1,348 Virginia Tesla/1000 Service Centers

I have been a loyal customer with this dealership's - Navy

I have been a loyal customer with this dealership's service department for the last 3 or 4 years. I live about an hour and a half away but would not consider going anywhere else to get my work done. The main reason for that is my rep, Freddy Diaz. He is extremely friendly, professional and knowledgeable. He keeps you informed as the work gets done. Freddy does not try and sell you anything you do not need. WELL DONE!!!!! Keep up the good work.

DARCARS – Fairfax Honda: This is an unsolicited review. - Rich A

DARCARS – Fairfax Honda: This is an unsolicited review. The Dealership and Senior Consultant (Keith Derrickson) are absolutely OUTSTANDING! Keith always gets it right the first time! By far, he is the best Service Advisor at Honda we’ve worked with over the years. Some words that come to mind are: Professional, Customer Oriented, Knowledgeable, easy to work with, and much more. Thanks for having the caliber of folks like Keith on your staff!

Picked up my Ram 3500 after $2400 in service. - Echipmoore

Picked up my Ram 3500 after $2400 in service. Got to my home which is an hour drive and a $18 toll and checked under the hood and my transmission dip stick is missing. Called an hour ago and haven't gotten a call back.

Took my vehicle in at 7 am as a walk in and I stated that - ERIC M

Took my vehicle in at 7 am as a walk in and I stated that I needed it, done by 3:30 pm same day, and they executed on both, my services, which was an oil change and replacing all four brake pads and rotors.

A very Happy out of state roadtrip Traveler that stopped - Celycintron

A very Happy out of state roadtrip Traveler that stopped here that needed an asap oil change 🙃 it was a blessing, to find here such an amazing staff and superb service! They are very organized, the way the service dept is set is wow! They are very friendly, professional, knowledgeable and most importantly they are understanding to the needs, urgency and situations that can happen 🫶 that is priceless!! Also would like to mention , the beautiful collection of photographs on display in their hallway ! It speaks very clearly about the quality of business they been enduring for years ! Superb!! Priceless!! And makes you feel well taken care that is a Magnificent feeling ❤️ Thank you, thank you ! Blessings!

The service advisor Jorge was very helpful, knowledgeable - CR27

The service advisor Jorge was very helpful, knowledgeable and friendly. Great customer service! Thank you.

I went in for service on my Chevy Blazer, previously - A dupe once

I went in for service on my Chevy Blazer, previously having had good experience with their service department. I was sorely disappointed with their overblown estimates for work I have since found was not required. The work they did do was extremely sloppy and transmission fluid after a flush has been found all over the underbelly of my car. Dripping on my garage floor for the last few weeks putting my dogs at risk is the worst thing I can say about them though. I would never recommend them!

Fit me in to figure out why my 72000 Encore was - Encore owner

Fit me in to figure out why my 72000 Encore was hesitating. Sent me video to show the corroded spark plug and replaced it before closing.

My wife had a problem with her new RAV4 leaking oil after - rbkennedy1950

My wife had a problem with her new RAV4 leaking oil after another dealer changed the oil. We live in NC but she works in VA so I called Sheehy to have them take a look at the problem. They got her in that evening after work and replaced a improperly installed oil filter for he free of charge. Their customer service was outstanding. I'm thrilled that there is a Toyota dealer near where she works that I can trust when she is away from home.

the moment we arrived at the site we were treated with - kassutwg

the moment we arrived at the site we were treated with welcoming attitude and friendly commitment the customer service was excellent Thank you so much we really appreciated your service

I had the BEST experience with Josh Ruiz in the Service - KQ

I had the BEST experience with Josh Ruiz in the Service Department. From my initial phone call to check if a loaner vehicle would be available, working through the maintenance codes / services needed, determining options to replace tires, going the extra mile to reserve the parts for a recall item, applying a service discount, to picking up my (freshly washed) car, Josh was knowledgeable, helpful, and friendly. I called my spouse to confirm something from prior maintenance, and Josh was considerate in talking to both of us. When I picked up my car, he remembered that I had mentioned an upcoming road trip, which confirmed to me that he viewed me as an individual, not just the next job in line. I expected getting car service was going to be a painful experience, but Josh really made it pleasant. The next time I need service, I will be sure to ask for Josh Ruiz by name.

