1,340 Virginia SRT Service Centers

Welcoming, informative staff. - megan7582

Welcoming, informative staff. They fixed my car, it works much better. They helped me to understand what the problem was and what they did to fix it. The man who helped me was very patient with me as I was learning information I knew nothing about. I was very appreciative of him for that!

Dominique Harper is amazing ! - Tjohnson208

Dominique Harper is amazing ! Always attentive and greets me as soon as I pull in for service.

RVer with a cooling system issue - tony alaimo

I had a cooling system problem and Mike and his crew found the problem, showed it to me. He gave me a fair estimate explaining every detail. Within two hours we were back on the road. All without an appointment. This situation would have been easy for someone to take advantage of us. Thankfully Mike and his crew are honest. We are very thankful and would highly. recommend them

21 August I was having a problem with my car stalling - Outoftowner

21 August I was having a problem with my car stalling out. As an out of towner, I thought it best to find a Chevy dealer. Battlefield was the nearest. I was pleasantly greeted by Ashleigh (service advisor). Because I didn't have an appt, Ashleigh explained that it might be a quite a few hours before a tech would be available to diagnose the problem but she would do what she could to get me on my way. Less than 2 hours later the problem was found and an adjustment was made. Over 300 miles later and my car is running perfect. My wife and I were very appreciative of the effort she made to get our car serviced. Ashleigh is a credit to the the dealership AND the service dept.

The service department is definitely customer first - Michael

The service department is definitely customer first focused. Our Ford vehicles have certainly had their share of complications. However, the team at Battlefield Ford does everything within the means to make the customer first. If I were to nitpick, I'd share better follow-up contact (email or phone) would be more helpful. We're actually considering getting a new vehicle at this dealership soon (if the numbers work out).

Emily is such a professional and personable young lady!... - Amundy67

Emily is such a professional and personable young lady! She was very thorough with the financial process during the purchase of my new vehicle. I was very impressed.