1,348 Virginia SRT Service Centers

Friendly and courteous check in, efficient and through - J&J

Friendly and courteous check in, efficient and through with appropriate questions regarding reason for visit, even though may be known by computer info. Always clean drive in area, out of the weather, usually. Complementary 27 multi point vehicle health inspection and car wash are also offered. Waiting area is comfortable and has coffee and additional snacks with some reading materials for those like myself who generally wait for my vehicle to be serviced.

The personnel in the service department are always so - Pltoppings

The personnel in the service department are always so helpful and do their very best to work with my schedule. Kevin in the service department was especially helpful with my last couple of visits to have my truck serviced.

Service writer did an outstanding Job, also oil change - mrbaz

Service writer did an outstanding Job, also oil change Tect. did outstanding job paying attention to detail, :)

I have been happy with Ken Orr in service he's very - Judyjen59

I have been happy with Ken Orr in service he's very courteous and helpful. Ken has always went above and beyond to take care of me and my car. I love him as a service advisor.

Josh does a great job of taking care of all our vehicles. - dt

Josh does a great job of taking care of all our vehicles. We have 3 Jeep vehicles that he handles for us and he does an outstanding job of overseeing their service needs, keeping us advised of any issues and making recommendations for any service issues that may need attention. I highly recommend Josh and the Safford Jeep service department.

Great people to work with! - Telstartek25

Great people to work with! Thank you to all the service staff! Have a great day.

Had my vehicle in recently for state inspection and Ryan - chitovf

Had my vehicle in recently for state inspection and Ryan was great, very thorough and honest. Keep up the excellent service.

Service advisor was very professional and provided - josephnjr73

Service advisor was very professional and provided feedback. Very knowledgeable of services provided and informative.

Never take my Jeep to another service department. - micalemik

Never take my Jeep to another service department. The team serviced my 2013 Jeep for 10 years and now I have a 2024 . Feeling very comfortable with the same team

Lindsay Chevrolet Woodbridge – Fraudulent Warranty - AI

Lindsay Chevrolet Woodbridge – Fraudulent Warranty Practices, Poor Service, and Dishonored Commitment I strongly warn anyone considering this dealership. I am explaining my personal experience so that it will help other people. I purchased an extended warranty for my 2020 Chevy Suburban and was told the deductible was $100, but the paperwork stated $500, a clear misrepresentation. The transmission failed twice while under warranty, and I reported the problems multiple times before it expired, including documented texts and service visits, but their mechanics repeatedly claimed “no problem found,” ignoring clear evidence of a fluid leak from another shop. Only after the warranty expired did they admit the transmission was defective and refused to cover the repair. This is not just negligence, it appears to be deliberate delay and cheating customers to avoid honoring warranties, a pattern I also experienced with Lindsay Chevy in 2018. After I posted a bad review, I was called by the General Manager along with the service director on the phone. The General Manager’s behavior was very unprofessional and he screamed at me. On the call they acknowledged that my car had a valve body of the transmission problem and they made a commitment with me that they would repair it at no cost with a short term warranty with the condition that I remove all of my bad reviews. After I removed my reviews about Lindsay’s negligence, I dropped my car off twice and they are now claiming there is no problem in the transmission. As per their habitual cheating practice, they are now denying any issue. I am preparing to file a lawsuit against Lindsay Chevy and GM for their fraudulent and deceptive practices. Customers should be extremely cautious, this dealership cannot be trusted to provide honest service or competent repairs or keep their word.

I was able to get an appointment for my oil change the - kambeach22

I was able to get an appointment for my oil change the very next day. Great service!

They are attentive to the customer. - Ross

They are attentive to the customer. Although there is about a 10 day backlog, they are prompt once your vehicle gets into the shop. I assume that an "evaluation charge" of about $200 just to look at you vehicle has become the industry standard, I strongly believe thst cost should be waived if the work suggested is indeed performed by the ship.

Dealership got my car in for service and got it out - xr250x

Dealership got my car in for service and got it out quickly, highly recommend going to sheehy ford warrenton

Sheehy has constantly impressed me with their impeccable - Chase Phillips

Sheehy has constantly impressed me with their impeccable efforts during my many vists from the staff first and foremost they are always welcoming and are very willing to help with the any of my car needs while also giving that local family business feel even if they run larger scale operation the building always is give spacious and open feel that I appreciate

Its a "Great" place to do all your auto needs. - Wanda

Its a "Great" place to do all your auto needs. Fantastic place to purchase your vehicle.

efficient and affordable . - mekonnen.aterew7

efficient and affordable .excellemt service. The associate is professional and friemdly. He updates about the progress of the repair.

Great service by Safford. - Eric

Great service by Safford. My third free one for my 2023 Santa Fe. I waited in their comfortable lounge and it took less than 90 minutes. Much better than going home and coming back later. I fa failed to get the representative’s name (sorry), but I waited no more than 3 minutes to be seen and he kept me informed of the progress. Nice job and my clean car was even clearer when I left. Thank you Safford.

