1,344 Virginia SRT Service Centers

This business is the best to have niceness and - budwag01

This business is the best to have niceness and wonderful work on my vehicle. Wonderful workers at this subura business.

Jeff was extremely helpful and addressed all the needs - Anna Morgan

Jeff was extremely helpful and addressed all the needs for my 2021 Honda Passport-very satisfied. Thanks, Anna Morgan

The staff was very helpful and courteous. - b66h67

The staff was very helpful and courteous. Took time to explain what needed to be done.

I really like their service department. - lutherstinnett

I really like their service department. They get you in and out quickly. Armando is great to work with. They have free coffee and a very nice waiting room.

Mr. Charles Murrell Jr. went above and beyond the extra - rubygilmore60

Mr. Charles Murrell Jr. went above and beyond the extra mile to ensure that accurate vehicle diagnostics were conducted on my 2019 Acura ILX and performed the necessary service. This calls for the highest praise. He demonstrated unique virtues such as compassion; kindness; patience; and he treated me with respect and dignity; attributes that are scarce these days. I am a satisfied customer. Many thanks for having him as part of your team.

Knowledgeable and courteous. - suku_hama

Knowledgeable and courteous. First Class customer service! I would not consider taking my vehicle to any other service department. Thanks for all you do!

A Thank You to Mr. - jose

A Thank You to Mr. David "Ski" Fajerski who serviced my Lexus vehicle with professionalism.

Mallory Bishop great service Representative very friendly - maxwellwalterrolle

Mallory Bishop great service Representative very friendly she made me feel welcome Thanks Mallory you are doing a great Job

I had a great and excellent service from Mr. - Jez

I had a great and excellent service from Mr. Roger Hodges in my first visit. I have little knowledge about cars and so he made sure i understood well on what he needs to do in my car by explaining it thoroughly. I probably go back in there.

Jordan Johnson went above and beyond to take care of my - Jamal.henderson1

Jordan Johnson went above and beyond to take care of my needs. He was attentive and professional throughout our interaction, explaining everything related to my service appointment.

Give Hugh McGuire a BONUS! - MAJUSMCRET

Give Hugh McGuire a BONUS!!!!!!!!!!!!!!!! OK, GIVE HIM TWO (2) BONUSES!!!!!!!!! GIVE HIM THREE BONUSES!!!!!!!!!!!!!!!

Easy to make an appointment. - Ebumiii

Easy to make an appointment. Quick check-in. Staff was pleasant and competent. In addition to service advisor keeping me informed, the dealership has an excellent and superb set of tools keeping me informed online onservice progress every step of the way.

Went in for a oil change and spoke with Andrew he was - CFoster13

Went in for a oil change and spoke with Andrew he was very informative by letting me know what was going on found out there was a recall I had forgotten about they fixed the recall while I was there

Jeanette and the staff at Sheehy Honda have been doing a - Jackwal21

Jeanette and the staff at Sheehy Honda have been doing a excellent job setting up and doing the maintenance on my Honda. They are always polite and professional.

They do quality work in a timely manner their price is no - joelmarilynw

They do quality work in a timely manner their price is no higher then a local repair shop and use OEM parts

My sincerest thanks and appreciation to Logan and the - Ryanjs430

My sincerest thanks and appreciation to Logan and the service department for accommodating an emergency repair. My family and I were on our way back to NJ and towing our camper when the vacuum assist for the brakes failed on our Sierra. By the grace of God we safely made it to their dealership and Logan got the truck diagnosed and repaired within a few hours while my family and I waited in our camper at the back of their lot. Thank you again for all your help and assistance!

James Tipton was very helpful in providing me with very - Mauxiramirez10

James Tipton was very helpful in providing me with very good service for my Honda. I highly recommend Honda Joyce Manassas for your car service.

Service oriented, easy to get along with and understands - adriennewebster01

Service oriented, easy to get along with and understands my issues. I come here to relax.

Great service and fast. - jessicaakers15

Great service and fast. Was kept informed as to what was going on with my car

Thank you, Shelor Motor Mile for always the best - erikalharrison58

Thank you, Shelor Motor Mile for always the best welcoming and taking care of my vehicle and checking to make sure if I need anything in the building is very very clean. I do a lot of dealings with Shelor Motor Mile and I always have the best experience. Thank you.

