1,346 Virginia Rivian/1000 Service Centers

I just needed a Virginia Safety Inspection of my Sprinter - radarnav

I just needed a Virginia Safety Inspection of my Sprinter Motorhome and managed to get one that day. Service recommended a wheel alignment and I added it to my service ticket and it was done the same day. This dealership has an excellent service staff and a clean facility. I would only recommend that their service discount promotions were automatically applied to our billing statements. I didn't expect to have a wheel alignment service done and did not have a way to apply the savings applied to my ticket before picking up the vehicle. Being retired, opportunities to save some money is an important expectation. I forwarded my request to apply the discount, but I guess it wasn't possible or too late. Overall, I would recommend them.

Antonio did a awesome job servicing my Kar. - nettaboo2323

Antonio did a awesome job servicing my Kar. He wuz very professional, well manner, n made sure I wuz ok will my service!

Fast and friendly service. - Naenae

Fast and friendly service. I have purchased three cars from this dealership and always pleased.

Always friendly and curious and willing to answer any and - Btac47

Always friendly and curious and willing to answer any and all questions that I may have.

Flow Toyota is fortunate to have Leslee Parsons on their - patsylee27

Flow Toyota is fortunate to have Leslee Parsons on their staff. Not only gave we purchased a vehicle from her, we drive 75 miles from Fredericksburg to have our car serviced at your dealership. This past week Leslee was able to coordinate body repairs and painting of our 2022 Highlander with two different Flow Vendors. Because of her it was seamless and the work amazing. She also went above and beyond to arrange a loaner car.. she did in 24 hours what could have resulted in multiple visits. Thank you Leslee and Flow Toyota!

Very great service and timing. - Habibamouzg

Very great service and timing. It was excellent. I wish every dealer like that. I recommend it for everyone. If I’m looking for a second car, I gonna come back to them.

So far it seems like your service department has finally - Mel

So far it seems like your service department has finally fixed my multiple transmissions problems. After coming from a different Buick dealership, Pedro was very professional & helpful during the months long process.

Great service! - mcusick1

Great service! Preston Hall did a great job with our 2017 Escape and 2019 Subaru! Preston goes above and beyond what was expected, thank you Preston!

The service advisor Jorge was very helpful, knowledgeable - CR27

The service advisor Jorge was very helpful, knowledgeable and friendly. Great customer service! Thank you.

I went in for service on my Chevy Blazer, previously - A dupe once

I went in for service on my Chevy Blazer, previously having had good experience with their service department. I was sorely disappointed with their overblown estimates for work I have since found was not required. The work they did do was extremely sloppy and transmission fluid after a flush has been found all over the underbelly of my car. Dripping on my garage floor for the last few weeks putting my dogs at risk is the worst thing I can say about them though. I would never recommend them!

Simply put this is THE best dealership and mechanics in - JAG

Simply put this is THE best dealership and mechanics in Virginia. I only go there for purchasing vehicles and getting work done. Five stars and if there were more stars I’d give them. Will is the best. He fully explains everything first, shows you the things you don’t understand, and through him my understanding g of the issues made perfect sense. He goes above and beyond and his customer service is not seen enough these days. Will is the reason I fully trust my purchases and work done here. Hands down the most knowledgeable and professional person I have met.

One of the most unprofessional people I have ever came - Midodaud

One of the most unprofessional people I have ever came across absolutely needs to re train every employee they got

My wife had a problem with her new RAV4 leaking oil after - rbkennedy1950

My wife had a problem with her new RAV4 leaking oil after another dealer changed the oil. We live in NC but she works in VA so I called Sheehy to have them take a look at the problem. They got her in that evening after work and replaced a improperly installed oil filter for he free of charge. Their customer service was outstanding. I'm thrilled that there is a Toyota dealer near where she works that I can trust when she is away from home.

Rico assisted me with a few minor maintenance items on my - alizbeth45

Rico assisted me with a few minor maintenance items on my jetta. The cost was reasonable, the fix was quick, but the personal touch was exceptional. From the greeting to the finish (I waited for the vehicle), Rico was pleasant, personable, and efficient. I highly recommend!

Outstanding service department! - JimD603

Outstanding service department! Ms Pam Willis and her service techs always do a superb job on my vehicles. They listen to my concerns and they note items I need to be aware of while they perform preventive maintenance on my vehicles. They know that I rely on my vehicles - I've been a customer here for 22 years. I drive 90 miles one way to get to this location and pass by at least 4 other VW dealers as I drive the distance. Ms Pam Willis and her techs have earned my loyalty by earning my trust. I've purchased 3 VWs here over 22 years and I'll keep buying my VWs here.

