34 california Porsche Dealers

My electric Taycan was completely discharged as I got - hugester10

My electric Taycan was completely discharged as I got home at midnight and even the 12volt battery was dead because the car had no power i was partially on my driveway but my charging cable did not reach. Had ro leave it like that overnight. I contacted Santa Clarita service dept in the morning and told.them of my situation. The technician. I spoke with was completely helpful and rght away told me that the foreman could come out and assess the situation. Brian called me in 20 minutes that he was on his way. He jumped started the car so he could access the trunk and power the 12v battery and open the charge port. He ran a diagnosis and then pulled out an extension cable so I could charge. I am so gratefully and thankful for the excellent customer service skills of the service department. What a life saver.

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My last service wasn't that great - but that was - THIS_LOW23

My last service wasn't that great - but that was definitely a fluke because service has always been top notch. I'm having major issues with my car right now but I feel confident having my car in their care. Lilly is the BEST - goes above & beyond what I would expect from a Service Advisor - keeps me updated & makes sure I am happy with how things are going.

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