96 Ford Dealers near 16933near 16933

Go somewhere else. - Moxiemaniac

Go somewhere else. After at least 17yrs of loyalty, they don't even call you back when you're lease is up and you're willing to get a new lease with them. It was over a week and the last reply was "oh, yeah. Someone is working on that ." We went to West Herr New York and they called back within 20min! After going to West Herr we found out Ford avon doesn't even know the ins and outs of the Ford app! Ps. I selected f-150 because ranger wasn't an option. Besides, that's what we got at West Herr

Awesome experience shopping for a new Bronco Sport Big - Lfbartholomew88

Awesome experience shopping for a new Bronco Sport Big Bend. Very helpful salesman, and financing department was great with my budget!

Bought a vehicle at Key Ford Hazleton. - Pdbowman2502

Bought a vehicle at Key Ford Hazleton. Sales associate Christian DeAngelo was absolutely wonderful! He was very personable and was focused on whatever I needed during the sale. Everyone there was polite, professional and made the experience relaxed and stress free. There was no pressure and I wasn't pushed toward any extras during the sale. It was like no other dealership I have been to and it was actually a pleasant experience! Thank you!

They advertise loaner vehicles but have none! - EM

They advertise loaner vehicles but have none! New F250 with rear end noise .Asked them to check it out while in for service. Didn’t have time so they said to look at it. Said I had to leave overnight. Told them to keep it then but service manager changed her mine and said no.WTH !, After 5 phone calls to service found out the only qualified tech to check u joints / rear end had quit. None of the other 15 techs could look at it for a evaluation. Place is a joke !! Then they tried to charge me for service and updates which should have been free. This is my first and last ford vehicle. Soon as I can order a new Chevy this one will be for sale. Stay away from this dealership . Looks like changing oil is all they do.

Outstanding sales and finance personal, very - rtr

Outstanding sales and finance personal, very professional, informative and responsive. Very happy with my purchase.

Awesome and fast, accurate service. - Cookergirl

Awesome and fast, accurate service. The service department squeezed me in for my needed service

Great inventory, new building, state of the art service - garriatoth

Great inventory, new building, state of the art service department, friendly and knowledgeable staff, complimentary pick up and drop off for service and mobile service available

DO NOT BUYOUT A LEASE AT FERRARIO! - Brian S

DO NOT BUYOUT A LEASE AT FERRARIO! NEARLY $1000 IN ADDED FEES. My lease term ended and given the very poor selection of new or used vehicles on the lot I decided to buy out the vehicle I had leased. I got the 10 day payoff from Ford Credit and called Ferrario to complete the transaction, as Ford Credit won’t just accept a check. You have to go to a dealership. When I reviewed the paperwork Ferrario had added $500 to my payout amount, added $295 for “used car check”, over $200 for registration (my vehicle is already registered and inspected) and then additional state fees as well as the document and title fees. I called and spoke to the sales manager to see if the fees are an error, but he told me that it was not an error. It is the owners policy to add these fees. That’s right, Mr. If-you-don’t-see-me-I-can‘t-save-you-any-money Don Ferrario, has a policy to pirate Ford lessees out of $900 and put it in his pocket. I called other dealerships and ultimately paid $930 dollars less to buyout my vehicle.

Scam artists!! Take my vehicle in on August 3rd for a... - Derek

Scam artists!! Take my vehicle in on August 3rd for a failed part and I was notified that the part is on backorder. Called on December 13th to check on status of part and was informed it was still on backorder. Called again on January 3rd at 11:05 a.m. and the woman I spoke to informed me the part was now in and I went forward with scheduling the appointment. At that time they verified with the extended warranty company that it would be fully covered. On January 26th work is done and afterwards they tried to charge me the full amount. Then after supposedly calling the extended warranty company I was informed the service would only be partially covered. Take your vehicle to another dealership!!

