167 illinois Ford Dealers

All went well car is great. - Kenm409

All went well car is great. My sales guy had it all figured out for me

We have bought several vehicles at Holzhauer through the - caroljkirchoff

We have bought several vehicles at Holzhauer through the years and have always had Jaci Hood for our sales person. We would not consider dealing with anyone else but Jaci. She always gets the best solution for us in what we are looking for and is a great negotiator! We think she is a great sales person. The Kirchoffs

We had a pleasant experience dealing with salesman Allen - Jeff

We had a pleasant experience dealing with salesman Allen Friello. He was helpful and didn't pressure us to purchase. 12/2023

I completely disagree with all the keyboard Karen's on - don

I completely disagree with all the keyboard Karen's on here. I had a fantastic experience with Dixon Ford/VW. I will definitely be back!

Dealing with Woody at this dealership was so smooth. - toddmdion66

Dealing with Woody at this dealership was so smooth. Woody is not a pushy salesman, he let us look over and drive the vehicle on our own without standing right on top of us. When it came to dealing with the final negotiation of the price made us feel very comfortable When I buy another vehicle I will have to consider going back to see Woody at Delong Ford even though I live 35 miles away.

Best truck buying experience ever! - LisaC

Best truck buying experience ever! Super nice internet, sales and financial staff! Easy, fast excellent service!

Just picked up our new Bronco! - J. Weeks

Just picked up our new Bronco! Wonderful customer service from start to finish. Dan, our sales guy, made working from out of state a breeze (including working on our trade in value.) Cedrick was thorough & worked hard to complete our transaction electronically ahead of time, so our in person closing ran smoothly. The front desk staff was so welcoming! Sean even took time to talk to us about our experience dropping our kid off at college… really genuine folks at Kunes Sterling. We would highly recommend working with them, and hope to again in the future. Class acts.

They always take care of my needs when my cars need - ronaldpisarczyk

They always take care of my needs when my cars need maintenance. Never a problem

My experience with service today was nothing short of - Con.peterson

My experience with service today was nothing short of excellent!! Between Steve in service and Rick the general manager I left 100% satisfied! 🙂

I have not had a car for 28 plus years; so It is crucial - rbtlehrman7

I have not had a car for 28 plus years; so It is crucial that a car with an economical size with all the features is quite important to me. I would prefer to get a used car with the economical requirements that are needed for my needs.

Everyone at this dealership was just great they were all - Old dog

Everyone at this dealership was just great they were all very nice they really took care of me they just could not help me with my credit situation but everyone was very pleasant

Terry's staff is professional, thorough and courteous - karen

Terry's staff is professional, thorough and courteous every time my car needs servicing. I know my car is road-worthy and safe after they work on it. Christopher Resa and Randy Peterson made the experience easy and comfortable. Your ratings here only go to "Very Good". But Christopher and Randy deserve an "Excellent" rating.

So about a 1 1/2 ago I took my car to this dealership in - devonryce

So about a 1 1/2 ago I took my car to this dealership in alsip becuase my engine light came in. Sam, from the serivce department infrom me that I needed a new motor long block because the coolant was leaking. However, about a year ago it was the same issue with the engine where the coolant and oil was mixing. It was a manufacturing issue and they were suppose to put a new engine in but decided to replace a part of it. That was in the ford dealership in 9809 Indianapolis Blvd Highland, IN 46322. That's when I learn from Sam that Ford tells them what to replace and not to replace. Yesterday I called this Ford Dealership in Alsip because my engine light came on again and now I'm hearing nosies while I'm driving. Oscar, in the service department is the one i spoke to and he said that sometimes with these sensors they don't pick up things until later. The thing is i take care my vheicle , its 2018 ford escape with about 39,600 miles on it. So its not dogged out. It really seems that alot corners are being cut to save them money and things are not being checked. And that's going to cost me money and to having to constantly keep coming back. So hopefully this can be address soon

Milking labor costs- Insurance Claim - Repulsed

Had new vehicle towed in for service and was quoted repairs would take 5 hours labor...total costs around $1500. Towed to another Ford dealer and it cost me $250.00. Taking advantage of insurance claim payment is unethical. You will NOT even get my business if I need touch up paint.

Where do I start? - jillsarcone

Where do I start?!?!?!?! I was on my way from Des Moines, Iowa to the Chicago airport with my daughter and her friend. They are taking the trip of their lifetime to Bali, Indonesia. I drive a Ford Lightening. The App was incorrect about where I could charge. I had 21 miles left on my truck when I pulled into Rochelle with nowhere to charge!!!!! I saw the Prescott Brothers Ford Dealership and pulled in. They came to our rescue!!!!!!!!!!!! They not only let me charge my vehicle there (and keep it there during our trip), but they got the 3 of us to the airport so we wouldn't miss our flight. I can not thank them enough. When I am ready to purchase my next vehicle, I will be driving to Rochelle and doing this from the Prescott Brothers. I will tell this story to everyone I know. They literally saved the day!

