967 Virginia Used Car Service Centers

The work was done good and they was very professional - Thomas Peterson

The work was done good and they was very professional when they done the work

Assistant Service Manager David Martin is a rock star. - PEVERETT

Assistant Service Manager David Martin is a rock star. He cares for customers, knows the business cold, goes the extra 3 miles, treats customers with respect and is a great representative for Ourisman. I've bought 3 Toyotas from the dealership, and more importantly (since profit margins are higher), GLADLY service them at the dealership. But not only that--I now bring a competitor's car for service, because David went out of his way to help. Great job!

Do not believe the lifetime power train warranty scam - rakers57

Do not believe the lifetime power train warranty scam they offer. My salesman was super nice but when I asked what all I had to do to keep the lifetime powertrain warranty I was told to have any scheduled maintenance that pertained to the power train (Oil change, Transmission fluid change, and rear differential fluid change) serviced by Priority which even though its more expensive than other shops, I was more than willing to have this done for the warranty. After a enough miles had passed they stated that Honda recommended brake fluid change, but I had mechanic check fluid condition, and it was not needed, I also purchased tires from a shop that offers free rotation so of course I had that taken care of as well. But upon my last oil change at Priority, I was told I no longer had a power train warranty with them because of tire rotation and brake fluid, neither of which affects the power train. So just be aware of the shady business model and don't simply believe what their employees are telling you because the fine writing says different.

I was impressed by the service. - wfwpar

I was impressed by the service. Got a free state inspection. Advice on necessary service items. Staff was friendly and efficient. Waiting room comfortable. Got extra help in fixing designation on screen.

From making the appointment to checking in to checking - Outback Owner

From making the appointment to checking in to checking out, my appointment went very smoothly. The waiting area was very nice and I enjoyed a cup of freshly ground coffee.

I have been happy with Ken Orr in service he's very - Judyjen59

I have been happy with Ken Orr in service he's very courteous and helpful. Ken has always went above and beyond to take care of me and my car. I love him as a service advisor.

The works complete on time. - nellyac1

The works complete on time. They also checks for other important issues and recommendations are also done

Theresa has always treated me good & took great care of - stefmjensen83

Theresa has always treated me good & took great care of me while my vehicle was in service ..

Went outside the box and the dealership to satisfy my - Visions4windows

Went outside the box and the dealership to satisfy my needs. Completely unexpected. Took care of my situation the same day. Very happy with this dealership and it service department particularly Megan. Looking forward to bringing my vehicle back for servicing in the future.

Great people to work with! - Telstartek25

Great people to work with! Thank you to all the service staff! Have a great day.

Had my vehicle in recently for state inspection and Ryan - chitovf

Had my vehicle in recently for state inspection and Ryan was great, very thorough and honest. Keep up the excellent service.

As always, the service department at Classic Nissan did a - S Johnson

As always, the service department at Classic Nissan did a wonderful job getting my car in and out in a very timely manner, with easy online scheduling and a seamless service appointment. Ben, my service advisor, is always thorough, attentive to my schedule, and does an excellent job helping to make sure my appointment and car are handled with care. In addition, Ben makes sure Tawa, my service tech, is available for my appointment. Tawa services my car well, keeps it clean, and checks for other issues. Thanks to all the service team at Classic Nissan.. well done!

I would like to thank Jerry Royall, Chad Dutrow, Haley - Nanniecox

I would like to thank Jerry Royall, Chad Dutrow, Haley Ford Body Shop, and yours truly DOUG PATTERSON. After talking to each one of you concerning the paint chipping on my 2024 Rav4 front bumper. I was confident that it would be done professionally. DOUG PATTERSON service manager is the BEST. He is helpful, patient and very knowledgeable about his job! Keep up the EXCELLENT work 👏

Service advisor was very professional and provided - josephnjr73

Service advisor was very professional and provided feedback. Very knowledgeable of services provided and informative.

This dealership has worked with me many times and I've - Fred

This dealership has worked with me many times and I've always been able to get the issues at had resolved in a reasonably timed manner. Teeia Young was very helpful and was the main reason my service was so smooth. I would recommend this dealership to anyone in the area.

