6 Lincoln Dealers near 27511near 27511

I had an outstanding experience working with Chip Lay at - Ryan

I had an outstanding experience working with Chip Lay at Crossroads Ford of Sanford. From start to finish, Chip was professional, patient, and incredibly helpful. He went above and beyond to make the process smooth and stress-free, answering every question and making sure I felt comfortable with my decision. Chip’s honesty and attention to detail really stood out, and it’s clear he genuinely cares about his customers. I’d highly recommend Chip and the entire team at Crossroads Ford of Sanford to anyone looking for a new or used vehicle. You’ll be in great hands.

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I bought a 2023 Nissan Altima at leith Lincoln it was - Dwayne

I bought a 2023 Nissan Altima at leith Lincoln it was pearl white. The dealer Vinny Vassallo was very cool and polite, did the full walkthrough of the car. Me personally I would trade my car in a few years at this dealership because the chemistry was like home. Thanks Vinny again.

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We purchased a lightly used 2024 Mazda CX-5 used on - J & B

We purchased a lightly used 2024 Mazda CX-5 used on October 2024 and found that it had been sold new by Capital Mazda of Cary in September 2024. We actually purchased a Mazda from this dealership a few years before too. We identified that the Mazda CX-5 had the VIP package added by the dealer with items like the First Place Finish, VIN etching, etc. We’ve had these deal add-ons applied to many vehicles before during the finance process and normally there is a contract that outlines the details about coverage, what’s included, expiration and transferring. Since we couldn’t find any information with the vehicle about the contract, we tried reaching out to the dealership. Initially we tried calling but received a lot of uncertainty on the actual package that was added and then when we asked for another person we received a lot of negative pushback on our question, which we didn't really understand why. The sales person said they would get us the info by text which after several days of asking and waiting we gave up. We then tried emailing the finance manager and General Manager using the emails on the company website but still never received a response. We don’t understand why there has been so much resistance to answer such a simple question. If a dealer adds a product to a vehicle that it sells, why wouldn’t the dealer communicate what they added to the vehicle, whether it is the original owner or subsequent owners? If the package doesn't transfer to a new owner, that is fine, but the dealer should be able to provide the general contract details that states that it doesn't transfer. Based on this lack of response to provide basic information about the VIP package, we are led to believe the dealer doesn’t stand by the products that they add on. We also felt the employees we dealt with over the phone did not reflect positively on the dealership. We had previously had positive experiences with this dealership, but those employees have left. For these reasons, we no longer recommend Capital Mazda of Cary.

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