When I finally made the decision to purchase a new car I - rrats06

When I finally made the decision to purchase a new car I made some online inquiries to several dealerships. Jaylon Warren at Jackson's responded almost immediately. He helped make the whole process as painless as possible and wanted to make sure that I got what I wanted.

Oil change and leaky tire - dale underwood

I had an appointment and was greeted promptly. My car was taken in immediately for service and returned quickly with all my problems solved. And it was done at a reasonable price. Well worth the drive.

The sales team is very helpful and friendly Very - eadsjerry72

The sales team is very helpful and friendly Very informative. All in all a very good experience

Only go to this dealer if it's below 85 degrees. I've... - Max Schill

Only go to this dealer if it's below 85 degrees. I've been shopping for a used Escape for a while. Went to River Oaks Ford and looked around the lot. I'll admit it was pretty hot, but I was on the lot for about 20 minutes checking out the Escapes. After nobody came out to greet me, I went in to see what the deal was. There were 3 guys sitting at a desk. I asked if they had any used Escapes and they said no. Didn't get up, didn't do anything. Okay then. On to the next dealership.

Just picked up our 5th purchase vehilce from Spring... - Bonnie Potthoff

Just picked up our 5th purchase vehilce from Spring Valley Ford. Chris Brands sold us 4 of the 5. Great Salesman and dealership. We will for sure buy from them again in the future.

Had to have my 2015 Ford Fusion towed in for recall work. - Agiovenco04

Had to have my 2015 Ford Fusion towed in for recall work. Todd and the boys took very good care of car and was transparent through the whole process. I especially liked the fact that I could text or call Todd directly whenever I had questions or to ask for an update. 10/10 experience and will definitely be back in the future.

So easy to work with. - Darla@home

So easy to work with. Very accommodating. Not pushy, took time to explain everything about the car. Would not hesitate to purchase another auto from them.

5 star experience - Lisa1

This was my family's first experience at Jim Hayes. I think Chris Street was the perfect Salesman for us. He was recommended by family friends. he was very professional, polite, easy to talk to and personable. We will definitely give Chris Street a shot at our future car purchases! Thanks, Chris!!

New Car Purchase - Zob

To Don and Wil, Very pleased with the sales experience at Mertz Ford. We got a good deal on a new highly optioned Edge with a great crash rating and several safety options for peace of mind. Amazing how negative the experience can be at other dealers. The entire transaction was completed quickly and efficiently, and helped us with the best finance rate. We appreciate working with us and we will be back for our next purchase.

Service Exceeded Expectations - Zob

I needed a part ordered and a few minor paint touch ups for a 10 Mustang GT. Mertz Ford GM Mike Rich suggested I bring it in and have their paint tech look it over and see what can be done. Paint touch ups are difficult, but I was very pleased with the results. The process took less than an hour. I also ordered a new battery cover a few days before and I was able to pick it up the same day the paint was repaired. Great service and excellent results. Appreciate the help.

Excellent Experience - Jsstone_13

The experience at this dealership was the best I have ever had! Great service and no pressure and very easy to work with!!! I would highly recommend this dealership.

Many of us have had bad buying experiences. W/Ken... - Daniel Jackson

Many of us have had bad buying experiences. W/Ken Johnson, not the case. He patiently eliminated any objections. Down to earth, laid back yet attentive/assertive. One who strives for the customers best interest and long term relationship. Refreshing.

Recall - Martin2018

Service was quick and easy. We set up and appointment on Monday morning dropped it off that afternoon and picked it up the next day. Thanks

Super Sales Experience - BethaltoGirl

I went in not knowing what I wanted, but the salesman, Jim, was very patient with me and let me drive several different vehicles before I chose the perfect one for me. Kudos to Jim! I would recommend him to anyone. He truly listened to me and helped me to get what I wanted! Not what they needed to sell. Great experience!

HORRIBLE SERVICE! - KGoff

We just had a very expensive ceramic coating/self healing system put on our car by an awesome company. We got it back looking gorgeous and took it to have an oil change and tire rotation at Greenway. We got it back with a big gouge in the hood!!! It looks like someone closed the hood with a tool in their hand! We have pictures of right before we took it there, and after so there's no mistaking that this was done on their watch! It is literally through the ceramic coating, through the paint!!! My husband called there and they said "huh, that sucks". No apology, no offer to fix it, nothing!! I will NEVER take another vehicle to Greenway again, and I will make sure everyone I know is aware of this situation!!