I went here last week and wanted to buy a used ford - Neal

I went here last week and wanted to buy a used ford ranger, they put in the deal a $3500 warranty that I didn't want, salesman wouldn't drop it . So I left. The next day I called and asked him if he was going to sell the truck to me, he said I'll call you back. Half hour later he calls and says we will drop the warranty but you have to finance with us. I said why would I want to finance with you, when I can get financing through my credit union 3% cheaper. They wouldn't sell me the truck. So I filed a complaint with CFPB. I would not recommend this dealership, their just trying to make more money on all this xxxxxxxx. Be careful if you go here.

Great people. - Trixie93

Great people. Excellent service in both buying and maintaining our vehicles. Been Going there for more than 15 yrs.

I purchased a new Ford from them and went back every year - Chimp at a keyboard

I purchased a new Ford from them and went back every year for an inspection, tire rotation, and oil change. The year before I had new brakes and struts put on that they did. Two weeks earlier for the inspection I put four new tires on. They took my car in and two hours later they said I needed new struts and brakes that were a year old and saying B.S. like the rear wheels are frozen up and the car won't move. (I drove an hour to this dealership). Then a car salesman comes up to me an offers a trade in deal for 500 hundred dollars and wants me to look at a new car. My 4 year old vehicle with 24 thousand miles on it. I just left and went to another dealership in Rochester NY. It passed with flying colours. Avoid this place like the plague is my recommendation.

I found this dealership on Autotrader as I was looking... - Tom

I found this dealership on Autotrader as I was looking for a Toyota Avalon to replace the one destroyed by a deer. They gave me a deeply discounted price on the 2000 Avalon in the ad. It was well worth the 150 miles I drove from Maryland to pick it up and drive it home. The entire transaction went smoothly and they only charged me $99 for dealer prep and that included the 60-day Pennsylvania T-tag. A truly stress free experience and I would drive the 150 miles again to do business with them. Kudos to Squire and Conor!

Excellent Customer Service, Saturday service is very - alm7865

Excellent Customer Service, Saturday service is very accommodating, technicians are very thorough, and I was in and out very quickly.

I purchased my wife 4 explorers for my wife in 5 years. - goodoleboy97

I purchased my wife 4 explorers for my wife in 5 years. 3 of them came from here. They have beat everyone in trade in value and out the door price. The only reason it wasn't 4 out 4 is because of inventory issues in 2022.

DISHONEST PRACTICES - Ras

I recently took my car in for an inspection. Car is only three years old and with low mileage. Warranty has run out on parts like brakes, battery, etc. Was told that I needed brakes and rotors. Had a feeling that this was not true. Took my vehicle to another station. Was told I DID NOT NEED brakes or rotors, and my car passed inspection. So sad when a dealership has to be dishonest in order to make money off of their customers. Also have been having transmission problems with my 2013 Ford Fiesta and have had the car to the shop FOUR times and car is not even four years old yet. Would never return to DelBaso for any vehicle EVER!!!!!

I had issues with my ford ranger transmission. - Davidcl4

I had issues with my ford ranger transmission. They are the most disorganized and not helpful at all. I called to see if my truck was done, it was not, then I was told “the **xxxxx car rental lady was not there” so they could not get me a loaner. They said I could pick it up the next day. Next day comes and they had not done anything to it. I had to call and find out they ordered parts. Ugh. I picked up the truck and was told they would call tomorrow with details for the parts. 5 days later I had to call them to find out the part was in days ago. I got no call. Josh in the service dept. is literally useless. After the repair, I’ll be taking it to another dealership for any needed repairs.

