overpricedOn 6/25/2014 11:49:20 AM abbie8084 wrote:
Valiton's Kingwood Chrysler Jeep Dodge - Kingwood, WV
Paid way to much for a vehicle that is broke down. It did not even run for the length of the loan we had on it.
On 6/2/2014 10:22:53 AM Kiz1 wrote:
i really need to share my exciting day i encountered yesterday with you guys. I got up at 8:00 got ready and left my house at 8:30 am headed to urse dodge in fairmont. I had it in my mind I NEEDED a new car. And if anyone knows me, i dont think i just go get. So I got there at 9:00 am. I test drove a jeep and parked it and had to have it. So the bickering was on... I even tried to just go buy a used one, they wouldnt have it, they wanted to sell a New one, I questioned the interest rate, giving them suggestions on different banks, they said we deal with ally financial lol..finally I left around 12 because I just could not deal with them. i came home put my feet in carsyns pool and opened up a beer. Phone rang at 1:01. (from cell phone, i really dont watch the clock that close) it was Joe from Urse with a deal. So I said yes, have the car and paperwork ready and we will be there, we live 15 minutes away. Take note that it was 1:01 when I said have the car ready. So i get dressed and head back to Fairmont, cause i NEEDED this jeep. So we get back there around 1:30 give or take 5 minutes. The salesman we dealt with, Mike, who i must say was awesome thru the whole ordeal, was waiting. He said there are 2 ahead of you shouldnt be long. I talked on the phone once and 2:00 to my sister, and chit chatted with the people around. I dont really know the exact time I finally got in to see the financial manger, but my husband had time to walk to McDonald and eat, I drove to Walmart and got some medicine and water because I didnt feel well came back and still waited a while before going in. But finally i was getting my jeep. went in, sat down still questioned the interest rate to this guy, 4.3 was high for a new vehicle. He response...we deal with ally...hmmm got that..I knew i was getting screwed but I was getting my jeep..hahaha didnt matter. so all the paperwork was done, time to go home....in a perfect world you would think huh? No we get out there get in the jeep and we get sorry, we dont have any Inspection Sticker. We sent someone to our Bridgeport location to get them. REALLY? It took him an hour, AN HOUR!, to drive from South Fairmont to Meadowbrook Mall Exit and back. I kept going in and saying any sticker yet? Joe kept saying he left 5 minutes ago. Now I think i may have asked 4 times and got the exact same answer. Now think about it, a car lot with no stickers. So I walked outside, Now keep in mind it was almost 5:00. This refers back to the 1:01 phone call when I said yes, we will take it, have it ready. At that time, did they not realize they had no stickers, 4 hours later and no sticker. Not one time did JOE say, Im sorry, how can I make this right, nor did he even say I'm sorry. Just he left 5 minutes ago. So i finally sat in this jeep long enough. I was ready to go home. I walked in side and said. I want my car back and I'm going home. I have never ever encountered this experience when i bought cars. And trust me, I have bought a lot of cars. He spun around and said look you want your car back fine, at this time I was really pissed. I said yes, I want my ###### car back and i want it now. I grabbed my stuff from the jeep and threw it in my car and drove off. I did learn a few things from this experience. URSE is not out there to get you the best deal, they only use ally financial, they dont care if you are sitting there all day, some of their employees are xxxxx and I dont need a new car! Mine is fine.