926 Washington CODA Service Centers

Refused To Order Airbags For Acura Recall - smspire

I received a recall notice for the air bags in my 2003 MDX and called Acura of Bellevue Service Department 13424 NE 20th St, Bellevue, WA 98005. The scheduling rep put me on hold then came back on and told me that Acura of Bellevue didn't have any airbags for my MDX nor did they have any plans to order them. I asked several times during the call for Acura of Bellevue's Service Department to please order the recall parts, (my understanding is that a recall part is no cost to the dealership), and the scheduling rep refused. Acura of Bellevue is a very poor representative of the Acura brand. I called Acura Customer Relations who found a dealership service department 17 miles away who was able to complete the service. This was all very inconvenient.

I have heard and experienced many great things about... - DW2012

I have heard and experienced many great things about Advantage Autoworks and Advantage Nissan and Carl Pech. He is my very own car guy! I would refer him to any friend or colleague. Carl is very personable, caring, and honest. He is my first choice when searching for a vehicle for my family. He will find the best car for your situation.

Staff is always pleasant. - marshac141

Staff is always pleasant. David takes the time to explain what I don't understand for service or billing. I had to drop my car off for an oil change. Many, many cars in line for drop off. I was delighted when David called me a bit later to say my car was ready!!

Always helpful & knowledgeable & I enjoy being able to... - louise3623@nwi.net

Always helpful & knowledgeable & I enjoy being able to deal with a local business!

I have purchased several vehicles from Gamblins and... - qponsavin11

I have purchased several vehicles from Gamblins and always come back to Scott Ledford. I recently was in and had my car serviced (normal 30k check) and Scott came back to check on my service experience and asked how I liked my car. I always receive personal hand written cards in the mail around the holidays and phone calls to follow up on my service. He's always a pleasure to deal with and makes the car purchasing a great experience.