Had all new tires installed on 7/6/26 for close to - lawrencefrancione
Had all new tires installed on 7/6/26 for close to $2,000. Got a nail in one of the tires about four days later, oh well, bad luck. Ryan in service said that the tire is covered under warranty for a year even for nails, so he told me to bring the car in on 7/13/26 first thing in the morning and they will replace the tire; told me they will have the tire at the end of the day on 7/10/26. Unfortunately, when I get there on 7/13/26, Ryan tells me that they do not have the tire in stock and will have to order it, despite telling me the week before that they would have the tire. Also, they did not have any loaner cars available for me to get home with, so I have to drive the car back home with a leaking tire. So now we have to make a third trip to the dealership (about 10 miles) to fix this problem. You would think good customer service (as it says on their website they strive for excellent customer service) would be to call me in advance and tell me the tire had not arrived yet, and also to waive the mounting and balancing charge of $82 for the replacement tire due to their screw up of not having the tire in the shop when they said they would. I would avoid this dealership at all costs.
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