This is the first time I used sheehy. - Lou

This is the first time I used sheehy. Ford with my escape. They git the job done right. Th a nks fir the service. Lou

I took my car in to this dealership for the first time - buresh

I took my car in to this dealership for the first time for some maintenance work. I found the people involved (Sean McElroy and Jeff Shade) very professional and accommodating. I was totally satisfied with the whole experience.

Routine oil change and delivery and pickup all without a - dwndc

Routine oil change and delivery and pickup all without a hitch thank u very much

Service manager very pleasant, check in was quick and - Lakeanna5300

Service manager very pleasant, check in was quick and easy. Service was completed quickly. A nice experience.

Went in for an oil change and the customer service lady - Don't Worry

Went in for an oil change and the customer service lady tried to force me into tires that weren't made for my vehicle. They inspected my 2022 Explorer two months prior (5K miles difference) and now, she suggested I get a specific set of 4 tires. I looked at them and price matched Costco tires. Further research proved her suggested tires weren't made for my vehicle. Incompetent snake in the grass. She said if they were mounted I was stuck with them. The gentleman overhearing all of this jumped in to rectify the situation. I left 2 hours after my appointment time. I advise you skip the headache until she is fired.

Reshot, my Service rep checked in with me several times - Sobohokie

Reshot, my Service rep checked in with me several times while I waited. Explained everything well. Overall good experience.

To Subaru Corporate Customer Relations, I am writing to - Shulda Bouta RAV4

To Subaru Corporate Customer Relations, I am writing to formally report a serious breach of safety protocol and customer ethics by one of your dealerships, following my recent service experience with my 2024 Subaru Forester Touring. As a former fighter jet technician, I am trained to detect mechanical oversights that pose safety risks. During a routine tire rotation RK SUBARU dealership failed to adjust tire pressures to match the Forester Touring’s manufacturer specifications, where the front PSI is higher than the rear. This oversight violates standard safety practices across the automotive industry, including Subaru’s own guidelines. Driving off the lot with improperly balanced tire pressure is not just negligent, it’s dangerous. After submitting feedback via Subaru Corporate’s anonymous survey, I received an unsolicited voicemail from a dealership employee stating, “Sorry I missed your call, maybe we can talk on Monday.” I had not contacted the dealership. This was a clear attempt to identify the source of the anonymous complaint, an act that I consider customer harassment. Furthermore, the dealership continues to conduct in-house service surveys that require customer signatures, despite Subaru’s policy prohibiting such practices. These surveys are presented before the customer has had a chance to verify the quality of service, effectively coercing premature approval and shielding the dealership from accountability. This pattern of behavior, technical negligence, retaliatory tactics, and disregard for corporate policy, undermines Subaru’s reputation for safety and integrity. I am requesting the following actions: 1. A formal investigation into the dealership’s service practices and survey procedures. 2. Assurance that retaliatory behavior toward customers who submit feedback will not be tolerated. 3. Confirmation that tire pressure protocols are being reinforced across service departments. I expect a prompt and thorough email response. They won't don't do nothing. Subaru is all out of love. RAV4 would annihilate them if Toyota would just have the side view mirrors adjust with the memory seats, instead of just the seats. Oh and 2 hours for scheduled "express oil change/tire rotation!

Saturdays service was good Gwendolyn kept me informed and - dy

Saturdays service was good Gwendolyn kept me informed and updated me on the status of my truck

Service department communication and mechanical work - crackerjack

Service department communication and mechanical work excellent from initial phone call through final pickup of my GTI.

Fast and friendly service. - Naenae

Fast and friendly service. I have purchased three cars from this dealership and always pleased.

Today I visited Pohanka Lexus for both annual inspection - Sultan of Lansdowne

Today I visited Pohanka Lexus for both annual inspection and to add new front brakes. My wonderful and extremely active service rep Hetty Stoner greeted me in her usual euphoric smile and proactive professional demeanor. Again I had my worked upon by the excellent Camaou my African brother0-in-arms. Such a wonderful and outstanding mechanic. My 2014 ES 350 with 71,000 miles never looked better and drives even better. I always visit with Miss Tricia head of all Service and with General Manager Gary Whipkey. Pohanka is the diamond imperial of all dealerships and I love the vip treatment even though I am a normal customer who appreciates the quality professional product given to me each and every time since April 2014. Hetty, Camaou, Tricia, Gary and the exceptional expertise at this dealership is cause to keep my loyalty in tact and to never look elsewhere. Rob Rothstein Lansdowne, Virginia 20176

DARCARS – Fairfax Honda: This is an unsolicited review. - Rich A

DARCARS – Fairfax Honda: This is an unsolicited review. The Dealership and Senior Consultant (Keith Derrickson) are absolutely OUTSTANDING! Keith always gets it right the first time! By far, he is the best Service Advisor at Honda we’ve worked with over the years. Some words that come to mind are: Professional, Customer Oriented, Knowledgeable, easy to work with, and much more. Thanks for having the caliber of folks like Keith on your staff!

Went in for a state inspection and emissions check. - Matthew Loveless

Went in for a state inspection and emissions check. Quick and easy, no complaints from me.