2,954 florida rivian/1000 Service Centers

Did not honor appointment - disappointedcust1212

I made an appointment for service but they told me that they had three times as many 8 am appointments as they had techs to work on them so it would be two hours for an oil change.

Anthony in service was very courteous and professional. - sbritton

Anthony in service was very courteous and professional. The vehicle was repaired in just hours.

Excelente great good perfect attention apologies - Zggonzalez62@gmail.com

Excelente great good perfect attention apologies confortable friendly service security seriously time weather explain wonderful

I brought my 2022 GV80 in for an oil change to this newly - Ppshhs

I brought my 2022 GV80 in for an oil change to this newly opened dealership. Everyone that I encountered was so pleasant. I met Kida who is extremely kind and ended up with a 2025 GV 80. I have purchased quite a few vehicles in my past but this was by far the best experience. Love this place. Pam S.

I had a PPI done on a Lamborghini Gallardo this past... - mike@zorgmai.com

I had a PPI done on a Lamborghini Gallardo this past week. Jason in the Service department was on-point and kept me updated. Very good experience.

Matt was great and very professional!! And we will buy... - jimjones01

Matt was great and very professional!! And we will buy from Matt again in the future!!!!

What a great service experience which these days are very - C-MADDE

What a great service experience which these days are very rare. Tyler addressed all of my concerns, and went over everything meticulously with me. I was provided a loaner while repairs were being done which was very convenient. Tyler gave me daily updates as to the status of my vehicle which was much appreciated. Overall I couldn't have asked for a better service experience.

A raw deal.Always trolling for some way to charge you extra. - LR Marti

This is the third and last bad experience with this dealership. I will drive to Clearwater in the future rather than use this dealership which is just a few minutes from my home. First an oil change that cost almost $300. Secondly, a major repair under warranty that I had to wait 6 weeks for "approval" to have completed. I recently heard from another LR dealership that when you need "approval" for warranty items to be repaired this indicates that the dealership has been flagged for questionable warranty handling. Thirdly, I bought a battery from this dealership 9 months ago and it went bad so I could not start my car. I had AAA jump it for me and I drove directly to the dealership. Despite the fact that the warranty was still in effect, it cost me $117 for labor even though the battery had a bad cell. Then without my permission removed my tires, inspected my brakes and of course recommended an expensive repair. My previous dealership was fabulous but this one in Sarasota is poorly run, always trolling for something to repair at the owners expense and charges fees that are way out of line. The service people are less than service oriented and not very friendly. Go elsewhere. Drive a greater distance for good service not a short distance for this poor service.

I was greeted with a welcome smile and hand shake, which - UMSOBLESSED

I was greeted with a welcome smile and hand shake, which was very inviting. Let's see how we can help you. Sebastián never left us. The icing on the cake for me, was the young lady at the desk. Every dealership needs her at the desk. The manager, everyone was so nice and played a part in me purchasing from this dealership. I will recommend this dealership to anyone looking for a car. Very inviting.

HORRIBLE SERVICE, NO CUSTOMER SERVICE! - ElianaM

I have a car with them for over 2 years, and this is the 3rd time the payment process was changed in 2 years to now a different biller. Which I was informed by the previous biller that Latin Motors have the accounts again. I called them twice to speak to anyone that can give me a simple account number to make my payments. The lady that answered the call was lost as ever, I seriously do not know why she is even working if she cannot access anything. Then I went ahead left a voicemail and nothing. Weeks has passed I emailed Edison Cantos three times to help me out. And of course, NOTHING!. Why is it so difficult for ANYONE TO RESPOND TO SIMPLE REQUESTS? I emailed many times and called. So I highly suggest don't even bother with this company for they are truly incompetent workers.

I had no idea Vista BMW had been such a dump: a chaotic - msmuller525

I had no idea Vista BMW had been such a dump: a chaotic clusterxxxx, really. I had no idea how incredible your organization is! The open, spacious clean property , the lovely young man who took my car key like second nature, the clean uncluttered lobby, and the attentive greeting inside service was a fantastic amazing surprise. Your service advisor Sandra is so helpful, patient, and smart as a whip! And the video I got from the tech? That was awesome. The entire visit , the estimate, efficiency, professionalism of your entire staff made it a little less painful to pay the bill.