1,043 Wisconsin Rolls Royce/1000 Service Centers

VERY EASY TO DEAL WITH - towingnsalvage

OMG PARTS GUYS ARE SO FAST AND SO MUCH HELP IT'S SO NICE TO GET BACK TO THE OLD DAYS WHEN YOU GOT GOOD SERVICE SOMETHING WE THOUGHT WAS GONE FOR EVER THANKS PARTS DEPT.

Great dealership - very friendly staff and clean area to... - Rachel - Stevens Point WI

Great dealership - very friendly staff and clean area to wait for your service to be done - fresh cookies and popcorn - what else could you ask for ?

“The best” - Mr. Hardtoplease!

Cody is the best service writer that I have come across in my lifetime. At 73 years of age, having owned over 30 Cadillacs, I have seen all kinds. As a young man, I used to be in the business of helplng dealerships treat customers (in the service department), to aid future sales. Cody should (one day) work for General Motors, to give others classes on how to be personable, helpful and deliver quickly; what a customer in a hurry expects. Great Service. Thanks Cody. A tribute to your dealership!

Headlamp replacement - Alexei

My regulars service rep was off but he set me up with Jordan. He took great care of me. I’m a senior citizen on a fixed income. The headlamp was expensive but he got one from Auto Zone that saved me a lot then found me a coupon online for another discount. Great service

Unhelpful, and annoyed - HappyCamper2020

When bringing car in for a standard oil change, we went over the maintenance history and found the coolant was overdue. Added it to the appointment, no big deal. It was after I signed off that the service adviser made me aware that my wait time went from 1-1.5 hours, to about 3 hours, which, if I knew it was going to be that much longer, I would have scheduled another appointment to come back to perform that maintenance that way I wouldn't spend so much time waiting. When going over the multi-point inspection, my service adviser was pushing very hard to upsell repair items and the upcoming tire special, and when I pushed back and declined, went on to have an inappreciable attitude and tone. When my vehicle was finally done (~3.25 hours), I asked my Service Adviser how to read the coolant levels. His first response was "You just look at it. It's pretty easy." which, as a college student who is unfamiliar with cars and owns a car that has 2 coolant systems (Prius), the condescending answer was not necessary. He did come with me and showed me himself (didn't bother to get a service technician) and had trouble finding it himself. Overall my experience was that while initially friendly, staff were eager and pushy to upsell, showed poor customer service to those that declined, and were not transparent about wait-times.

Great Service!I called for an appointment and was able... - Rick

Great Service! I called for an appointment and was able to get one in a few days. I received prompt , courtesy service when I dropped off my car. The waiting area was clean and the coffee was excellent. The service was complete in the time they stated.

Todd Dekker in service is just fantastic to deal with.... - yagoo15

Todd Dekker in service is just fantastic to deal with. Prompt communication, professional, and down to earth. Taking my car in for service is actually enjoyable. -David Iancu

I had an issue with my truck that needed to be fix ASAP. - pcmertens

I had an issue with my truck that needed to be fix ASAP. They got me in fast in the morning, and I had my truck back in my driveway by noon that same day. The fix was perfect and the service was exceptional! An awesome dealership with great service!