4 Chevrolet Dealers near 28557near 28557

I brought my Cadillac ATS in for service and Drew has - Joanna Smith

I brought my Cadillac ATS in for service and Drew has been incredible the whole time having our vehicle he has gone above and beyond to make sure the vehicle came back 100% resolved and also made sure that the warrenty company covered for the Transmission I am very pleased with everyone that works there all are very friendly and know what to do

They are too high and they do not keep there word. - lisabford2213

They are too high and they do not keep there word. Please don't go

Very friendly and helpful Associates. - michael28532

Very friendly and helpful Associates. Took the time to make sure I was fully satisfied before driving away with my new SUV.

Our Chevy truck had issues while it was in the New Bern - Larry Garrison

Our Chevy truck had issues while it was in the New Bern area. We are from VA They suggested a major engine repair which we authorized. Truck was returned to us in the time the service tech anticipated however it had a major oil leak and had to be returned the next day. Service Tech then suggested more expensive work saying the leak was not from their original repair only. I questioned them how this was possible since the truck came there leaking no oil. They sent me some crappy video showing me leak points that showed really nothing and being that I am in VA I could not see it in person so I took them at their word and authorized the repair. I drove 350 miles from Virginia to retrieve the truck a week later. Truck was still leaking oil the same even though the mechanic came out and said it was fine. Drove it a mile or two and oil was dripping like crazy. I left the truck at the dealer again and returned to VA. Came back a couple days later after they found the issue and fixed it .. a valve cover gasket damaged during the original repair. The issue all along was something they caused but they still think it is fair to charge me for the unneeded repair ($2600). Also cost me 1400 miles of driving trying to get the truck home. Absolute most incompetent repair facility I have encountered and I am 60 years old. Avoid them!