967 Virginia Used Car Service Centers

Ray Durham in the service department was very helpful and... - Katq

Ray Durham in the service department was very helpful and kept me informed regarding the status of my car. He went above to help me. Thank you.

I have been servicing my Jeeps at the dealership for the... - nuke73

I have been servicing my Jeeps at the dealership for the last few years and have always found the staff to be professional, knowledgeable, cordial and courteous. Highly recommended.

Excellent and exceptional service. Very satisfied with... - Glenn30

Excellent and exceptional service. Very satisfied with all aspects of the service department. Will continue to have my Corvette serviced at this dealership.

CMA’s Colonial Honda staff had great customer service and - Jewel

CMA’s Colonial Honda staff had great customer service and they repaired my car quickly.

Colonial Hyundai and Hyundai in general is one of the... - JAM

Colonial Hyundai and Hyundai in general is one of the worst car companies I’ve ever dealt with. My Hyundai Tucson has been in the service department since March of 2021 to get the engine replaced on it and it STILL hasn’t been fixed! They gave me a downgrade of a rental car to drive and I was made to believe by the service worker (Kimberly) who is over my car that I would have my Tucson fixed in a couple weeks. Since then all I have gotten is nothing but LIES from her and the service department! They recently told me that it could take between the middle of July towards the beginning of August until my car is completed, which is utterly ridiculous! I’ve had 3 case mangers since then trying to work on my behalf and they’ve checked for updates and some how can’t really do anything to get my Tucson fixed any sooner. What’s even more disappointing is that Hyundai will not take full responsibility for their wrong doing! I called to speak to the General Manager (Talal) of sales to discuss other options. I was suppose to meet with him last Saturday but had another obligation to come up and could not make it. I called to let him know and did not receive a call back. So I called again today so I could see when I could meet with him next but he wasn’t there. I left my contact information for him to call me back but I’ve noticed over time they will not call you back so you have to keep calling. As a customer, I’ve been treated like crap and as if my concerns don’t matter! They really could care less! Hyundai is an absolutely awful company!!!

I purchased my Kia Soul+ in 2016 and I had a wonderful - crgardner1023

I purchased my Kia Soul+ in 2016 and I had a wonderful sales team! The sales person was Arkell Harrison and Jennifer Ewing was the finance manager. I have enjoyed the service that I receive from my first service appointment. Even though it's a 45 minute drive from where I live, I have never regretted it. I am grateful to the service manager, the mechanic and the receptionist that processes my paperwork every time I'm there. The entire team set the mode for the overall repair experience! I always leave feeling assured that the inspection or repair was properly taken care of and completed. Thank You

Just a good word for the exceptional service I received - Chris

Just a good word for the exceptional service I received from Todd. He provided clear communiction over several weeks on the status of a parts order and the setting-up of an installation date. Grateful for all he did to provide me with exceptional customer service.

From sales to service, this is the Subaru dealership to... - alemansee

From sales to service, this is the Subaru dealership to go to. I recently purchased tires for one of my Subarus that I bought from here. The price was competitive compared to other local tire specialty shops. These people are professional, polite, and the service was performed quickly.

We had our 2019 Civic into the service department - psinicrope

We had our 2019 Civic into the service department recently for maintenence. We were really pleased with the service we received, the friendliness of the staff, the comfort of the waiting area, and the cleanliness of the facility.

Todd Cadle is always helpful. Everyone at the dealership... - Sandra-damico

Todd Cadle is always helpful. Everyone at the dealership goes out of their way to answer my questions and even to work with me to get my back cargo door to respond to my foot and open. This is an ongoing issue .

I was very pleased with the expedited appointment and the... - grossryan79

I was very pleased with the expedited appointment and the amazing service I received. I worked with David Brown and the tech Chris. I plan on using CMA Ford for all my future service needs.