vehicle was not available under warentee. Would never do business with dealership again.

Polite & prompt service! - rv

Polite & prompt service! Service Advisor Maggie and team made my trip to Priority Toyota in Hampton today a great experience. Full 10K servicing And a state inspection in Less than an hour. I sure plan to go back to them for future work.

I will not buy a car or truck from another dealer. - Raymond013

I will not buy a car or truck from another dealer. Priority is First Class!!! From sale, financing to service our experience was and always is great. I'd be remiss if I didn't specifically mention Robert Morales. He u Is my service advisor and always friendly, professional and upbeat even during the busiest times. KEEP UP THE GOOD WORK PRIORITY!

CAN I RATE a NEGATIVE 100? - Navy Mom

CAN I RATE a NEGATIVE 100?? My 20 year old son's car broke down and was towed to your Service Dept. on MARCH 21. He made several daily calls - which the offsite service reps sent messages - and never received return calls as to what the status was with his vehicle. I finally took over on April 18 and made several phone calls throughout the day. no return calls. April 21 (1 MONTH to the date) I called for the service dept. several times, I also called for and spoke with the Parts and Sales dept. - once I learned the service reps were off site - in hopes to have someone actually speak with the service staff. I then sent an email and actually "spoke" with the online rep - Jessica. That evening my son received a text - not a phone call - stating "Good afternoon, Hyundai needs a couple more things before we can submit the PA request for your engine replacement which will all be sent over tonight. We should have an answer from Hyundai by Thursday - Friday". First - He was never told ANYTHING about the status of his car - and he gets a text about an engine replacement - not even knowing why? I finally received a phone call from "Faith" in the dept. and she basically let me rant about how poor the customer service and communication was. - still not able to provide info on the car except that the engine "seized" I told her to actually leave my son a voicemail with a return phone number - he has not heard from her. It is now MAY1st - we have both made more phone calls - with no clue as to when his car will be fixed. This is a 20 year old who needs his own transportation to drive 30-40 MIN TO BASE and has been without a vehicle for over 1 month. Is this how all customers are treated in the service department or just young military personnel? I sent a complaint to Hyundai and of course, that also takes 2-3 days for a phone call. Unfortunately Priority Hyundai is not with the BBB - as I tried to contact them as well All I can do from Indiana is send emails / phone calls to help him. Paying for Ubers and finding rides for one month to and from work and even the grocery is tough when these young service members are already financially strapped.

MR. JASON RICHARDSON – SERVICE ADVISOR HALL OF FAMERMr.... - golfcap

MR. JASON RICHARDSON – SERVICE ADVISOR HALL OF FAMER Mr. Jason Richardson is always ethical, knowledgeable, helpful, trusted, and full blown honest in every encounter. He is always willing to discuss all options to car owners regarding repair questions and inquiries. Mr. Richardson fully explains the recommended service brought forward from the service bay technician and is always great at prioritizing the most urgent automobile need. Mr. Richardson always wants what is best for the customer and for the safe operation of the vehicle. Fairfax Hyundai and corporate Hyundai Motors of America need to elevate Mr. Richardson to the managerial level to train fellow service advisors, locally and nationwide, in the importance, accuracy, and ethical standards in such company hierarchal positions and in the quality control of effective functioning of the vital safety aspect of protecting the consumer from any safety or monetary harm. May all service advisors at Hyundai and elsewhere strive to meet the performance excellence that Mr. Richardson willingly exudes everyday to all of his clients. Mr. Richardson is indeed an absolute Hall of Famer!