Great staff and service. - JTV

Great staff and service. Alex, in particular, was very responsive and accommodating. Plan to return again.

Antonio did a awesome job servicing my Kar. - nettaboo2323

Antonio did a awesome job servicing my Kar. He wuz very professional, well manner, n made sure I wuz ok will my service!

Fast and friendly service. - Naenae

Fast and friendly service. I have purchased three cars from this dealership and always pleased.

Wendy is great! - Smith E

Wendy is great! Dealership isn't. I spent over 2k, for brand new tires and other part for my truck. Unfortunately, I left the dealership with a dirty truck especially the tires which I spent the most amount of money for.

Flow Toyota is fortunate to have Leslee Parsons on their - patsylee27

Flow Toyota is fortunate to have Leslee Parsons on their staff. Not only gave we purchased a vehicle from her, we drive 75 miles from Fredericksburg to have our car serviced at your dealership. This past week Leslee was able to coordinate body repairs and painting of our 2022 Highlander with two different Flow Vendors. Because of her it was seamless and the work amazing. She also went above and beyond to arrange a loaner car.. she did in 24 hours what could have resulted in multiple visits. Thank you Leslee and Flow Toyota!

Very great service and timing. - Habibamouzg

Very great service and timing. It was excellent. I wish every dealer like that. I recommend it for everyone. If I’m looking for a second car, I gonna come back to them.

Great service! - mcusick1

Great service! Preston Hall did a great job with our 2017 Escape and 2019 Subaru! Preston goes above and beyond what was expected, thank you Preston!

The last time I had my truck there was like the 5 or 6 - Shawn

The last time I had my truck there was like the 5 or 6 time I have had it there because of the check engine light in the past 6 months. I don’t believe the problem is being fixed. I asked Destiny if y’all could do a State inspection while it was there and she said yes and later said they did it but when I picked up the truck they had not done it.

I went in for service on my Chevy Blazer, previously - A dupe once

I went in for service on my Chevy Blazer, previously having had good experience with their service department. I was sorely disappointed with their overblown estimates for work I have since found was not required. The work they did do was extremely sloppy and transmission fluid after a flush has been found all over the underbelly of my car. Dripping on my garage floor for the last few weeks putting my dogs at risk is the worst thing I can say about them though. I would never recommend them!

Monte Sanford was a tremendous help to me by explaining - adonnal

Monte Sanford was a tremendous help to me by explaining and demonstrating how to unlock the "kiddie lock" feature on the rear passenger doors of my 2018 Toyota Corolla. I was ready to drop the car off for "Early Bird" service and be without my vehicle for several days...he came out and showed me how to solve the problem and I was back on the road in 15 minutes!! That is great teamwork between sales and service! Thank you Monte!!!

One of the most unprofessional people I have ever came - Midodaud

One of the most unprofessional people I have ever came across absolutely needs to re train every employee they got

Evan Ball helps me every time and is the most helpful - Sofia M

Evan Ball helps me every time and is the most helpful person I have interacted with at a dealership. Always helps me in a short amount of time. Thank you!

Rico assisted me with a few minor maintenance items on my - alizbeth45

Rico assisted me with a few minor maintenance items on my jetta. The cost was reasonable, the fix was quick, but the personal touch was exceptional. From the greeting to the finish (I waited for the vehicle), Rico was pleasant, personable, and efficient. I highly recommend!

Outstanding service department! - JimD603

Outstanding service department! Ms Pam Willis and her service techs always do a superb job on my vehicles. They listen to my concerns and they note items I need to be aware of while they perform preventive maintenance on my vehicles. They know that I rely on my vehicles - I've been a customer here for 22 years. I drive 90 miles one way to get to this location and pass by at least 4 other VW dealers as I drive the distance. Ms Pam Willis and her techs have earned my loyalty by earning my trust. I've purchased 3 VWs here over 22 years and I'll keep buying my VWs here.

The work provided was done well and addressed my - ghstarks

The work provided was done well and addressed my automotive problems! Customer service was also provided well and much appreciated!