Horrible experiences one year apart. - bhornbacher
Horrible experiences one year apart. Battery went bad. After making appointment and bringing car in, was advised that if I wanted new battery under warranty I would have to leave my car for 6 weeks. Battery had to be charged and tested and there was a queue. But if I bought over priced battery, I could be on my way! Ka Ching for Braman! Second experience today. Received emails from Braman stating that my mini was due for serve. Called to make appointment. First spoke to service booking person, the to service advisor to find out what wa die and price. Service advisor told me I still had free maintenance, and then personally booked my appointment. On arrival today at Braman, was told that my service wasn’t due until January and I would have to come back in January or pay for service. Complained to service manager. No joy. NEVER GOING BACK TO BRAMAN FOR ANYTHING!! Thankfully there are other Mini dealers in the area.
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