6 Ford Dealers near 25414near 25414

Excellent support. - Christypostell

Excellent support. Sales were not pushy, and the process was transparent. I have a vehicle I love that meets my needs in budget, and the team has gone above and beyond already. Happy to keep working with Parsons and highly recommend.

Called to check on a vehicle in stock and spoke to Logan. - hondaguy90

Called to check on a vehicle in stock and spoke to Logan. The vehicle was available, so we headed that way. Logan called back to let us know that the vehicle did not pass inspection and the estimate for repairs was $3000+ and he wanted to be fully transparent with that. We found a car at a neighboring dealer that is within the same family and he could help us with that. Logan was awesome! He got us a great deal on our “new” car. Christa in Finance was just as awesome! She kept us in the loop and called several banks to see if they could do better on the rates. Will definitely be back!

I had a disappointing experience with the service - Justin

I had a disappointing experience with the service department at Frederick Motor Co. Despite scheduling a 10 AM appointment for a recall repair, my vehicle didn’t enter the service bay until I inquired at 3 PM. I recommend checking your vehicle’s location on the FordPass app to ensure it’s being worked on. I had to rent a vehicle from Enterprise at my own expense, expecting same-day completion as promised, but the lack of communication and delays were frustrating. Even the next day, I received no updates from my service advisor and had to visit in person to get answers. This poor customer service has convinced me not to return. Improvements in communication and timeliness are needed.

From start to finish these guys were great! - cgdixon1992

From start to finish these guys were great! Phil greeted us quickly, had the truck pulled around and on a test drive we went! Amir (Sales Manager) was straight forward about the purchase and made the process easy with multiple options. Jerry in finance was a pleasure to deal with as well! The whole process was smooth and we were in and out in half the time a normal dealer takes to work a deal! Would 100% recommend!

Loyalty doesn't pay - leftstranded

Have had my cars serviced here for many years. One repair had to be re-diagnosed 3 times but mistakes happen and I kept coming back for upkeep such as oil changes, tire rotations, inspections, etc.. Today my car died. I called for assistance and was told "we're busy, can't fit you in until next week"......so much for the loyalty. I won't be coming back.

Quick and professional, patient salesman and very helpful. - mzeke

I went to look at used trucks. Had settled on way more than I needed. They found me a great deal on a super clean and super low mileage truck in my price range. The salesman was knowledgeable, helpful and patient. It was all that they said (as proven by a great CARFAX report).