About 3 or 4 years ago I had a couple of miserable - Lee N

About 3 or 4 years ago I had a couple of miserable experiences with Ourisman Ford-Lincoln service in Alexandria. I went back with some reluctance yesterday, and was very impressed with the complete turn-around. The work was done properly and quickly, and I was kept informed throughout by Marcus. Very impressed - good job. I am happy to have this as an option for work on my Nautilus.

Polite & prompt service! - rv

Polite & prompt service! Service Advisor Maggie and team made my trip to Priority Toyota in Hampton today a great experience. Full 10K servicing And a state inspection in Less than an hour. I sure plan to go back to them for future work.

I will not buy a car or truck from another dealer. - Raymond013

I will not buy a car or truck from another dealer. Priority is First Class!!! From sale, financing to service our experience was and always is great. I'd be remiss if I didn't specifically mention Robert Morales. He u Is my service advisor and always friendly, professional and upbeat even during the busiest times. KEEP UP THE GOOD WORK PRIORITY!

We purchased a brand-new 2024 Hyundai Palisade from - pete.a.tripp

We purchased a brand-new 2024 Hyundai Palisade from Priority Hyundai. After the sale, they took the vehicle back to prep it for delivery. Unfortunately, when we received it, we noticed several issues: scratched exterior paint, ink stains on the interior, and a chipped windshield. While they did repair the damage and offered complimentary all-weather floor mats, the vehicle was clearly not ready for delivery. We shared our honest feedback in the post-purchase survey, noting that the car did not meet the expected standards. Shortly after, the salesperson called us directly to express strong dissatisfaction with our comments—an uncomfortable and unprofessional response that only reinforced our concerns about the buying experience. Service Experience – A Frustrating Saga In June 2025, our Palisade’s battery died at 39,000 miles—just outside the warranty window. Priority Hyundai couldn’t identify any parasitic drain and charged us for a replacement. Over the next few months, the battery continued to die, leading to three more service visits. Each time, they claimed they couldn’t duplicate the issue and offered no resolution. On our second visit, communication was nearly nonexistent. We had to show up in person, only to find the manager watching YouTube in his office while staff complained about being overworked. By the third visit, we were told service department leadership had changed and communication would improve. It didn’t. We had to escalate to the dealership manager just to get a callback, and after keeping our vehicle for over a week, they still claimed the issue had “gone away.” On the fourth visit, we requested a refund for the battery, citing an obvious parasitic draw. Again, they denied the request, saying they couldn’t duplicate the issue. Communication remained poor throughout. Resolution Came Elsewhere We finally took the vehicle to another Hyundai dealership. Their team stayed in close contact, worked diligently to diagnose the issue, successfully duplicated the battery drain, and fixed it. Bottom Line: Avoid Priority Hyundai From a disappointing sales experience to a frustrating and unresolved service ordeal, Priority Hyundai failed to meet basic standards of professionalism, communication, and customer care. We strongly recommend taking your business elsewhere.

MR. JASON RICHARDSON – SERVICE ADVISOR HALL OF FAMERMr.... - golfcap

MR. JASON RICHARDSON – SERVICE ADVISOR HALL OF FAMER Mr. Jason Richardson is always ethical, knowledgeable, helpful, trusted, and full blown honest in every encounter. He is always willing to discuss all options to car owners regarding repair questions and inquiries. Mr. Richardson fully explains the recommended service brought forward from the service bay technician and is always great at prioritizing the most urgent automobile need. Mr. Richardson always wants what is best for the customer and for the safe operation of the vehicle. Fairfax Hyundai and corporate Hyundai Motors of America need to elevate Mr. Richardson to the managerial level to train fellow service advisors, locally and nationwide, in the importance, accuracy, and ethical standards in such company hierarchal positions and in the quality control of effective functioning of the vital safety aspect of protecting the consumer from any safety or monetary harm. May all service advisors at Hyundai and elsewhere strive to meet the performance excellence that Mr. Richardson willingly exudes everyday to all of his clients. Mr. Richardson is indeed an absolute Hall of Famer!