The sales process was wonderful and painless. - M&T

The sales process was wonderful and painless. Quick and easy. Thats where the good ends. On my drive home from buying the car I realized my headlights were not aligned, and my oil change was 250 miles over the sticker. Called immediately and they dont have a spare moment to fix the issues that were already on it when i bought it until a couple weeks later. Haven’t even made a payment on my car yet and the front wheel has started making a terrible squealing noise. The service department has refused to take a look at it for another few weeks. As a person who just spent $20,000 it would be nice to see the dealership service department jumping at the chance to fix a problem that was already there before the vehicle was sold. Instead i was told “service doesnt sell the cars” so its not their problem and i can wait. Thank you to Crystal in the service department for doing the bare minimum and not trying to make a wrong right.

i realy like my bronco i would like to thank will for - rick59bobby

i realy like my bronco i would like to thank will for working with me and i will tell people to go there vary good people and grate to deal with

I am talking specifically about their diesel repair shop. - Tetelestai

I am talking specifically about their diesel repair shop. I have a 2006 f250 6.0. My HPOP went out and I had them fix it. Their repair lasted a couple months until the brand new stand pipe started leaking due to a Crack from being over torqued. The truck had to be towed. The dealership found the cracked stand pipe, a nicked O- ring pn an injector dumping fuel into the crankcase and the number 4 injector totally failed (they replaced all of the injectors, the HPOP, the stand pipes and dummy plugs and the IPR. Costing $5000). The truck was down for 3 months while they hunted down all the problems caused by their faulty work. Then, over the past few months, I had the exhaust Y pipe to the turbo start leaking. Didn't think much of it until I started working on it. It turns out they didn't torque the turbo stand correctly so it started moving. The movement is what caused the Y pipe to go bad. Not I'm replacing the head gaskets. I don't think thays their fault, but they didn't torque the intake manifold correctly, so it's loose. They also didn't put the egr cooler support boot is, so that stated leaking as well. I also found many other bolts not torqued to specification. Some loose, some over torqued. This service center is a joke... and a bad one at that. If you value your time, money and your truck, stay far far away from this shop.

😀👍 Yes I was there in May and Today , and I bought a... - classmote1975

😀👍 Yes I was there in May and Today , and I bought a Beautiful Black extended cab SHORTY 10/9 !💥 HAD To if I didn't It would have been Gone ! 3.5 Eco-Boost Oh baby , talk about TORQUE step on the Pedal EZ for 55 comes Up in Short Order . When do You want To Pick it UP? Today!! OKAY, I Always carry My pen , Just in case and Today was 1 of those Days. NOW all I need is to Buy is a few X-tra goodies and Smile a little more. THANKS TO ALL , Jimmy

Had a 2008 Avalanche ltz I had repairs done on. They... - cole&burd blows

Had a 2008 Avalanche ltz I had repairs done on. They never replaced everything that was broken. They claimed when I took it back it broke after they fixed??? Wth. I bought a 2011 Subaru wrx that the paint started pealing off a month after I bought it. They wouldn't touch it. 3 months of complaining they they had the Subaru rep look at and he agreed to have it painting. Took them 7 months to finally get it it. By then the metal was rusting. They just painted over it and must of clear coated the car out side. Stones all thew the clear coat. Traded car2 days after I got it back. Will NEVER go to them for anything and will turn as many people away if I can help it. Total waste of time and money.

Damaged our Ford F150 - Nancy

Took our F150 in for the recommended spark plug change and now the truck is not running properly. There is no doubt in my mind that they screwed it up by not changing them per specs. This is not the first time they tried to bilk us. Should have not gone back.

They will RIP YOU OFF & DO NOTHING, in return... - Cantolina,Danae777

Dott's Motor Company (Ford Service/Dealer) Will charge you numerous times to diagnose the same problem over & over again, yet, never fix the problem/problems until you go over their heads... You have to speak directly to THE COOPERATE FORD OFFICE & THE BBB... IT TOOK 4 YEARS TO GET THEM TO FIX OUR TRANSMISSION & TRANSFER CASE ON OUR F150 & 2 YEARS TO FIX THE E-BRAKE... Then after all the frustration agony & of course $$$ THOUSANDS $$$ OF $$$ DOLLARS $$$ LATER, they will try to work out on you.... The owner Tom Dott's isn't brave enough to call you back himself, but he will have one of the ladies in the office call you back & tell you, he wants to cancel the appointment you have made... WHY? HE IA AFRAID!!! AFRAID OF WHAT? AFRAID THAT HIS FORD SERVICE CREW WAS NOT ABLE TO SATISFY OUR NEEDS... IN OTHER WORDS, HE IS ADMITTING HE & HIS CREW ARE IC INCOMPETENT... WOW, CUSTOMER SERVICE JUST WENT OUT "THE DOOR"...

