1,342 Virginia CODA Service Centers

Jorge, Tony & Tom in service were AMAZING! - jerzgirl77

Jorge, Tony & Tom in service were AMAZING!! They helped out a Jersey girl stuck with a flat tire 300 miles from home on a Sunday. They got me right in even though it is appointment only on Sunday for this emergency! Wonderful people! Can't thank them enough and recommend more!

Update: After some email exchanges and a phone call with... - Karin D.

Update: After some email exchanges and a phone call with Brown's Hyundai management I have decided to rescore my original review. The Brown's management reached out immediately to get a full understanding of what happened and offered their sincere apology for my bad experience and inconvenience. I understand that some of this has to do with the current state of the economy which is beyond their control but I believe they are taking steps to improve the issues that they can control. Their genuine interest in correcting this shortcoming is the reason I will be returning to Brown's for my next service with high hopes that my experience will be much better. I was in for another oil change (free with a $30k purchase). I called ahead because the last few times I have been in I have waited 2 hrs so I wanted a loaner because I didnt have 2 hrs to spend. Anywhere else I can get one done in 30 min. And this is why we make appointments right? I was told they had no loaner but Carlos guaranteed they would take my car right back and get it done right away. When I got there I was told it would be 1.5 hrs. I informed them that Carlos promised to do it right away. I was told Carlos went home sick. Oh...they took my car right back alright! And I waited 1.5 hours. I have been servicing my vehicles at this dealership since 2002. Time to find a new dealership!!

i loved this dealer i had a grand experience those 3 - killjon66

i loved this dealer i had a grand experience those 3 coffees made the wait worth it

I recently purchased a Certified 2017 Mazda CX-5. They... - Barnrunner4one

I recently purchased a Certified 2017 Mazda CX-5. They promised to put 2 new tires on the front of vehicle. Made appointment, brought vehicle in to be done. Hala told me it would be done in less than an hour and it was! Great service department! Looking forward to any future service to be done there. Thanks Hala!

I asked them to do the annual safety inspection earlier - Harvey723

I asked them to do the annual safety inspection earlier than the month required. They said “yes” and didn’t do it. I asked them to make sure my Michelin tires were at a specific air pressure and they didn’t do it. They took the car back and put correct air pressure but only in tires on the driver’s side. They asked if I wanted a car wash. I said no because I had just washed and wiped the water spots off the car. They returned the car to me wet from a car wash. They took the car back and wiped it down. Now I’m wondering if they did the additional $600 service they suggested and I approved. I don’t have a way to check that unless the car breaks down on the road. Also, the service representative I saw only once, Olivia. Others did her work – she’s young so I guess she was in the back having fun with the guys. Is this normal service under the new Safford management or just disregard for female customers as usual under the old Brown management? Not sure. Everyone was polite and pleasant. But I need correct service.

Mr.Ahmed who works in the service department at Safford - cc38cc

Mr.Ahmed who works in the service department at Safford Brown's Nissan in Fairfax Va. took care of me very well on 5/24/24 when I took my car there for an oil change. I purchased my car from there about a year ago. Mr. Ahmed went beyond what was neccesar to make sure I was a satisfied customer. He was fantastic and I would recommend anyone to use there service dept. and/or purchase a vehicle. Derek.

Great First Impression - Ganswer

First time at this dealership for an oil change. Nice guys and beautiful atmosphere. My car was also washed and vacuumed after it was serviced.

Ms Tiera was so polite and helped me out alot thank you - Carmen N

Ms Tiera was so polite and helped me out alot thank you she greeted me with joy

2 recent visits - Beth

Had 2 nearly back to back visits at the service dept of Safford of Fredericksburg location. One for a routine oil change and the second for a recall to be taken care of. Was able to get a same day Saturday appt. The 2nd visit was told I'd probably wait a few hours because one Fiat tech working. But to my surprise, my car was ready in about 45min. Great service both times. They also let me know of other maintenance that needs to be done and tires needing to be replaced. It seems to be a very busy service dept. But all the employees are very efficient and non stop moving. Looks to be very organized.

My experience defies all the stones one has about buying... - Haybr

My experience defies all the stones one has about buying a car! It was professional, painless and fast. Have worked with me evry step of the way. I will definitely recommend Shannon Auto Sales to everyone. Than you so very much!!

Refreshing experience a Sheehy Ford in Ashland, VA I had - Jay

Refreshing experience a Sheehy Ford in Ashland, VA I had a last minute visit to Sheehy Ford while In the middle of an East Coast road trip, my check engine light came on while approaching Ashland. I looked up the nearest Ford dealer and pulled in without an appointment late in the day. Brad welcomed me and gave me an appointment for first thing the next morning. I over-nighted in a nearby hotel and, as promised, I was first in the door at 7AM and had a diagnosis within 90 minutes. The technician provided video evidence of his findings. Brad wrote up a quote, and 2 hours later I was on my way. Meanwhile, I did my own research on what i needed and how much it should coast - they were right on target. From the greeters in the service bay, to the technician to Brad the "heavy-vehicle service advisor", I - and my vehicle- were treated with great care and understanding. Well done. Thank you

Great customer service with awesome amenities to work - evd927

Great customer service with awesome amenities to work remotely! Recommend using this dealership for your Infiniti needs.

Brakes Changed and False Recommendation - Odziyimpa

I went to Sheehy Nissan to get my oil change on 5 Apr 16 for my 2007 Nissan Armada and also to get a multi-point check only to be told that my rear brakes were worn out power steering hose is leaking, and my brake fluid was dirty. I declined both services and also had a mechanic at work also take a look at it. I went to the service center with my high performance brakes and slotted rotors only to walk out with the worn out brakes that was recommended for me. I showed a picture of the brakes that were on my vehicle to the service manager and informed him that the brakes were switched because mine had a red outer and you could see through it. Ron, the manager informed me that they would not have had enough time to switch my brakes. He also mentioned that I had an aftermarket key that for my wheels that did they, a Nissan dealership did not have access to. I was provided a number to call Nissan North America, where they took the case performed no follow up on the case. Upon second check by the mechanic I mentioned above, the brake fluid was full and clean; there were no leaks on the power steering hose as recommend and the brakes that I had on there Has been switched by the dealership. I take my vehicle to the dealership to do routine maintenance only to come out with problems that were not previously there. This is the second time I have issues with this service center and giving them the befit of doubt for a second time was my own doing. On the first occasion, I took the same vehicle to get rear hatch lock fixed, but when i took it home nothing hda been fixed. Whomever attempted to fix the hatch stepped all over my seats and did not even bother to clean it up. To top it off, when I returned it to get t looked at, the service manager attempted to charge me again for a job that was less than a week old. My car had to stay at the dealership for two days before I could get it. The promise of a car detail never materialized. I have never writtem a recommendation on a service, but in this case it is warranted and required. When you take your vehicle there, make sure you ask to see what part they are recommending and as the vehicle is already disassembled waiting for your permission, ask to see what they are talking about. Better yet take a picture or ask them to take the picture if you are not allowed in the on the service ground.. I may be one customer they have lost, but hope you read and protect your vehicle. this is my second Nissan vehicle and I have dealt with several dealerships across the country, but this is by far the worse service center I have dealt with.

I have purchase 4 new vehicles from Sheehy Subaru in - larry

I have purchase 4 new vehicles from Sheehy Subaru in Fredericksburg VA. I received great deals on all 4 new Subarus and the service department has been excellent.