The work provided was done well and addressed my - ghstarks

The work provided was done well and addressed my automotive problems! Customer service was also provided well and much appreciated!

Very quick and convenient. - jsweetland

Very quick and convenient. Great place to get service! Fantastic people! I love bringing my cars here!

Horrible service department I detailed extensively in my - VH

Horrible service department I detailed extensively in my google review. Never would have bought a Hyundai knowing I had to deal with this place

I had the BEST experience with Josh Ruiz in the Service - KQ

I had the BEST experience with Josh Ruiz in the Service Department. From my initial phone call to check if a loaner vehicle would be available, working through the maintenance codes / services needed, determining options to replace tires, going the extra mile to reserve the parts for a recall item, applying a service discount, to picking up my (freshly washed) car, Josh was knowledgeable, helpful, and friendly. I called my spouse to confirm something from prior maintenance, and Josh was considerate in talking to both of us. When I picked up my car, he remembered that I had mentioned an upcoming road trip, which confirmed to me that he viewed me as an individual, not just the next job in line. I expected getting car service was going to be a painful experience, but Josh really made it pleasant. The next time I need service, I will be sure to ask for Josh Ruiz by name.

Hector Amaya is the mannn. Very professional always kind... - a.bradashaw

Hector Amaya is the mannn. Very professional always kind and sweet. He takes his time to explain things to me when dealing with my vehicle. I always look for him when I’m there.

We purchased a van from them and we had a problem with - the3hosts

We purchased a van from them and we had a problem with door not locking. It was determined that issue was covered by warrantee but parts were not available from factory. They blamed it on COVID-19 delay from parts suppliers. The same dealer parts were available from other retailers. Repeated calls to dealer on when van would have hang up occur, Finally went back to dealer and was told issue with hang ups was KNOWN issue with phone system. They had no idea when parts would available and evidently temporary vehicle was not available under warentee. Would never do business with dealership again.

Polite & prompt service! - rv

Polite & prompt service! Service Advisor Maggie and team made my trip to Priority Toyota in Hampton today a great experience. Full 10K servicing And a state inspection in Less than an hour. I sure plan to go back to them for future work.

I will not buy a car or truck from another dealer. - Raymond013

I will not buy a car or truck from another dealer. Priority is First Class!!! From sale, financing to service our experience was and always is great. I'd be remiss if I didn't specifically mention Robert Morales. He u Is my service advisor and always friendly, professional and upbeat even during the busiest times. KEEP UP THE GOOD WORK PRIORITY!

Tucson number 2 - Norfolk 69

We traded in our 2016 Tucson in for a new 2019 Tucson. We only just had our 25,000 service done, but then we went to the sales office and we just were excited about the new updates on the Tucson. We got a great trade-in, got a brand new car and we lowered our payments. Now as far as service our sales person Andrea Allen worked with her sales manager James Young, and between the two of them they gave us the exact car as our 2016 unlimited Tucson. We did get a different color which I let my wife choose from the 3 or 4 choices . So now we love our new 2019 Tucson. We have purchased a number of Hyundai's since 2006. The two dealerships are slightly different, however, Priority with it products for life is something you can't beat. Again a big shout out to Andrea Allen, James Young and we don't want to forget Hunter, who helped with the financing. Great Job Priority Hyundai.

MR. JASON RICHARDSON – SERVICE ADVISOR HALL OF FAMERMr.... - golfcap

MR. JASON RICHARDSON – SERVICE ADVISOR HALL OF FAMER Mr. Jason Richardson is always ethical, knowledgeable, helpful, trusted, and full blown honest in every encounter. He is always willing to discuss all options to car owners regarding repair questions and inquiries. Mr. Richardson fully explains the recommended service brought forward from the service bay technician and is always great at prioritizing the most urgent automobile need. Mr. Richardson always wants what is best for the customer and for the safe operation of the vehicle. Fairfax Hyundai and corporate Hyundai Motors of America need to elevate Mr. Richardson to the managerial level to train fellow service advisors, locally and nationwide, in the importance, accuracy, and ethical standards in such company hierarchal positions and in the quality control of effective functioning of the vital safety aspect of protecting the consumer from any safety or monetary harm. May all service advisors at Hyundai and elsewhere strive to meet the performance excellence that Mr. Richardson willingly exudes everyday to all of his clients. Mr. Richardson is indeed an absolute Hall of Famer!