Small town greatness - Germikes86

My service experience with Feussners Ford is second to none. their techs are well trained, explain clearly any work being completed. My vehicles are always finished when promised and done right the first time. Feussners Ford experience in customer service keeps me rolling down the road.

Great service! - alute812

I've been taking my Escape to State College Ford for the past two years since moving to State College. A few weeks ago, State College Ford failed to write down my service appointment after I had rearranged my day and gone in late to work, and they didn't have the parts available when I dropped it off. They did not seem to care that they had made a mistake and they did not say or do anything to try to make it right. They really didn't seem to care at all. Frustrated, I decided to try Joel Confer Ford. Not only did they save me $300 by suggesting a different method for fixing my car, but they were friendly and knowledgeable, as well as willing, able, and interested in explaining my car's problems and the services it needed. I was happy to have such a positive experience with Ford, because I haven't since moving to State College. I'll gladly drive the extra way to Joel Confer's in the future to get better service!

Royal Automotive heaps on the hard sell tactics. Not... - frustratedinwaverly

Royal Automotive heaps on the hard sell tactics. Not giving pricing, only asking what you want to pay per month. They will say or do anything to get the sale but after that they don't to hear from you. Need service, be prepared to wait for a week or two. During the sale they send in a wide array of people all with different forms, I had no less than 8 people, claiming they are all working together, but the end result is you don't get proper time to review what you are signing. That's where they get you, you will get bills for weeks after the purchase and end up with extended warranties you didn't want. After the sale they play dumb and say that everything should have been explained. But it wasn't. I am done with them

Top rated mechanics. - jscaptura

The mechanics at Specchio Ford are first rate. When ever I need service I am well taken care of in a professional manner. The Service Dept. takes excellent care of my vehicles. Easy to make an appointment and my cars are ready within a reasonable length of time. They are also ready to help me if I have difficulty out on the road. I had a tire problem recently at the grocery store, and the service department was on the scene to help quickly. We got the car back to the shop repaired on back on the road all within an hour and a half. Outstanding service.

What a cheap bunch with a run down old Dealership this... - savanna1

What a cheap bunch with a run down old Dealership this folks are living in the 19th century; hard to deal at this Dealership. Purchased used vehicle from this lame bunch and it will be my last; paid retail plus retail for this used bucket of bolts. Kevin Hammondsport

H.L. Stephens is a rural dealership with no bells and... - Disappointed Former Ford Purchaser

H.L. Stephens is a rural dealership with no bells and whistles attatched. They are honest, and there is no stress attatched when purchasing a new vehicle. My wife and I have purchased 17 new cars in the last 29 years. We have been to countless dealerships, and never have we been more satisfied with the experience that H.L. Stephens gave us. They are more than competitive with price, too. Our last two vehicles purchased were from there. Our last vehicle, a 2012 Ford Explorer, we ordered over the phone, not having to show our trade in vehicle because she trusted us. This was convienent. Most dealerships waste my time, looking under the hood, and telling us how terrible our trade is. By the way, this purchase with trade difference was $8,300 cheaper than Coccia Ford in Plains, Pennsylvania, and we spent 2 hours there wasting my valuable time. Most other dealerships give you a song and dance routine that I don't appreciate. We can't believe H.L. Stephens is no longer going to be in business after 96 years. My thought is Ford Motor Co. has pushed them out.