930 Washington SRT Service Centers

They did a good job of negotiating with me for what - Silverthomasv

They did a good job of negotiating with me for what service is needed to be performed and they performed them quickly, and I was pleased when I left

I felt completely at home these guys was great they made - calvindollarbill

I felt completely at home these guys was great they made me felt like I was at a Ferrari dealership simply a great day worth the drive

We have been using Lithia for 20 years and have always - dirhamfour

We have been using Lithia for 20 years and have always had a positive experience. Our service tech was very helpful and friendly.

exceptional service every time, friendly and professional - regular customer

exceptional service every time, friendly and professional staff, high quality service. Also - nice waiting area, great selection of coffee!

Chris was very helpful with repair process. - Kelly

Chris was very helpful with repair process. He was able to guide me through a Volvo genuine care after warranty and that helped extremely with the cost of repair!

Very professional & timely. - vannachao

Very professional & timely. I was greeted & taken care of. I very much appreciate that. An overall great experience.

Daniel Guzman went above & beyond to help, and I wasn't - cjp

Daniel Guzman went above & beyond to help, and I wasn't even there to buy or lease today!

Scheduled for a recall. - Side9714

Scheduled for a recall. Given a 1 hour by the GMC rep who Scheduled it. Sat for 40 mins and went outside for some air. Walked around the building to hear my horn honking. Worker opened the door and I asked if he was just then bringing it in. He stated he just got the ticket! Said it would be another half hour. Sat again for 45 minutes and went back outside to see my car sitting with the keys in it and a bunch of employees just yapping. Walked up and told him the keys were in it and I was leaving! One message texted to me when I arrived and none after! Would not recommend to anyone I know! I have a trusted mechanic and only went for the recall! Something caused by the manufacturer and not me! Should have been bending over backwards for that! Left so mad and told have a nice day!

I dropped in on a Wednesday morning for my first service - Christy.brown57

I dropped in on a Wednesday morning for my first service on my 2024 Nissan Rogue. This Service Dept. is fast, friendly, and right on time! I was in and out, with a freshly washed vehicle, in exactly the amount of time promised! I couldn’t be more satisfied. BTW, this is our 3rd Nissan purchased from this dealer and the service is always top notch!

Always helpful, all departments. - islandvette05

Always helpful, all departments. Recently had small repairs done at body shop, fast and fair. They worked with me to meet my schedule.

Efficient informative and friendly. - kmcdonnell2016

Efficient informative and friendly. When waiting for my car I was made comfortable and offered snacks.

Friendly and answered questions quickly Keep everything - Falcon

Friendly and answered questions quickly Keep everything on time Explained what was going on on vehicle

Purchased my 2020 Toyota Highlander 2 years ago from - vashonianbill

Purchased my 2020 Toyota Highlander 2 years ago from Burien Toyota. Ever since they have always been prompt, understanding, careing, knowledgable and kind! Each and every person there I encounter has a wonderful and friendly attitude! Thank you each and every one of you!

Wow! - mlanra

Wow!!! Super impressed with the service provided by Tammy Fifer & crew! I had repairs needed to my (almost) 20 year old Volvo XC70 wagon and it turned out to be a big challenge to get the needed part. Tammy followed though on everything and kept me informed on the progress, and I even got a good break on the charge for the rental car I was using while waiting for everything to come together. I'm hooked on Country for all my future vehicle service. Kudos for the great work! Mareena L'Anra 1/30/25

James Santoro always takes the best care of me and my - benolson1985

James Santoro always takes the best care of me and my vehicle! Attention to detail is on point!

Daryl from Service was wonderful to work with. - Serey C

Daryl from Service was wonderful to work with. He’s transparent, friendly and professional. Took great care of the issue with my car even with being out of state — would rec. everyone to work with him!

You can’t go wrong with Lee Johnson Nissan, professional - Lu

You can’t go wrong with Lee Johnson Nissan, professional staff in all departments, from sales to service. I had my second routine service done and I was really impressed with Nikki’s service and hospitality. I recommend all my friends to buy their cars at Lee Johnson and service them here.

Yuriy in your service department is the greatest. - debandallen

Yuriy in your service department is the greatest. he cares about his customer's and goes well beyond for them. It was going to be longer than they thought so he offered us a loner so we could do things.

These guys went above and beyond expectations. - Nadinee43

These guys went above and beyond expectations. Was so very impressed with their personal service

Kelsey in the Mercedes repair center was extremely - RSLONGERICH

Kelsey in the Mercedes repair center was extremely helpful and efficient in setting up my maintenance schedule, arranging for me to get a loaner car and then personally going out to my car and "normalizing" one of the car's power window switches after the work was completed.

Jason took good care of me and had my car done early! - Avosetta

Jason took good care of me and had my car done early! I was very grateful, and the car is working great.

Well run, solid operation. - lewisfgordon

Well run, solid operation. Great service in all departments. Easy and pleasant to work with too.

Thank you for your great service! - c.bergman

Thank you for your great service! Thanks also for swapping and sending someone to bring my car to my house during my busy day at work. I really appreciate the entire team!

I got my car there and have always had it serviced there. - cdmiles

I got my car there and have always had it serviced there. Bruce Titus dose a great job and I will always go back.

They took care of my service issue and explained - K9chris

They took care of my service issue and explained everything that they found. I was given information how to prevent my issue in the future. They have earned my business.

I took my car in because it was 2 years since my last - O.B.JAMES

I took my car in because it was 2 years since my last checkup (I had driven only 3000 miles in that interval) and the oil pressure light had just turned on. I sat in the waiting room for 4 1/2 hours while they did an oil change and diagnostics (seemed a long time for that amount of work). The service manager then gave me a list of $5000 worth of additional servicing needed, which included $409 for transmission service (done by them at the previous servicing only 3000 miles previously), $315 for fuel induction service (done 13000 miles previously), and $715 to replace the spark plugs (the car has only 51,000 miles on it). When I turned the car on to leave, the oil pressure light was still on. When I complained, the service manager said checking that would require another appointment for additional diagnostics (even though I told him about the problem when I gave him the car). When I dealt with him, he seemed very inexperienced and he found it difficult to explain why I needed the service items they claimed I needed. I guess I need to find a new place to get my car serviced. And I really would like to find somebody who could figure out why the oil pressure light is on.

It was 5 minutes and it was in and out and very friendly - MELISSAOUTLAND98682

It was 5 minutes and it was in and out and very friendly and awesome customer service

Kevin was very helpful taking care of my current - kyisin.aung

Kevin was very helpful taking care of my current servicing needs as well as explaining my options for various service needs that may come up in the future. Thank you so much!

Very professional and courteous I go there for all my car - gsg61764

Very professional and courteous I go there for all my car needs. Thank you all for your help.

Recall was completed timely. - chaney_christine

Recall was completed timely. The courtesy drivers both were very nice taking me to and from my destination .