285 West Virginia SRT Service Centers

Great service . - Randy

Great service .. no problems .. they also provide a ride to town to run errands .. Service team is extremely helpful .. My vehicle gets Ford service at J.C. Lewis, Savannah, O.C. Welch, Hilton Head and Mooresville Ford in NC. They're all good but ELKINS FORDLAND takes the checkered flag . . . Thanks Guys .. I'll be back

I went in for a oil change and tire rotation told them my - Pamwv

I went in for a oil change and tire rotation told them my dash kept saying needing updating although I updated several times they said they fixed it they didn’t, I have had two tires just blow out on me while driving guy told me it was the belt which is off the car is not a year old I called to ask what they were going to do I wanted 4 new tires nothing no one called me back yesterday I was scared to drive it so I just took it and traded for a Subaru the least they can do is pay me for the tires I bought and the aggravation I went through I feel this is a better business bureau problem

I bought a 2024 ko a from this dealership. - Steve1

I bought a 2024 ko a from this dealership. I would never purchase from them, or any friendship franchise again. The purchase experience as not pleasant and extremely long. The salesman said they couldn’t go lower on price, but when I was about to drive off, magically they could. The vehicle, a service loaner, didn’t have fluids levels checked and needed wiper fluid as soon as I got home. It took months, literally, for them to send the paperwork to get car registration. They lied to me about free oil changes. Charged an exorbitant price for oil change without notifying me, and it turned out I had 3500 more miles before it was needed. A sign in the service dept stated they would notify me about all costs before doing it, but I was not notified. Refused to help me pair phone to digital key as requested. Had service spot time but oil change took over 2,5 hours. Never purchase or service you vehicle here. Inept and dishonest people.

Service - Hillbillysimms

They provided excellent service. Check all the fluids. I love that they wash my car and vacuum the front. They also provide popcorn while you wait.

Do NOT take your vehicle here for Service. - rottiemama103118

Do NOT take your vehicle here for Service. They will make the issue worse and then after they screw up on your vehicle the only solution they'll give you is to trade up. No accountability or integrity. Just a bunch of scam artists.

outstanding customer service provided by Mr. Shawn Hayes,... - lutell

outstanding customer service provided by Mr. Shawn Hayes, greeted me as a valuable customer, provided honesty response and estimate, quick, timely service...Great experience during the time of my visit. Repairs performed on my 1999 ford expedition..

This review is a community review of Mr. - Karen

This review is a community review of Mr. Kenny Long, Sales Consultant with Greenbrier Motor Company in Lewisburg, WV. I do not know Mr. Long personally, but I recently ran into him one evening at Kroger when I was having difficulty with one of my tires and I didn't know what to do. I drove around the gas pumps and stopped to ask for help. He came right over and looked at my tire and offered to help me. He met me at the air pump, put air in for me, talked to me the whole time, explaining what to do and giving me helpful advice. He was exactly who I needed at exactly the right time, and he didn't want anything in return for the help. We shook hands, and he did give me his business card. As I drove home, I reflected on how helpful he had been and my thankfulness, and how he is an asset to our community, and I'm sure he is to the company as well. I don't need a vehicle right now, but I can say that Kenny would be the type of person I would want to deal with if I was looking to purchase a vehicle. Based on the character traits that he showed towards me that evening when I needed a helping hand - compassion, willingness to help, honesty, trustworthy, resourceful, positive attitude - I would confidently highly recommend Kenny Long. I could not submit this review unless I selected a reason for visit, make/model of vehicle, etc., so I did have to select answers for those questions. However, this was only a community review that I hoped people would find helpful - I didn't actually visit the shop.

Paid 24. - Depmdc

Paid 24.95 for them to shut off brake monitor sensor on my dash I could’ve done myself. It stated on the bill to shut off in settings. This dealership is a joke and sad that take advantage of people that don’t know mechanics.

Awesome service. Nate is the best. They always listen to... - Westfall_shane

Awesome service. Nate is the best. They always listen to your concerns and do there best to help you