1,348 Virginia Tesla/1000 Service Centers

I can’t say enough good about their service department, - lindakmoore

I can’t say enough good about their service department, they explain everything to me at length, they keep schedules and update me constantly! The work is done right too

2015 QX70S [118K miles] - High Quality Service! - rcatm

2015 QX70S [118K miles] - High Quality Service!! Roberto Carlos Sanchez, Service Advisor, was very professional and provided all information needed in servicing our QX70. A video from the Technician was provided, while I was waiting, to show the underside of my vehicle, and overall Multi-Point Inspection...OUTSTANDING! Roberto made sure I was notified of any and all items that may need servicing, and kept me informed on the status of my vehicle. Roberto deserves to be recognized for his professionalism and dedication to customers. Highly recommend Sheehy Infiniti, and Roberto Carlos Sanchez!

Employees are knowledgeable and friendly. - Terry

Employees are knowledgeable and friendly..waiting area is clean and coffee and snacks are provided.

They are so friendly and are very attentive to their - kimsmith337

They are so friendly and are very attentive to their customers. They remember who you are.

I would like to recognize Javon McGiver, the Service - Bob O

I would like to recognize Javon McGiver, the Service Advisor at Hall Honda, for his exceptional service. He was able to assist my son with a warranty recall on his Honda Odyssey Van. I would definitely recommend Hall Honda and Jovon for anyone wanting a five-star service experience.

Friendly and courteous check in, efficient and through - J&J

Friendly and courteous check in, efficient and through with appropriate questions regarding reason for visit, even though may be known by computer info. Always clean drive in area, out of the weather, usually. Complementary 27 multi point vehicle health inspection and car wash are also offered. Waiting area is comfortable and has coffee and additional snacks with some reading materials for those like myself who generally wait for my vehicle to be serviced.

It’s always a great experience! - Carlette Whitten

It’s always a great experience! Thank you all for taking care of Chevy Sonic❤️

I have been happy with Ken Orr in service he's very - Judyjen59

I have been happy with Ken Orr in service he's very courteous and helpful. Ken has always went above and beyond to take care of me and my car. I love him as a service advisor.

Great people to work with! - Telstartek25

Great people to work with! Thank you to all the service staff! Have a great day.

Had my vehicle in recently for state inspection and Ryan - chitovf

Had my vehicle in recently for state inspection and Ryan was great, very thorough and honest. Keep up the excellent service.

Service review: Delanta Alves is great! - Pamela

Service review: Delanta Alves is great! He communicates repairs clearly. Even when he’s busy, he makes you and your car feel like a priority. Highly recommend!

Top notch dealership, professional customer service! - acuralover53

Top notch dealership, professional customer service! Glad to have my older vehicle service there! Thanks.

Josh does a great job of taking care of all our vehicles. - dt

Josh does a great job of taking care of all our vehicles. We have 3 Jeep vehicles that he handles for us and he does an outstanding job of overseeing their service needs, keeping us advised of any issues and making recommendations for any service issues that may need attention. I highly recommend Josh and the Safford Jeep service department.

I was able to get an appointment for my oil change the - kambeach22

I was able to get an appointment for my oil change the very next day. Great service!

Sheehy has constantly impressed me with their impeccable - Chase Phillips

Sheehy has constantly impressed me with their impeccable efforts during my many vists from the staff first and foremost they are always welcoming and are very willing to help with the any of my car needs while also giving that local family business feel even if they run larger scale operation the building always is give spacious and open feel that I appreciate

They are attentive to the customer. - Ross

They are attentive to the customer. Although there is about a 10 day backlog, they are prompt once your vehicle gets into the shop. I assume that an "evaluation charge" of about $200 just to look at you vehicle has become the industry standard, I strongly believe thst cost should be waived if the work suggested is indeed performed by the ship.

Dealership got my car in for service and got it out - xr250x

Dealership got my car in for service and got it out quickly, highly recommend going to sheehy ford warrenton

Its a "Great" place to do all your auto needs. - Wanda

Its a "Great" place to do all your auto needs. Fantastic place to purchase your vehicle.

Great service by Safford. - Eric

Great service by Safford. My third free one for my 2023 Santa Fe. I waited in their comfortable lounge and it took less than 90 minutes. Much better than going home and coming back later. I fa failed to get the representative’s name (sorry), but I waited no more than 3 minutes to be seen and he kept me informed of the progress. Nice job and my clean car was even clearer when I left. Thank you Safford.

