10 West Virginia Nissan Dealers

I had a very good service encounter but find it very - joanmvc1

I had a very good service encounter but find it very interesting that a fee is now charged for using a credit card.

I co-signed on car loan with my nephew on a 2018 Honda - Wbailey1964

I co-signed on car loan with my nephew on a 2018 Honda Civic in May 2023 at the lot on Stanford drive, but my nephew committed suicide in Nov 2023 leaving me with a car I did not need. I went back to Bill Cole auto mall and asked them how much they would give me to buy the car back. They had charged me $18000+ for the car 6 months earlier and it did have some minor damage to the rear fender and about 10K more miles on it but the blue book was 12-14K. They offered me $8500 for the same car they told me was worth $18000+ just 6 mos earlier. $10000 less and the only excuse they could give was ‘well it does have some damage we will have to fix’. So did you rip me off the first time Bill Cole or were you trying to rip me off the second time? Congratulations Bill Cole you have lived up to the stereotype of the sleazy used car salesmen. Shame on you!

The very best experience I have ever had purchasing a new... - Jws80

The very best experience I have ever had purchasing a new vehicle .The most friendly staff you will find anywhere .Austin in sales and Deb in finance are awesome. Thank you

Service - Jeanette Barker

Great customer services, Pete, my service manager is prompt, honest and explains any issues I may have. My mechanic is the best. I have went to Mosses for 15 years. Those guys are great!

Great help. - Echalecmon

Great help. Didnt feel pressured to buy. Recommend to anyone looking for a vehicle. Thanks

Paid 24. - Depmdc

Paid 24.95 for them to shut off brake monitor sensor on my dash I could’ve done myself. It stated on the bill to shut off in settings. This dealership is a joke and sad that take advantage of people that don’t know mechanics.

They worked with me on pricing . - deew93768

They worked with me on pricing . Also helped with financing . They were quite knowledgeable and courteous

Excellent service. - bever.julian

Nice area to relax while waiting on your vehicle. Staff was amazing with our 3 year old. Even brought her a snack. Great quick service!

On our return from Louisville Kentucky to eastern... - JFriesner

On our return from Louisville Kentucky to eastern Pennsylvania, we had the misfortune to have engine trouble near Charleston West Virginia on Memorial Day. I researched several Nissan dealerships in the area and found Love Nissan to be closest to where we stopped for the day. I took the car to them first thing the next day, with no prior appointment. Staff was friendly and courteous and showed me to the waiting area. Within half an hour the service staff came and gave me the bad/good news. Bad news, it was the transmission. Good news, it was covered under the Nissan CVT extended warranty. Love Nissan had already arranged for a free rental car and they rental company was on its way to pick me up. Communication from Love Nissan service was great. They received the transmission the next day (Wednesday) and kept me advised, and by the end of the day on Thursday it was installed and the car was available for pick up. I was not able to leave until late Friday for pick up on Saturday in the AM. Service is not open on Saturday, but they made arrangements for me to pick up the vehicle from the sales staff, who were also very helpful. No extra costs occurred, just a job well done. We are very grateful to Ms. Wiley and the staff of Love Nissan for taking care of this issue as professionally and fast as they did, and would not hesitate to recommend them to others who need assistance far from home or locally.