Everyone always thorough and nice! - Volvo Lover
I've been coming here for years and I feel the I can trust them completely. They make it easy to get my car serviced with a minimum of hassle.
Outstanding! - szielie
Volvo of Tacoma serviced my Volvo XC-60, as well as performed a detail service. When I received my Volvo back, it looked like a brand-new car! I was very happy with the service! The service center also performed the 50,000 servicing and did a fabulous job and were very attentive and kept me apprised every step of the way! I would definitely recommend Tacoma Volvo for your servicing needs!
RIp Off - Unhappy customer
Went in to buy an SUV. Worked out a good price. Was using my nissan pathfinder as a trade in. Also my xj12 jaguar. They offered me 200.00 for the nissan and 300.00 for the jaguar. I drove them both in , they are in good running condition. Drove them both home and left the new Volvo there. Will not be buying a car there ever.
Feras & the Sandberg team are the best! - alissaparadise
I have been a Volvo driver for over ten years, and had found a Mazda6 that made me want to make the switch. I came onto the lot, with it in my mind that this test drive was to prove to myself, I wanted the Mazda. Feras Abou-Zaki and I had chatted on the phone regarding my price range, what I was looking for in a vehicle and my interest in test driving a used 2014 S60.
Upon my arrival I was greeted with a smile and firm hand shake by Feras. After offering me refreshments, we sat down and recapped our phone conversation. He kindly explained pricing on the 2014 I had been looking at, and an estimation of what my total amount financed would end up being. It made perfect sense after he provided me with additional information – I would need to spend more than desired on this car. To my surprise, he had really done his homework – he found a 2012 S60 that looked identical to the vehicle I was interested in and had it pulled up and ready for a test drive. I actually had fun on the test drive! Feras shared information about the vehicle, while getting to know me as well. I felt like he genuinely cared, as opposed to just trying to sell me a car.
After the test drive, he inquired about questions and concerns rather than jumping into pricing. At this point, I was super excited about the car and wanted to talk numbers. Feras presented me with pricing information on the 2012 and the 2014 which painted a clearer picture, of what made the most sense for me. I wanted to let this information marinate and really take time in making my decision. Feras offered to let me take the vehicle overnight, and never once made me feel pressured to buy the car right then.
I had decided this was the car for me and returned to Sandberg the next day. You cannot beat a perfect car at a perfect price. The whole Volvo crew (Feras, Winston, and the finance gentleman) really went above and beyond for me. The team made me feel like a VIP customer, even though I wasn’t buying the most expensive car on the lot. I walked away feeling great about my purchase, and even better about the deal. Special thanks to Feras, if it wasn't for him I probably would have bought the Mazda. Thank you so much!
Worst car shopping experience in all aspects... - jessijean
Didn't even feel comfortable purchasing a new vehicle from this dealership let alone wanting to pay full price during a sales event. No sales found, no competent sales person, no working used cars and yet I paid 13,000.00 from this dealership for a vehicle that stopped working a month later!
This is what I get for wanting to feel safe because I am a single mom with a child.
I'd rather deal with the IRS ~ or get all my teeth pull at the same time without any pain meds.