This is the first time I used sheehy. - Lou

This is the first time I used sheehy. Ford with my escape. They git the job done right. Th a nks fir the service. Lou

Very professional Honda dealership, Staff is very nice to - Cheryl Bethel

Very professional Honda dealership, Staff is very nice to customers and will help in anyway

I took my car in to this dealership for the first time - buresh

I took my car in to this dealership for the first time for some maintenance work. I found the people involved (Sean McElroy and Jeff Shade) very professional and accommodating. I was totally satisfied with the whole experience.

Service manager very pleasant, check in was quick and - Lakeanna5300

Service manager very pleasant, check in was quick and easy. Service was completed quickly. A nice experience.

Everyone there is very friendly and happy to help. - henry.miller

Everyone there is very friendly and happy to help. The service is fantastic. Bill Criswell, the service manager, and his team always take great care of me.

To Subaru Corporate Customer Relations, I am writing to - Shulda Bouta RAV4

To Subaru Corporate Customer Relations, I am writing to formally report a serious breach of safety protocol and customer ethics by one of your dealerships, following my recent service experience with my 2024 Subaru Forester Touring. As a former fighter jet technician, I am trained to detect mechanical oversights that pose safety risks. During a routine tire rotation RK SUBARU dealership failed to adjust tire pressures to match the Forester Touring’s manufacturer specifications, where the front PSI is higher than the rear. This oversight violates standard safety practices across the automotive industry, including Subaru’s own guidelines. Driving off the lot with improperly balanced tire pressure is not just negligent, it’s dangerous. After submitting feedback via Subaru Corporate’s anonymous survey, I received an unsolicited voicemail from a dealership employee stating, “Sorry I missed your call, maybe we can talk on Monday.” I had not contacted the dealership. This was a clear attempt to identify the source of the anonymous complaint, an act that I consider customer harassment. Furthermore, the dealership continues to conduct in-house service surveys that require customer signatures, despite Subaru’s policy prohibiting such practices. These surveys are presented before the customer has had a chance to verify the quality of service, effectively coercing premature approval and shielding the dealership from accountability. This pattern of behavior, technical negligence, retaliatory tactics, and disregard for corporate policy, undermines Subaru’s reputation for safety and integrity. I am requesting the following actions: 1. A formal investigation into the dealership’s service practices and survey procedures. 2. Assurance that retaliatory behavior toward customers who submit feedback will not be tolerated. 3. Confirmation that tire pressure protocols are being reinforced across service departments. I expect a prompt and thorough email response. They won't don't do nothing. Subaru is all out of love. RAV4 would annihilate them if Toyota would just have the side view mirrors adjust with the memory seats, instead of just the seats. Oh and 2 hours for scheduled "express oil change/tire rotation!

The customer service is wonderful. - Conniehall2007

The customer service is wonderful. Bill Talley has been working on my 2015 Ford Edge for years and always done a great job and this means less stress for me. They go the extra mile for the customer. Thank you, Connie Hall

Saturdays service was good Gwendolyn kept me informed and - dy

Saturdays service was good Gwendolyn kept me informed and updated me on the status of my truck

Service department communication and mechanical work - crackerjack

Service department communication and mechanical work excellent from initial phone call through final pickup of my GTI.

Today I visited Pohanka Lexus for both annual inspection - Sultan of Lansdowne

Today I visited Pohanka Lexus for both annual inspection and to add new front brakes. My wonderful and extremely active service rep Hetty Stoner greeted me in her usual euphoric smile and proactive professional demeanor. Again I had my worked upon by the excellent Camaou my African brother0-in-arms. Such a wonderful and outstanding mechanic. My 2014 ES 350 with 71,000 miles never looked better and drives even better. I always visit with Miss Tricia head of all Service and with General Manager Gary Whipkey. Pohanka is the diamond imperial of all dealerships and I love the vip treatment even though I am a normal customer who appreciates the quality professional product given to me each and every time since April 2014. Hetty, Camaou, Tricia, Gary and the exceptional expertise at this dealership is cause to keep my loyalty in tact and to never look elsewhere. Rob Rothstein Lansdowne, Virginia 20176

They’re doing great I really appreciate their support - Dagim

They’re doing great I really appreciate their support service thank a lot for your patience understanding our interest