969 Virginia Used Car Service Centers

1Excellent service- KIA takes care of their customers - Ihave2cats

Bought my new 2012 Soul from Price KIA. Since day one they have given reliable, excellent service. The staff is always friendly and go out of their way for customer satisfaction.

Oil Service - cdmonty70

I had scheduled a 9:00 appointment with service, the car was promptly taken in, I was out of there within an hour. Very friendly service!

Bought my car in for service earlier this week. - Beverly_Hawkins

Bought my car in for service earlier this week. One of the BEST service experiences I’ve ever had. Sarah was my adviser - one of the most pleasant, patient people I’ve had the pleasure of dealing with. She and Nathan (Technician) went above and beyond for me. I don’t know last names, but I hope they know how much I truly appreciate all they did to ensure I was taken care of.

After my vehicle was checked in for service it was... - Bigblock6363

After my vehicle was checked in for service it was immediately taken into the shop to be worked on. After my oil change, tire rotation, and state inspection was completed I was out within the hour. The waiting area was nice and quiet so I was able to get some work done while I waited. I highly recommend taking your vehicle here for service.

I have received vehicle service at 4 other locations, in - milocha08

I have received vehicle service at 4 other locations, in different states, and the Greenbrier Infiniti location is the first location that provides slow service, with minimal communication and no amenities on site. During drop off of my vehicle, there is no clear instructions on what the process is. At my first visit, I was asked to sit in an office with not lights and told to wait for someone to come get my information. At this most recent visit, there was still no one to check me in. I helped myself to sit on the worn couches near an unnecessarily loud TV. It took 30mins for a service counselor to call my name to cover what was to be taken care of during the appointment. At all other locations I've been to, they offer amenities while you wait. Amenities included loaner vehicles, shuttle service to desired location, and food on site. Greenbrier offers only coffee. Which is disappointing since service time for my visits have taken anywhere from 3-6 hours. My most recent visit was over 3 hours from when I drove in, to driving away.