931 Washington SRT Service Centers

Very disappointed - Mazdaguy901

Very seldom write neg comments, but will make an exception in this case. Left our 2016 fifth wheel for warranty repairs for 7 weeks. Very few repairs completed and no communication unless i called. Appointment made 6 months in advace. On scheduled pickup, battery so dead was unable to load. Never a call from service adv or manager. For sure did not exceed our expectations. 6 hr round trip to get there. Would have been a return customer-NOT now.

Transmission - MJ@2015

All service people specialy Maeven , pual & Lindsey the best they trite my car look like they Owen car very friendly excellent costumer service more than 5 stars. Thank you.

Quick, knowledgeable, friendly and always on time and - strawnkeri

Quick, knowledgeable, friendly and always on time and ahead of schedule with my services. I have been going to them for over 10 years and will continue to do so. Highly recommend for purchases and service

Excellent job - Yager

We always can expect great service from C Speck in Sunnyside and appreciate their prompt courteous service that we receive each time. Thank you very much.

Terrible experience, real customer, not a dealer post - Kreynolds

So after buying my Jeep here several years ago, I've brought it back to them several times for repairs. It's a mechanical thing that needs work like any other car, that's not my complaint. None of those experiences have gone real well, but I wouldn't say terrible until now. My complaint is the crappy work these guys do. Recently had them do some body work after some clown rear ended me thinking "I want a factory authorized dealer to do factory quality work." I'm pretty sure that Ray Charles and Michael J. Fox could have teamed up to do a better job. The paint sucked. The parts didn't fit right. It took almost 3 months to get the job done. The car was returned dirty on the inside (grease on the interior from the shop guys and dust everywhere from the body shop). On top of all that they told me "it's not a show car, what did you expect?" It gets worse from there. I turned in my car the insurance company had rented when they told me my car was fixed the first time. After a quick inspection I pointed out a bunch of problems (the back door no longer fit flush to the body, etc. You know, hard to see stuff like that.) They told me it would be a quick fix and they would just give me their loaner car, which turned out to be a complete piece of crap that leaked water and was barely road worthy (flat tire and burned out head light and a seat belt that didn't work). After complaining about that, they said it wasn't their fault the car sucked so much, it was all they had! All in all my car had to go back into the shop 3 times, it took almost three months, the bumper still doesn't fit right, and they damaged the trim around the back window (their reply was "how do we know it wasn't like that before?"), and the attitude about fixing it right was "we don't do that for used cars." They got paid in full and I got to see how they take care of their customers. My advice to you is to go somewhere else for service, sales, parts, anything really. Tell your friends to go somewhere else. Buy somewhere else. Avoid this place like day old discount sushi you found on a warm day in the gutter outside of a waste water treatment plant.

Just wanted to say thank you to Campbell VW for taking - Russ

Just wanted to say thank you to Campbell VW for taking such incredible care of me and my Tiguan when I came in for service yesterday. I drove over 2 hours from Yakima to get my car serviced because the dealerships around me were booked up through August. I am glad that I did. The service member (I think his name was Camden maybe) was polite and very thorough in his communication and knowledge of what I needed for my Tiguan service. He gave me a window of time for completion and offered directions to coffee and restaurants nearby where I could chill and do some work while waiting - along with your waiting areas as well. I appreciated his focus on me as the customer "in front of him" while the phones were ringing and other customers were in line behind me. The stellar customer service I experienced here will justify the drive over from Yakima every single time I need service done on my Tiguan. You have made a new customer out of me - a long time VW owner. And thanks for the El Cubano recommendation. one of the best Cuban sandwiches I've had since living in FL.

Complete lack of caring or concern for customer service - Jessica

I regret purchasing my new fifth wheel from Camping World nearly everyday. These guys could not care less about taking care of customers even under warranty on a new trailer that they themselves sold. My most recent visit for a very simple replacement part turned into weeks of ignored phone calls and finally a refusal to do anything because they stated the part had begun working again. So of course I bring it back home and it still doesn't work.

Serviced my car correctly and efficiently, explaining thi - Ehjohnston

Serviced my car correctly and efficiently, explaining thi hs first. 15 point inspection checklist is excellent and thorough.

Horrible customer service. - ann_tonette

Horrible customer service. Went into parts dept to purchase oil filter. Was told they needed VIN in order to insure correct part for vehicle ????? Refused to sell me the part unless/until I provided VIN. I took my money and my business to Bud Clary in Auburn. It takes weeks and sometimes months to schedule service with Car Pros Hyundai Renton. It is as though they do not want my business. So much easier and less expensive to schedule maintenence and service with independent certified shops/mechanics.