Professional and attentive team that genuinely cares for - Ebhome

Professional and attentive team that genuinely cares for their clients. A pleasure to do business with them.

Mr. Clifton Singleton is very respectful and has a wealth - Reesie

Mr. Clifton Singleton is very respectful and has a wealth a knowledge. EXCEPTIONAL customer service!

Quick clear information. - segphoenix

Quick clear information. provided video in email of repair needed. friendly staff. fair price for work

Great customer service Chai P. - steven ngo

Great customer service Chai P. and Rico Salguero are great. Would recommend service to anyone.

I brought a vehicle in due to a factory recall. - pciabishop

I brought a vehicle in due to a factory recall. Service was quick and the communication was good.

Your staff is professional and friendly. - Ladifl04

Your staff is professional and friendly. My intake tech (can't remember his name) asked meaningful questions and he listened with interest and eye contact. Over all excellent service in all departments

My 2024 Corvette Eray is regularly maintained by Koons. - Satisfied

My 2024 Corvette Eray is regularly maintained by Koons. The service department is exceptional especially my service advisor, Carlos. He contacts me on a regular basis to inform me the status on my car which is most appreciated. Overall the service department is excellent and efficient. My car is never there anymore than it needs to be. Koons is my Chevy dealership of choice in the NOVA area.

I purchased a Certified Used 2016 Ram 1500 pickup from - rtomhave

I purchased a Certified Used 2016 Ram 1500 pickup from Marlow Motor Company on March 16, 2024. The vehicle was purchased at 80,000 miles. Since that time I have had two service appointments at Marlow Motors with oil changes, tire rotations, and inspections. I have had the battery replaced, replaced the serpentine belt, replaced the CPCH and valve-purge control, and spent $970.50 in parts and labor along the way. Then, on March 3, 2025, after just over 10,000 driving miles in the first year, I was due for inspection. I confidently returned to Marlowe for the inspection thinking that since the purchase of a Certified Used Vehicle, regularity of service and inspections, and just over 10,000 miles of usage in the first year, I would pay my $20 for a successful inspection and be on my way. Some time later while in the waiting room, I received a text telling me that my vehicle had failed inspection and that there were 5 items that "required immediate attention" to the tune of $1683.58. Fourth on the list of these items was "Replace Rear Brake Pads and Resurface Rotos." A service representative soon joined me in the waiting room to further explain that it was the brakes that had failed inspection. The first three items on the "requires immediate attention" list included brake fluid exchange service and four-wheel alignment, and differential service. The fifth item was "replacing cabin air filter" which I was pretty sure did not "require immediate attention" in relation to a state inspection. I asked the service representative what it meant to purchase a Certified Used Vehicle and he mumbled that everything is in working order and safe. When I queried how the brakes of a Certified Used Vehicle could be deemed unsafe with only 10,000 miles of usage, I was told that the inspector did not look at my purchase and service history. I told him that I had lost trust and confidence in Marlowe Motors as my service shop and how disappointed I was in that I was planning to continue my service with them for the vehicle, but now simply wanted my vehicle returned. They had lost me as a customer. For the cost of $22.87 and a failed inspection sticker in my windshield, I went to another local state inspector, paid my $20 and passed inspection. Lesson learned.

Ashley was accommodating, knowledgeable and friendly. - hilisaal

Ashley was accommodating, knowledgeable and friendly. Service was thorough and quick. I highly recommend this service department.

We brought our Edge in the night before for service the - hlwatson48

We brought our Edge in the night before for service the next day. At close to 2 PM the next day I text the service advisor for a readiness. 74 minutes! later I received a response. Moments later a different service advisor call to say, it would be near 5 PM before the vehicle would be ready. We dropped the vehicle off the night before to prevent getting caught in 5 PM traffic. Beyond the mid-70s year old and raining, we senior citizens make plans not to get caught like this. As far as the actual service work. It is too early to comment. Don’t misconstrue, we have 2 vehicles from Shelor and their service department is the only ones to have serviced our vehicles.