1,047 Wisconsin SRT Service Centers

Outstanding service and they went above and beyond.... - Dustin

Outstanding service and they went above and beyond. Here's what all happened: I have a new JCW and during my brake in period my Mini was really struggling on its tires. The car was understeering and sliding quite a bit in the dry but cooler temperatures. When I say sliding, I mean you turn the wheel and the car keeps going straight... The car was equipped with all season tires, but the tires just weren't gripping at all. I felt like I was on ice. I 1st called the Mini help line and discussed the issue with a Mini representative at the factory. The Representative told me that is a bad problem and lets get you taken care of. I was told to call my local dealership which is International Mini in Milwaukee. I called Tim Timmerman who has serviced my cars for about 6 years now. Tim and the Mini factory took care of me super quick. Tim called Bridgestone and got all the paperwork and the warranty stuff done for me. The Mini factory gave Tim the green light to put a new set of Pirelli P7's on my car free of charge. From my 1st call to the mini help line to the new Pirelli's being put on my car was 3 days... That was awesome!!!! I am so grateful for The Mini factory, Tim Timmerman, and the Dealership at International Autos Mini. Everyone that helped on this, major thank you!!!

horrible service. - longvanglv

horrible service. A year and 5 months later, same car problem. They won't fix anything but make you keep paying. Managers is horrible too. No longer going to them forever. headquarter is the same also.

A little more information about vehicle would have been - phogren

A little more information about vehicle would have been nice. Accurate description of vehicle and no high pressure

Seen advertised price for oil change at a reasonable... - its me

Seen advertised price for oil change at a reasonable rate, took vehicle in, offered me a loaner or wait for oil change which was great, they changed the oil in a timely fashion, also informed me of a few minor things to keep an eye out for on the vehicle and even took the time to explain these issues with my spouse. A few months later the transmission went on the vehicle, my spouse stopped in to find out pricing options for a new/used tranmission, due to financial retraints we had to be cautious about price, overall had the lower price on the transmission compared to other local competors by $1000 or more. So far vehicle runs great, definitely will look into future care maintenance with them again.

Matt was able to work my truck in for service even though - brianblok

Matt was able to work my truck in for service even though I didn’t have an appointment.

Everyone was very pleasant and informative. - Terry.lee3541

Everyone was very pleasant and informative. I’ll be back again. Would definitely recommend this dealership to people I know.

Friendly staff from office to service department. - leag1982

Friendly staff from office to service department. Service department explains all services done and what to keep an eye on to keep your vehicle running in our busy life.