We found a serious safety hazard after we’d bought our - MGO54
We found a serious safety hazard after we’d bought our used (1 year old) trailer. An LP tank was about to come completely apart from its support shelf attachment. We were told “no problem” when we’d asked about the tank being so wobbly, during the walk-through! Thankfully we checked more closely, and brought the trailer back in, because once that tank hit the road, there would have been an explosion.
Our sales rep did basically nothing - I found the trailer we wanted on line, and asked for it to be transported to Madison - and he didn’t even give us receipts for our initial payments, nor specs on the trailer, NOTHING, until we put the request in writing. Then we were told we’d purchased it - no refunds possible - without us having seen, much less read and signed, ANY contract or papers.
We asked for the title to be in both our names, signed the paperwork for this, they put it in only one name. Fortunately we caught that too, otherwise we’d have had to pay another big fee to get it re-titled properly. They pretty much got one, or more, things wrong, every step of the way. And, we’re total newbies at this, and don’t necessarily know what to look for - hopefully there won’t be anything else major needing fixing along the way, that they either missed, or knew about, but didn’t do anything about, not even to tell us.
To call them incompetent is letting them off too easily.
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